Troubleshooting
M8501 and M8502 ACL Tape Drive Installation and User’s Guide — 529972-003
6 -6
Fault Symptom Codes (FSCs)
Undefined Config
3020
C, G
In loader, unexpected config, not a
Thunder or Lightning.
Orphan Cartridge not
flowed
3030
C, G
The loader could not successfully stow an
orphan cartridge to a bin.
Chassis S/N
Mismatch. Previous
S/N retained
3031
G
The serial number scanned from the
barcode label does not match the value
stored in nonvolatile memory.
Chassis S/N
Character count is not
correct
3032
G
A valid serial number barcode label could
not be read.
Chassis S/N did not
scan
3033
G
A valid serial number barcode label could
not be read
Chassis S/N save
operation failed
3034
G
The serial number scanned from the
barcode label could not be saved to
nonvolatile memory.
Motor Firmware Error
3040
C, G
The loader task detected an unexpected
status and could not recover (internal
target error).
Loader Received
Invalid Command
3041
C, G
The loader task received an unexpected
command and could not recover (internal
target error).
Motor Firmware Error
3042
C, G
The loader task detected an unexpected
status and could not recover (internal
target error).
Missing Magazine
3050
F
In diag, no magazine installed for diag to
run.
No Cartridges In ACL
3051
F
No cartridge available for diag to run.
Too Many Cartridges
3052
F
Unable to run cart or drive cycle, loader is
full with cartridges.
Need 1 Drive
Minimum
3054
F
No available drive to run diag.
Invalid Magazine Type
3057
F
Unsupported Magazine type detected.
Magazine Type
Change Not Handled
3058
F
Unsupported magazine type detected.
Drive Type Not
Supported
3059
F
Unsupported drive type detected.
Diag Fetch, Drive not
loaded
305b
F
Diag: No cartridge present for a fetch.
Diag Time-out waiting
for drive empty, ready
305d
F
Fetch, time-out waiting for drive unload.
Table 6-2. Fault Symptom Codes
Message
FSC ERP