Troubleshooting & FAQs
137
4.
Right-click your default network connection.
•
Local Area Connection
for wired networks.
•
Wireless
for wireless connections.
5.
Highlight
Internet Protocol Version 4(TCP/IP)
.
6.
Click
Properties
.
7.
Click
Advanced
.
8.
Click the
WINS
tab.
WINS refers to Windows Internet Naming Service, which converts NetBIOS
network names to IP addresses.
9.
NetBIOS settings are found at the bottom of the dialog box. Make sure that the
NetBIOS
setting is
not
set to
Disable NetBIOS over TCP/IP
.
Network Frequently Asked Questions
The following questions are answered in this document. Click the question to find the
solution:
•
No Available Port on Network
Router
•
Why did URL not Work?
No Available Port on Network Router
Take the following steps:
1.
To add more Ethernet ports, connect an Ethernet switch to the router. Refer to the
switch documentation for instructions on how it connects to the router.
2.
Connect one end of the Ethernet cable that came with the server to the switch and
the other end to the HP MediaSmart Server.
Why did URL not Work?
DNS
has not updated, wait about 10 minutes for DNS to update.
What do Firewall Blocking Messages Mean?
Firewalls block certain types of communications between network devices. This helps
protect your data from hackers, viruses, spyware, and Trojan horse software. The
computer might have one or more firewall programs installed. For example, if the latest
version of the Microsoft Windows XP operating system is installed, the computer may be
using the Windows XP Firewall.
The HP MediaSmart Server comes with software applications that must communicate
over the network. Sometimes these programs are blocked by a firewall. When this
happens, security alerts pop up on the computer screen.
Security alerts usually have a list of possible options. The particular messages or alerts
displayed depend on the vender.
For example, the alert might offer the following options:
•
Keep Blocking
•
Unblock
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