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displays, printers and other peripherals—are provided “AS IS” without HP warranty. However,
non-HP manufacturers and suppliers, or publishers may provide their own warranties directly
to you.

HP warrants that the HP Hardware Products that you have purchased or leased from HP are
free from defects in materials or workmanship under normal use during the Limited Warranty
Period. The Limited Warranty Period starts on the date of purchase or lease from HP, or from
the date HP completes installation. Your dated sales or delivery receipt, showing the date of
purchase or lease of the product, is your proof of the purchase or lease date. You may be required
to provide proof of purchase or lease as a condition of receiving warranty service. You are entitled
to hardware warranty service according to the terms and conditions of this document if a repair
to your HP Hardware Product is required within the Limited Warranty Period.

Unless otherwise stated, and to the extent permitted by local law, new HP Hardware Products
may be manufactured using new materials or new and used materials equivalent to new in
performance and reliability. HP may repair or replace HP Hardware Products (a) with new or
previously used products or parts equivalent to new in performance and reliability, or (b) with
equivalent products to an original product that has been discontinued. Replacement parts are
warranted to be free from defects in material or workmanship for ninety (90) days or, for the
remainder of the Limited Warranty Period of the HP Hardware Product they are replacing or
in which they are installed, whichever is longer.

During the Limited Warranty Period, HP will, at its discretion, repair or replace any defective
component. All component parts or hardware products removed under this Limited Warranty
become the property of HP. In the unlikely event that your HP Hardware Product has recurring
failures, HP, at its sole discretion, may elect to provide you with (a) a replacement unit of HP’s
choosing that is the same or equivalent to your HP Hardware Product in performance or (b) to
give you a refund of your purchase price or lease payments (less interest) instead of a replacement.
This is your exclusive remedy for defective products.

Exclusions

HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE
UNINTERRUPTED OR ERROR-FREE. HP IS NOT RESPONSIBLE FOR DAMAGE THAT
OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED
FOR THE HP HARDWARE PRODUCT.

This Limited Warranty does not apply to expendable or consumable parts and does not extend
to any product from which the serial number has been removed or that has been damaged or
rendered defective (a) as a result of accident, misuse, abuse, contamination, improper or
inadequate maintenance or calibration or other external causes; (b) by operation outside the
usage parameters stated in the user documentation that shipped with the product; (c) by software,
interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance;
(e) virus infection; (f) loss or damage in transit; or (g) by modification or service by anyone other
than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of HP-approved
parts if available for your product in the servicing country or region.

HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR
REMOVABLE STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR
REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED
BY HP WHEN THE PRODUCT IS MANUFACTURED.

HP is not responsible for any interoperability or compatibility issues that may arise when (1)
products, software, or options not supported by HP are used; (2) configurations not supported
by HP are used; (3) parts intended for one system are installed in another system of different
make or model.

6

BCS Global Limited Warranty and Technical Support

Содержание Integrity BL60p

Страница 1: ...BCS Global Limited Warranty and Technical Support HP Part Number 5991 6026_ed4 Published April 2010 Edition 4 ...

Страница 2: ... Copyright 2009 2010 Hewlett Packard Development Company L P ...

Страница 3: ...ed warranty 7 Customer responsibilities 8 Types of hardware warranty service 9 Customer self repair 9 Parts only warranty service 9 Advanced unit replacement warranty service 9 On site warranty service 9 Service upgrades 10 Limited warranty period 10 Software limited warranty 14 Freeware operating systems and applications 14 Contacting HP 15 Documentation feedback 15 Table of Contents 3 ...

Страница 4: ...List of Tables 1 1 BCS Servers Hardware Product Warranty Offering 11 4 List of Tables ...

Страница 5: ... MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU This Limited Warranty is applicable in all countries and may be enforced in any country or region where HP or its authorized service providers offer warranty service for the same product model number subject to the terms and conditions set forth in this Limited Warranty Under the HP Global L...

Страница 6: ...ikely event that your HP Hardware Product has recurring failures HP at its sole discretion may elect to provide you with a a replacement unit of HP s choosing that is the same or equivalent to your HP Hardware Product in performance or b to give you a refund of your purchase price or lease payments less interest instead of a replacement This is your exclusive remedy for defective products Exclusio...

Страница 7: ... OTHER CLAIM THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE POSSIBILITY OF ANYSUCHDAMAGESOREVENIFSUCHPOSSIBILITYWEREREASONABLY FORESEEABLE THIS LIMITATION OF LIABILITY HOWEVER WILL NOT APPLY TO CLAIMSFOR PERSONAL INJURY THIS LIMITED WARRANTY GIVES YOU SPEC...

Страница 8: ...vey the Proprietary Service Tools In some cases HP may require additional software such as drivers and agents to be loaded on your system in order to take advantage of these support solutions and capabilities Use HP remote support solutions where applicable HP strongly encourages you to use available support technologies provided by HP If you choose not to deploy available remote support capabilit...

Страница 9: ...ation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used Parts only warranty service Your HP Limited Warranty may include a parts only warranty service Under the terms of parts only service HP will provide repla...

Страница 10: ...of service upgrades and the cost for these service upgrades refer to the HP website at http www hp com support Limited warranty period The Limited Warranty Period for an HP Hardware Product is a specified fixed period commencing on the date of purchase The date on your sales receipt is the date of purchase unless HP or your reseller informs you otherwise in writing HP online support includes a var...

Страница 11: ...some parts Go to www hp com go csrparts for component CSR details Firmware upgrade pre upgrade tasks Remote monitoring email notification of errors events 3 years c Class Carrier Grade enclosure Onsite Warranty Service for service events not remedied either remotely or through CSR6 Normal business hours Next business day response CSR6 Available on some parts Go to www hp com go csrparts for compon...

Страница 12: ...e parts Go to www hp com go csrparts for component CSR details Firmware upgrade pre upgrade tasks Remote monitoring email notification of errors events 3 year rp2405 rp4410 rp4440 rp5400 rp5405 rp5430 rp5450 rp5470 Onsite Warranty Service for service events not remedied either remotely or through CSR6 Normal business hours Next business day response CSR6 Available on some parts Go to www hp com go...

Страница 13: ...arranty Service for service events not remedied either remotely or through CSR6 Normal business hours Next business day response CSR6 Available on some parts Go to www hp com go csrparts for component CSR details Firmware upgrade pre upgrade tasks Remote monitoring email notification of errors events 3 year rx4640 rx5670 Onsite Warranty Service Normal Business Hours Next Business Day CSR6 Availabl...

Страница 14: ...mplied warranties or limitations on the duration of implied warranties so the above disclaimer may not apply to you in its entirety TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION FOR ...

Страница 15: ...ollowing information available before you call Product serial number model name and model number Applicable error messages Add on options Operating system Third party hardware or software Detailed questions 2009 2010 Hewlett Packard Development Company L P Printed in the United States Documentation feedback HP welcomes your feedback To make comments and suggestions about product documentation send...

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