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Diagnostic Tools

HP ProLiant BL20p Generation 3 Server Blade Maintenance and Service Guide

3-3

HP ProLiant Essentials

Rapid Deployment Pack

(RDP)

The optional HP ProLiant Essentials RDP is the

preferred method for rapid, high-volume server

blade deployments. The RDP includes Altiris

eXpress Deployment Server and the SmartStart

Scripting Toolkit.

Install the CD in the CD-ROM

drive of the administrator

workstation or client PC and refer

to the documentation that ships

with the software.

ROM-Based Setup Utility

(RBSU)

RBSU configures the hardware installed in the

server blade. This utility enables users to perform

the following functions:

•

Store configuration information in nonvolatile

memory

•

Manage memory installation, processor

upgrades, network interface cards, and mass

storage devices

•

Assist in installing an operating system

•

Configure ports and IRQs, if required

Run RBSU by pressing the

key during POST.

Firmware Upgrades for Management Modules

For information about upgrading server blade management module or power management

module firmware, refer to the HP website:

http://welcome.hp.com/country/us/en/support.html

Содержание ProLiant BL20p G3

Страница 1: ...HP ProLiant BL20p Generation 3 Server Blade Maintenance and Service Guide July 2010 Eleventh Edition Part Number 316078 011c ...

Страница 2: ...products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Jul...

Страница 3: ...derations 2 1 Electrostatic Discharge Information 2 1 Server Blade Warnings and Cautions 2 1 Rack Warnings and Cautions 2 2 Symbols on Equipment 2 3 Server Blade Components 2 4 Server Blade Preparation 2 4 Access Panel 2 7 Hard Drive Blanks 2 8 Hot Plug SCSI Hard Drives 2 9 DIMMs 2 10 Processors and Heatsinks 2 11 Smart Array 6i Controller 2 14 Smart Array 6i 128 MB Battery Backed Write Cache Enab...

Страница 4: ...rades for Management Modules 3 3 Chapter 4 Connectors LEDs and Switches Connectors 4 1 ProLiant BL20p Generation 3 Server Blade 4 1 Local I O Cable 4 4 LEDs 4 6 ProLiant BL20p Generation 3 Server Blade Front Panel 4 6 Hot Plug SCSI Hard Drives 4 7 Buttons and Switches 4 10 Buttons 4 10 Switches 4 11 Chapter 5 Server Blade Specifications HP ProLiant BL20p Generation 3 Server Blade 5 1 Index ...

Страница 5: ...d repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard WARNING To reduce the risk of personal injury from electric shock and hazardous energy levels ...

Страница 6: ... provide at least 7 6 cm 3 0 in of clearance at the front and back of the server CAUTION The computer is designed to be electrically grounded earthed To ensure proper operation plug the AC power cord into a properly grounded AC outlet only NOTE Any indications of component replacement or printed wiring board modifications may void any warranty ...

Страница 7: ...ervers HP ProLiant BL20p Generation 3 Server Blade QuickSpecs Service Quick Reference Guide Integrated Management Log The server includes an integrated nonvolatile management log that contains fault and management information The contents of the Integrated Management Log IML can be viewed with Insight Manager Telephone Numbers For the name of the nearest HP authorized reseller In the United States...

Страница 8: ...Maintenance and Service Guide 1 1 1 Illustrated Parts Catalog This chapter provides illustrated parts and spare parts lists for the HP ProLiant BL20p Generation 3 Server Blade components Refer to Table 1 1 for the names of referenced spare parts ...

Страница 9: ...ustrated Parts Catalog 1 2 HP ProLiant BL20p Generation 3 Server Blade Maintenance and Service Guide ProLiant BL20p Generation 3 Server Blade Components System Exploded View Figure 1 1 System exploded view ...

Страница 10: ...s 8 Processor heatsink a Single core processor heatsink 371699 001 b Dual core processor heatsink 409339 001 9 Processor a 2 8 GHz Intel Xeon processor with 1 MB cache 392550 001 b 3 2 GHz Intel Xeon processor with 1 MB cache 371696 001 c 3 4 GHz Intel Xeon processor with 1 MB cache 371697 001 d 3 6 GHz Intel Xeon processor with 1 MB cache 371698 001 e 3 4 GHz Intel Xeon processor with 2 MB cache ...

Страница 11: ...237582 001 17 Local I O cable 355935 001 Memory 18 DIMM 512 MB ECC registered PC2 3200 DDR SDRAM 359241 001 19 DIMM 1 GB ECC registered PC2 3200 DDR SDRAM 359242 001 20 DIMM 2 GB ECC registered PC2 3200 DDR SDRAM 378021 001 Options 21 HP ProLiant BL20p G3 Dual Port Fibre Channel Adapter 371703 001 22 Smart Array 6i 128 MB Battery Backed Write Cache Enabler battery 307132 001 23 Smart Array 6i Memo...

Страница 12: ...are necessary precautions to prevent damage To prevent electrostatic damage observe the following precautions Transport products in static safe containers such as conductive tubes bags or boxes Keep electrostatic sensitive parts in their containers until they arrive at static free stations Cover workstations with approved static dissipating material Use a wrist strap connected to the work surface ...

Страница 13: ... The power supply enclosure and the server blade enclosure are very heavy To reduce the risk of personal injury or damage to the equipment Observe local occupational health and safety requirements and guidelines for manual material handling Remove hot plug power supplies and server blades from their enclosures before installing or removing the enclosures Use caution and get help to lift and stabil...

Страница 14: ...ack bus bar or power bus box after it has been connected to a power source CAUTION Always ensure that equipment is properly grounded before beginning any installation procedure Electrostatic discharge resulting from improper grounding can damage electronic components For more information refer to the setup and installation guide Symbols on Equipment 25 kg 55 lb Any product or assembly marked with ...

Страница 15: ...he server blade enclosure CAUTION Electrostatic discharge can damage electronic components Be sure you are properly grounded before beginning any installation procedure For more information refer to the Electrostatic Discharge Information section in this chapter System power in server blades does not completely shut off with the front panel power switch or Integrated Lights Out iLO Virtual Power B...

Страница 16: ...rom the server blade in one of the following ways Use the Virtual Power Button feature in the iLO Remote Console to power down the server blade from a remote location Be sure that the server blade is in standby mode by observing that the power LED is amber Press the power button on the front of the server blade Be sure that the server blade is in standby mode by observing that the power LED is amb...

Страница 17: ... from the enclosure Figure 2 2 Removing the server blade from the server blade enclosure d Place the server blade on a flat level surface CAUTION Always populate server blade enclosure bays with either a server blade or server blade blank Operating the enclosure without a server blade or server blade blank results in improper airflow and improper cooling that can lead to thermal damage To install ...

Страница 18: ...e and remove it from the server blade enclosure Refer to the Server Blade Preparation section in this chapter 2 Loosen the thumbscrew 1 3 Press down on the thumb indentations slide the access panel toward the rear of the unit about 1 25 cm 0 5 in and lift to remove the panel 2 Figure 2 3 Removing the server blade access panel To replace the component reverse the removal procedure ...

Страница 19: ...ay 2 Figure 2 4 Removing a hard drive blank CAUTION Always populate hard drive bays with either a hot plug SCSI hard drive or hard drive blank Operating the server blade without a hot plug SCSI hard drive or hard drive blank results in improper airflow and improper cooling that can lead to thermal damage To replace the hard drive blank slide the blank into the bay until it locks into place The har...

Страница 20: ...de before removing or replacing a hot plug SCSI hard drive To remove a hot plug SCSI hard drive 1 Press the port colored release button 1 2 Open the ejector lever 2 3 Slide the drive out of the drive cage 3 Figure 2 5 Removing a hot plug SCSI hard drive CAUTION Always populate hard drive bays with either a hot plug SCSI hard drive or hard drive blank Operating the server blade without a hot plug S...

Страница 21: ... section in this chapter NOTE The server blade ships with at least two DIMMs installed in slots 1A and 2A 3 Open the DIMM slot latches 1 4 Remove the DIMM from the slot 2 Figure 2 6 Removing a DIMM CAUTION For proper DIMM configuration refer to the setup and installation guide CAUTION Use only HP DIMMs DIMMs from other sources may adversely affect data integrity IMPORTANT Always install DIMMs in i...

Страница 22: ... Refer to Server Blade Preparation in this chapter 2 Remove the access panel Refer to Access Panel in this chapter 3 Push down on the slate blue heatsink locking levers on both sides of the heatsink and then pull them out and up 1 CAUTION The heatsink is not reusable and must be discarded if removed from the processor after application 4 Remove the heatsink 2 Figure 2 7 Unlatching the processor lo...

Страница 23: ...enance and Service Guide 5 Raise the processor locking lever to release the processor 1 and remove the processor 2 Figure 2 8 Removing the processor To replace the processor CAUTION When installing the processor into the socket be sure that the locking lever is raised to avoid damaging pins ...

Страница 24: ...r with the edges properly aligned 1 2 Lower the processor locking lever 2 Figure 2 9 Installing the processor 3 Remove the thermal interface media cover from the new heatsink Figure 2 10 Removing the thermal interface media cover CAUTION After the cover is removed do not touch the thermal interface media Touching the thermal interface media could cause processor overheating ...

Страница 25: ...is not reusable and must be discarded if removed from the processor after application Figure 2 11 Installing the heatsink Smart Array 6i Controller To remove the Smart Array 6i Controller 1 Power down the server blade and remove it from the server blade enclosure Refer to the Server Blade Preparation section in this chapter 2 Remove the access panel Refer to the Access Panel section in this chapte...

Страница 26: ...ne quarter turn 1 4 Remove the Smart Array 6i Controller from the server blade 2 CAUTION Disconnecting the battery module will cause any unsaved data in the memory module to be lost Figure 2 12 Remove the Smart Array 6i Controller To replace the component reverse the removal procedure Figure 2 13 Replacing the Smart Array 6i Controller ...

Страница 27: ...s chapter 2 Remove the access panel Refer to the Access Panel section in this chapter 3 Remove the Smart Array 6i Controller from the server blade Refer to the Smart Array 6i Controller section in this chapter CAUTION Disconnecting the battery module will cause any unsaved data in the memory module to be lost 4 Remove the 128 MB Battery Backed Write Cache Enabler from the Smart Array 6i Controller...

Страница 28: ...blade and remove it from the server blade enclosure Refer to the Server Blade Preparation section in this chapter 2 Remove the access panel Refer to the Access Panel section in this chapter 3 Disconnect the fan assembly cables from the system board IMPORTANT Be sure to connect the cables to the same connectors when replacing the fan assembly Figure 2 15 Disconnecting fan cables ...

Страница 29: ...nt BL30p Dual Port Fibre Channel FC adapter enables FC support for clustering capabilities and SAN connection when used in conjunction with the RJ 45 Patch Panel 2 or the GbE2 Interconnect Switch with FC pass through option The card is installed on top of the standard NIC mezzanine card Refer to the HP ProLiant BL20P Generation 3 Server Blade Setup and Installation Guide for more information about...

Страница 30: ...lace the component reverse the removal procedure Standard NIC Mezzanine Card To remove the standard NIC mezzanine card 1 Power down the server blade and remove it from the server blade enclosure Refer to the Server Blade Preparation section in this chapter 2 Remove the access panel Refer to the Access Panel section in this chapter 3 Remove the FC adapter Refer to HP ProLiant BL30p Dual Port Fibre ...

Страница 31: ...e the component reverse the removal procedure SCSI Backplane To remove the SCSI backplane 1 Power down the server blade and remove it from the server blade enclosure Refer to the Server Blade Preparation section in this chapter 2 Remove the access panel Refer to Access Panel in this chapter 3 Remove any hot plug SCSI hard drives or hard drive blanks If any hard drive blanks are installed refer to ...

Страница 32: ... 7 Disconnect the SCSI backplane signal cable from the system board 3 CAUTION Be sure the LED board cable is not disengaged when removing the fan baffle When reinstalling the fan baffle be sure cable is fully seated NOTE The fan baffle is most easily removed at a 45 angle Figure 2 19 Removing the fan baffle and disconnecting the SCSI backplane cable ...

Страница 33: ...the SCSI backplane out 1 9 Lift the SCSI backplane out of the chassis 2 Figure 2 20 Removing the SCSI backplane To replace the component reverse the removal procedure Power Converter Module To remove the power converter module 1 Power down the server blade and remove it from the server blade enclosure Refer to the Server Blade Preparation section in this chapter 2 Remove the access panel Refer to ...

Страница 34: ... separate during removal or installation be sure to align the modules and press together before installing on the system board Figure 2 21 Removing the power converter module To replace the component reverse the removal procedure NOTE When replacing a power converter module be sure to remove the caps from the old power converter module and install the caps on the new power converter module DC Filt...

Страница 35: ...he system board 3 while pushing the power connector into the chassis 4 Figure 2 22 Removing the DC filter module To replace the component reverse the removal procedure Power Button LED Board To remove the power button LED board 1 Power down the server blade and remove it from the server blade enclosure Refer to Server Blade Preparation in this chapter 2 Remove the access panel Refer to Access Pane...

Страница 36: ...cable from the back left side of the power button LED board 6 Slide the power button LED board toward the left outside edge of the chassis 2 Figure 2 23 Removing the power button LED retaining screws 7 Tilt the front edge of the power button LED board down until the keyholes on the rear of the board clear the alignment pins 1 8 Slide the power button LED board out of the front of the chassis 2 Fig...

Страница 37: ...0 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product CAUTION Loss of BIOS settings occurs if the lithium battery is removed BIOS settings must be reconfigured whenever the battery is replaced CAUTION Batteries battery packs and accumulators should not be disposed of along with general household wa...

Страница 38: ...r Blade Maintenance and Service Guide 2 27 4 Remove the existing battery by pushing the tab aside 1 and pulling the battery straight up 2 Figure 2 25 Opening the battery retaining clip To install the system board battery push it into the socket until the tab locks in place ...

Страница 39: ... the fan assembly Refer to the Fan Assembly section in this chapter 6 Remove the Smart Array 6i Controller Refer to the Smart Array 6i Controller section in this chapter 7 Remove the FC adapter Refer to the HP ProLiant BL30p Dual Port Fibre Channel Adapter section in this chapter 8 Remove the standard NIC mezzanine card Refer to the Standard NIC Mezzanine Card section in this chapter 9 Remove the ...

Страница 40: ...entify the keyhole locations and slide the system board toward the front of the server blade IMPORTANT The LED cable should be disconnected from the system board before removing the system board from the server blade 14 Lift the system board until it comes off the alignment keys Figure 2 27 Disengaging the system board ...

Страница 41: ... of the system board nearest the Smart Array 6i Controller connectors tilts down into the chassis and the edge of the system board nearest the system switches tilts up out of the chassis If necessary refer to Figure 2 28 for the component locations 16 Lift the system board out of the chassis Figure 2 28 Removing the system board To replace the system board reverse the removal procedure ...

Страница 42: ... from the server blade enclosure 2 Figure 2 29 Removing a server blade blank CAUTION Always populate server blade enclosure bays with either a server blade or server blade blank Operating the enclosure without a server blade or server blade blank results in improper airflow and improper cooling that can lead to thermal damage To replace a server blade blank align the blank with the empty bay and s...

Страница 43: ...ronmental recovery Unattended Recovery logs the error information to the IML resets the server blade and tries to restart the operating system Run RBSU and set ASR 2 to enable this tool HP Diagnostics HP Diagnostics tests and verifies operation of HP hardware If HP Diagnostics finds a hardware failure it isolates the replaceable part if possible Access HP Diagnostics when POST detects a system con...

Страница 44: ... such as system failures or nonfatal error conditions View events in the IML from within HP SIM Survey Utility Operating system specific IML utilities The IML requires HP operating system management drivers Refer to the HP ProLiant Essentials Rapid Deployment Pack CD for instructions on installing the appropriate drivers Fan Redundancy The Fan Redundancy Configuration option determines the behavio...

Страница 45: ...at ships with the software ROM Based Setup Utility RBSU RBSU configures the hardware installed in the server blade This utility enables users to perform the following functions Store configuration information in nonvolatile memory Manage memory installation processor upgrades network interface cards and mass storage devices Assist in installing an operating system Configure ports and IRQs if requi...

Страница 46: ...e front panel connector a port that accepts the local I O cable for configuration and troubleshooting purposes Figure 4 1 ProLiant BL20p G3 I O port CAUTION Disconnect the local I O cable from the port when not in use The port and connector do not provide a permanent connection Rear iLO connector performance degrades when the local I O cable is in use even when the iLO connector on the cable is no...

Страница 47: ...Guide Rear Panel Connectors Use Figure 4 2 and Table 4 1 to identify ProLiant BL20p G3 server blade rear panel connectors Figure 4 2 ProLiant BL20p G3 server blade rear panel connectors Table 4 1 ProLiant BL20p G3 Server Blade Rear Panel Connectors Item Description 1 Power connector 2 Signal connector ...

Страница 48: ...on 3 Server Blade Maintenance and Service Guide 4 3 System Board Components and Connectors Use Figure 4 3 and Table 4 2 to identify ProLiant BL20p G3 system board components and connectors Figure 4 3 ProLiant BL20p G3 system board components and connectors ...

Страница 49: ...r module 8 HP ProLiant BL20p G3 Fibre Channel adapter 9 DC filter module 10 DIMM slots 4 11 System Battery 12 Processor socket 1 populated 13 SCSI backplane board connector 2 14 Fan connectors Local I O Cable CAUTION Disconnect the local I O cable from the port when not in use The port and connector do not provide a permanent connection Rear iLO connector performance degrades when the local I O ca...

Страница 50: ... Blade Maintenance and Service Guide 4 5 Figure 4 4 Local I O cable connectors Table 4 3 Local I O Cable Connectors Item Description 1 Server blade connector 2 Video connector 3 USB connector 1 4 USB connector 2 5 Serial connector 6 iLO RJ 45 10 100 Ethernet connector ...

Страница 51: ...following ProLiant BL p Class system components ProLiant BL20p G3 server blade front panel Hot plug SCSI hard drives ProLiant BL20p Generation 3 Server Blade Front Panel Seven LEDs on the front of the server blade indicate server status Use Figure 4 5 and Table 4 4 to identify LED locations and functions Figure 4 5 ProLiant BL20p G3 server blade front panel LEDs ...

Страница 52: ...ity Off No activity 4 NIC 2 5 NIC 3 6 NIC 4 7 Power Green On Amber Standby power available Off Unit off Actual NIC numeration depends on factors such as which operating system is installed on the server Hot Plug SCSI Hard Drives Each hot plug SCSI hard drive has three LED indicators located on the front of the drive The LEDs provide activity online and fault status for each corresponding drive whe...

Страница 53: ...g this process causes data loss The drive is rebuilding or undergoing capacity expansion Flashing Flashing Flashing Do not remove the drive Removing a drive during this process causes data loss The drive is part of an array being selected by the Array Configuration Utility Or The Options ROMPaq is upgrading the drive Off Off Off OK to replace the drive online if a predictive failure alert is recei...

Страница 54: ...ne Off On Off OK to replace the drive online if a predictive failure alert is received provided that the array is configured for fault tolerance and all other drives in the array are online The drive is online and configured as part of an array On or flashing On Off OK to replace the drive online if a predictive failure alert is received provided that the array is configured for fault tolerance an...

Страница 55: ...button and system switches Buttons Use the Power Button section to identify push button switches on the system hardware Power Button Setting the server blade power button to the standby position removes power from most areas of the server blade This process may take 30 seconds during which time some internal circuitry remains active Use Figure 4 7 to identify the button location Figure 4 7 Power b...

Страница 56: ...ocedures The following sections explain the functions of each switch Use Figure 4 8 and Table 4 6 to identify switch locations and functions Figure 4 8 Server blade system switches Table 4 6 Server Blade System Switches Item Description 1 NMI switch 2 System maintenance switch SW2 3 System settings switch SW1 Refer to the HP ProLiant BL20p Generation 3 Setup and Installation Guide for the switch f...

Страница 57: ...ystem Maintenance Switch Procedures When you perform troubleshooting steps this guide may instruct you to perform the following procedures Clear the system configuration Access the redundant ROM To complete these procedures you must change physical settings on the system maintenance switch SW2 Clearing the System Configuration To clear the system configuration 1 Power down the server blade Press t...

Страница 58: ...to use the backup version or redundant ROM To use the redundant ROM 1 Power down the server blade Press the power button on the front of the server blade Use the virtual power button feature in the iLO remote console 2 Disconnect the server blade from all power sources Remove the server blade from the enclosure and set it on a flat level surface Disconnect the server blade from the diagnostic stat...

Страница 59: ...vice Guide 9 Repeat steps 1 through 3 10 Change positions 1 5 and 6 of SW2 to off 11 Repeat steps 5 through 7 If both the current and backup versions of the ROM are corrupt you must return the system board for a service replacement For spare part numbers refer to Chapter 1 Illustrated Parts Catalog ...

Страница 60: ...9 43 kg 20 8 lb Temperature range 1 Operating 10 to 43 C 50 to 109 F Non operating Shipping Storage 40 to 60 C 40 to 140 F 20 to 60 C 4 to 140 F Relative humidity 2 noncondensing Operating 10 to 90 Non operating Shipping Storage 10 to 90 10 to 95 Maximum wet bulb temperature 30 C 86 F 1 Operating temperature has an altitude derating of 1 C per 304 8 m 1 8 F per 1 000 ft No direct sunlight Upper op...

Страница 61: ...onfiguring 2 26 buttons power 2 5 4 10 C cables I O 4 5 SCSI backplane power cable 2 20 SCSI backplane signal cable 2 21 clearing the system configuration 4 12 component level repairs v configurations clearing the system configuration 4 12 crash dump analysis 4 12 D DC filter module removing 2 23 replacing 2 24 spare part number 1 3 DC filter module location 4 4 diagnostic tools 3 1 Diagnostics Ut...

Страница 62: ...sed Setup Utility iLO RBSU access 3 2 description 3 2 Integrated Management Log IML access 3 2 description 3 2 viewing 3 2 K keys alignment 2 30 kits plastics and hardware server blade 1 3 return server blade 1 4 L LEDs hot plug SCSI hard drive 4 7 NICs 4 7 power 4 7 server blade front panel 4 6 server health 4 7 unit identification UID 4 7 local I O cable spare part number 1 4 location power butt...

Страница 63: ...ine card 2 20 system board server blade 2 30 return kit server blade 1 4 RJ 45 patch panel 2 spare part number 1 4 ROM Based Setup Utility RBSU access 3 3 description 3 3 ROMPaq Utility access 3 2 description 3 2 S SCSI backplane part number 1 3 removing 2 20 2 22 replacing 2 22 SCSI backplane board connector location 4 4 SCSI hard drives See hot plug SCSI hard drives server blade cautions 2 1 LED...

Страница 64: ...an notes v transceiver spare part number 1 4 U unit identification UID LEDs 4 7 utilities Diagnostics 3 1 HP ProLiant Essentials Rapid Deployment Pack 3 3 HP Systems Insight Manager 3 1 Integrated Lights Out ROM Based Setup Utility iLO RBSU 3 2 Option ROM Configuration for Arrays ORCA 3 2 RBSU 3 3 ROMPaq 3 2 Survey Utility 3 2 V ventilation clearances vi W warranty vi ...

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