Troubleshooting Your System
Solving Hardware Problems
Chapter 2
41
Troubleshooting Tips:
•
Restart your system and see if the problem recurs.
•
Run the appropriate diagnostic tools. You can create a hardware
profile of your system (Support Ticket) that can be faxed or mailed to
support. Refer to “Accessing System Diagnostics” on page 43 for more
information on using diagnostic tools.
•
Visit the HP Support web site
www.hp.com/go/bizsupport
to see if you
are experiencing a known problem.
•
Update your system’s firmware. The latest firmware for your system
and instructions on updating the firmware are available from HP’s
Support web site at:
www.hp.com/large/product
•
Record the details of the problem so that you can describe it
accurately.
•
Think of anything you may have done recently before you first
experienced the problem.
•
If possible, have your system up and running and close by when you
call HP Support.
•
We recommend you contact your HP dealer, or contact HP Support
outside of peak times (mid-morning and week day in the early
evenings).
If You Lose the Key
If you lose the key to the system, you must order a replacement lock (HP
Part Number 5064-9154) from the HP dealer or HP Sales and Service
Office. The new lock is delivered with two keys. Contact your HP dealer
for installing the new lock.
Check that...
How
The lime green Speaker/Headphone
connector is plugged into the
multi-media keyboard.
Either disconnect the lime green
connector to activate the internal
speaker or plug-in headphones or
speaker into the keyboard.
Table 2-2
Your System Has a Hardware Problem (Continued)
Содержание Integrity rx2600
Страница 4: ...4 ...
Страница 12: ...12 ...
Страница 36: ...Setting Up and Using Your System Working in Comfort and Safety Chapter 1 36 ...
Страница 55: ...Appendix A 55 A Regulatory Information ...
Страница 60: ...Regulatory Information Regulatory Information Appendix A 60 ...
Страница 61: ...Appendix B 61 B Warranty Statements IMPORTANT This is your product warranty statement Read it carefully ...