HP J9666A, Быстрый старт

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3-2
Troubleshooting
HP Customer Support Services

You receive errors when you enter CLI commands.
• If the CLI does not recognize the commands, you might be in the
wrong context.
–
The CLI context ends in (svcs-mod-<slot>:App) —You have entered
the CLI for the module’s Services OS. To reach the proper context,
enter
exit
and
services <slot> name hp-svcs-std
.
– The context ends in (svcs-mod-<slot>:SvcOS) —The module is
booted to the Services OS. Enter
boot ONE-app
. After the
module reboots, enter:
services <slot> name hp-svcs-std
.
• You might receive an error if you attempt to configure the module’s
interface through the CLI while someone is also configuring the
interface in an RDP session with the Windows Server 2008 R2 that is
running on the module. Either use the RDP session to configure the
interface or close the RDP session while you use the CLI.

You cannot access the module’s CLI using the
services <slot> name
hp-svcs-std
command.
• The module is booted to the Services OS. Disable booting from the
compact flash (where that OS is stored) and reboot the module. From
the switch CLI, enter
no services <slot> device cf
and
services <slot> boot
.
• The internal interface 2 is disabled. In the HP zl switch CLI, enter
interface <slot>2
and
enable
.
HP Customer Support Services
HP offers support 24 hours a day, seven days a week through the use of a
number of automated electronic services. See the Customer Support/Warranty
booklet that came with the product for information on how to use these
services to get technical support. You can also visit
www.hp.com/networking
for up-to-date support information.
Additionally, HP authorized networking resellers can provide assistance, both
with services they offer and with services offered by HP.