HP MediaSmart Server User's Guide
144
Note
It takes a few minutes for the server to go through the finishing process. Please be
patient.
Troubleshooting Server Recovery
No Server Found
If the recovery program cannot find the server, the most likely causes are:
•
The Recovery Mode was not successfully initiated—repeat
step 7
if you did not
push the recessed mode button while the Health indicator light was blinking aqua
white
and red
.
•
A firewall is blocking the connection - configure the firewall to allow the
Windows Home Server Recovery application or to allow connections over TCP
port 8192 and UDP port 8192. If opening these ports, be sure to close them after
the recovery has completed. For more information, see the vendor’s
documentation.
•
The network connection is not working. For troubleshooting network connections,
see
Server Recovery Fails
below.
Server Recovery Fails
If the server recovery fails, one of the following messages displays:
•
The server disks could not be reformatted
•
The partition data on the server could not be written
•
The primary volume on the server could not be written
•
The recovery image could not be loaded
The most likely causes of these messages is a network connection failure.
1.
Make sure the Ethernet cable is connected directly to the server and the computer
you are using to do the recovery. The Ethernet cable should not be connected to a
router or switch.
2.
Make sure the Ethernet cable is plugged in and securely connected to the server
and the computer you are using to do the recovery.
3.
Repeat the recovery or reset.
Backing Up and Restoring a Computer
Backing up and restoring a computer is available through the Backups & Computers tab
on the Windows Home Server console.
To access the Backups & Computers tab
1.
At the computer, double-click the
Windows Home Server icon
in the system
tray.
2.
Log on to the Windows Home Server Console.
3.
Click the
Backups & Computers
tab.
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