58
Troubleshooting
NOTE:
"FDE considerations" (page 19)
.
Is a connected host port Host Link Status LED off?
Is a connected port Expansion Port Status LED off?
Yes, and the
Online/Activity
LED
is
off
.
The disk drive is offline. A
predictive failure alert may have
been received for this device.
•
Check the event log for specific information regarding the
fault.
•
Isolate the fault.
•
Contact an authorized service provider for assistance.
Yes, and the
Online/Activity
LED
is
blinking
.
The disk drive is active, but a
predictive failure alert may have
been received for this device.
•
Check the event log for specific information regarding the
fault.
•
Isolate the fault.
•
Contact an authorized service provider for assistance.
Answer
Possible reasons
Actions
Table 8
Diagnostics LED status: Front panel disks “Fault/UID” (continued)
Answer
Possible reasons
Actions
No
System functioning properly.
No action required.
(see
Link LED
Yes
The link is down.
•
Check cable connections and reseat if necessary.
•
Inspect cables for damage. Replace cable if necessary.
•
Swap cables to determine if fault is caused by a defective
cable. Replace cable if necessary.
•
Verify that the switch, if any, is operating properly. If
possible, test with another port.
•
Verify that the HBA is fully seated, and that the PCI slot is
powered on and operational.
•
In the SMU, review event logs for indicators of a specific
fault in a host data path component. Follow any
Recommended Actions.
•
Contact an authorized service provider for assistance.
•
See
"Isolating a host-side connection fault" (page 60)
.
Table 9
Diagnostics LED status: Rear panel “Host Link Status”
Answer
Possible reasons
Actions
No
System functioning properly.
No action required.
Yes
The link is down.
•
Check cable connections and reseat if necessary.
•
Inspect cable for damage. Replace cable if necessary.
•
Swap cables to determine if fault is caused by a defective
cable. Replace cable if necessary.
•
In the SMU, review event logs for indicators of a specific
fault in a host data path component. Follow any
Recommended Actions.
•
Contact an authorized service provider for assistance.
•
See
"Isolating a controller module expansion port
.
Table 10
Diagnostics LED status: Rear panel “Expansion Port Status”
Содержание MSA 2040
Страница 8: ...8 Figures ...
Страница 10: ...10 Tables ...
Страница 32: ...32 Installing the enclosures ...
Страница 44: ...44 Connecting hosts ...
Страница 50: ...50 Connecting to the controller CLI port ...
Страница 52: ...52 Basic operation ...
Страница 70: ...70 Troubleshooting ...
Страница 74: ...74 Support and other resources ...
Страница 76: ...76 Documentation feedback ...
Страница 88: ...88 LED descriptions ...
Страница 94: ...94 Electrostatic discharge ...
Страница 100: ...100 Index ...