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9 Troubleshooting, servicing, and

maintenance

Troubleshooting the storage server

The “Support and troubleshooting” task at the HP Support & Drivers web site (

http://www.hp.com/go/

support

) can be used to troubleshoot problems with the storage server. After entering the storage server

name and designation (for example, ML310 storage server) or component information (for example,

Array Con

guration Utility), use the following links for troubleshooting information:

•

Download drivers and software—This area provides drivers and software for your operating

system.

•

Troubleshoot a problem—This area provides a listing of customer notices, advisories, and bulletins

applicable for the product or component.

•

Manuals—This area provides the latest user documentation applicable to the product or

component. User guides can be a useful source for troubleshooting information. For most

storage server hardware platforms, the following ProLiant server manuals may be useful for

troubleshooting assistance:
•

HP ProLiant <model> Server User Guide or HP ProLiant <model> Server Maintenance and

Service Guide

(where <model> is the product model of the storage server, such as ML310).

These guides contain speci

c troubleshooting information for the server. The guides are available

by selecting the applicable ProLiant Server series model, then the Manuals (guides, supplements,

addendums, etc.) link.
For example, instead of using “ML310 storage server,” enter “ML310 server” for the product

to search, then select the “HP ProLiant ML310 Server series” link, then the Manuals (guides,

supplements, addendums, etc.) link to locate the guide.

•

HP ProLiant Servers Troubleshooting Guide

The guide provides common procedures and solutions for many levels of troubleshooting with a

ProLiant server. The guide is available at

http://h20000.www2.hp.com/bc/docs/support/

SupportManual/c00300504/c00300504.pdf

IMPORTANT:

Not all troubleshooting procedures found in ProLiant server guides may apply to the ProLiant Storage

Server. If necessary, check with your HP Support representative for further assistance.

For software related components and issues, online help or user guide documentation may offer

troubleshooting assistance. The release notes for the storage server product line is updated frequently.

The document contains issues and workarounds to a number of categories for the storage servers.
Known issues and workarounds for the storage server products and the service release are addressed in

release notes. To view the latest release notes, go to

http://www.hp.com/support/manuals

. Under the

storage section, click

NAS

and then select your product.

Maintenance and service

HP provides speci

c documentation for maintaining and servicing your storage server and offers a

customer self-repair program.

HP ProLiant Storage Server

117

Содержание DL320s - ProLiant 9TB SATA Storage Server NAS

Страница 1: ...oLiant Storage Server user guide This guide provides installation configuration and administration information for the HP ProLiant Storage Server 440584 001 Part number 440584 001 First edition February 2007 ...

Страница 2: ...er vendor s standard commercial license The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained...

Страница 3: ...ctory image 18 Physical configuration 18 Default boot sequence 19 Accessing the HP Storage Server Management console 19 Using the direct attach method 19 Using the remote browser method 20 Using the Remote Desktop method 22 Logging off and disconnecting 23 Telnet Server 23 Enabling Telnet Server 23 Using the Integrated Lights Out 2 method 23 Configuring the server on the network 25 Before you begi...

Страница 4: ...s using Command View EVA 44 Expanding storage using the Array Configuration Utility 44 Volume shadow copies 44 Shadow copy planning 45 Identifying the volume 45 Allocating disk space 45 Identifying the storage area 46 Determining creation frequency 46 Shadow copies and drive defragmentation 46 Mounted drives 47 Managing shadow copies 47 The shadow copy cache file 48 Enabling and creating shadow co...

Страница 5: ...ion 70 Web based printer management and Internet printing 70 Planning considerations for print services 70 Print queue creation 71 Sustaining print administration tasks 71 Driver updates 72 Print drivers 72 User mode vs kernel mode drivers 72 Kernel mode driver installation blocked by default 72 HP Jetdirect firmware 72 Printer server scalability and sizing 72 Backup 72 Best practices 73 Troublesh...

Страница 6: ...t 95 8 Cluster administration 97 Cluster overview 97 Cluster terms and components 98 Nodes 98 Resources 98 Cluster groups 99 Virtual servers 99 Failover and failback 99 Quorum disk 99 Cluster concepts 99 Sequence of events for cluster resources 100 Hierarchy of cluster resource components 100 Cluster planning 101 Storage planning 101 Network planning 102 Protocol planning 102 Preparing for cluster...

Страница 7: ...r 112 Best practices for running Server for NFS in a server cluster 113 Print services in a cluster 113 Creating a cluster printer spooler 113 Advanced cluster administration procedures 114 Failing over and failing back 114 Restarting one cluster node 114 Shutting down one cluster node 115 Powering down the cluster 115 Powering up the cluster 115 Additional information and references for cluster s...

Страница 8: ... 138 Class A equipment 138 Class B equipment 138 Safety 138 Battery replacement notice 138 Taiwan battery recycling notice 139 Power cords 139 Japanese power cord notice 139 Electrostatic discharge 139 Preventing electrostatic discharge 139 Grounding methods 139 Waste Electrical and Electronic Equipment WEEE directive 140 Czechoslovakian notice 140 Danish notice 140 Dutch notice 140 English notice...

Страница 9: ...58 14 Advanced Security settings dialog box Permissions tab 59 15 User or group Permission Entry dialog box 60 16 Advanced Security Settings dialog box Auditing tab 61 17 Select User or Group dialog box 61 18 Auditing Entry dialog box for folder name NTFS Test 62 19 Advanced Security Settings dialog box Owner tab 63 20 Accessing MSNFS from HP Storage Server Management console 77 21 File and Print ...

Страница 10: ...er configuration 39 8 Authentication table 78 9 MSNFS command line administration tools 83 10 Sharing protocol cluster support 103 11 Power sequencing for cluster installation 106 12 ML310 G4 front panel components 125 13 ML310 G4 rear panel components 125 14 DL320s front panel components 127 15 DL320s SAS and SATA hard drive LED combinations 128 16 DL320s rear panel components 129 17 DL585 G2 fro...

Страница 11: ...e service release are addressed in release notes To view the latest version visit http www hp com go support Select See support and troubleshooting information and enter a product name number Under self help resources select manuals guides supplements addendums etc Related documentation In addition to this guide see the following document for more information HP Integrated Lights Out 2 User Guide ...

Страница 12: ... line Monospace italic font Code variables Command line variables Monospace bold font Emphasis of file and directory names system output code and text typed at the command line Text symbols WARNING Indicates that failure to follow directions could result in bodily harm or death CAUTION Indicates that failure to follow directions could result in damage to equipment or data IMPORTANT Provides clarif...

Страница 13: ...P hardware support services HP Instant Support Enterprise Edition ISEE provides proactive remote monitoring diagnostics and troubleshooting to help you enhance the availability of your servers as well as storage and network devices The ISEE software is located on the storage server in the c hpnas components ISEE folder For more information go to the HP web site http h20219 www2 hp com services cac...

Страница 14: ...14 About this guide ...

Страница 15: ...ies simplified setup and management of storage and shared folders and support for Microsoft iSCSI Software Target IMPORTANT For more information about Microsoft Windows Unified Data Storage Server 2003 operating system see Enterprise storage servers on page 93 Planning for installation Before you install your HP ProLiant Storage Server you need to make a few decisions Determining a network access ...

Страница 16: ... instructions Planning a network configuration You use the Rapid Startup Wizard to configure your storage server This wizard is displayed automatically when you first start your system Before you run the Rapid Startup Wizard it is helpful to gather the network configuration information you need including User name and administrator password the system provides you with defaults you need to change ...

Страница 17: ...ge server for Web access if necessary See Configuring storage server for Web access optional on page 133 Installing the server To install your HP ProLiant Storage Server follow the instructions in the sections below Locating and writing down the serial number Checking kit contents Powering on the server Locating and writing down the serial number Before completing the installation portion of this ...

Страница 18: ...e RAID configurations on page 18 The DON T ERASE volume contains an image that is deployed onto the OS partition during system installation Table 4 HP ProLiant hardware RAID configurations Logical Disk 1 Logical Disk 2 Logical Disk 3 ML310 G4 Operating System Volume RAID 5 Physical Drives 0 3 DON T ERASE Volume RAID 5 Physical Drives 0 3 Data Volume RAID 5 Physical Drives 0 3 DL585 G2 Operating Sy...

Страница 19: ... 5 or later Remote Desktop To establish a connection from a remote client without using a browser This method requires the client to have Windows Remote Desktop capability HP Integrated Lights Out 2 iLO 2 To establish a browser based connection from a remote client using the iLO 2 interface For more information see Planning for installation on page 15 IMPORTANT An IP address can be substituted for...

Страница 20: ...the TCP IP 3202 port IMPORTANT Before you begin this procedure ensure that you have the following Windows based PC loaded with Internet Explorer 5 5 or later on the same local network as the storage server DHCP enabled network Serial number or IP address of the storage server To connect the server to a network using the remote browser method you must first ensure that the client is configured to d...

Страница 21: ...92 100 0 1 3202 2 Click OK on the Security Alert prompt 3 Log on to the HP ProLiant Storage Server Management console with the default user name administrator and the password hpinvent NOTE You can change the administrator name and password when you configure the server using the Rapid Startup Wizard on page 26 4 To complete network configuration using the Rapid Startup Wizard see Configuring the ...

Страница 22: ... the serial number of the storage server followed by a hyphen in the Computer box and click Connect For example D4059ABC3433 NOTE If you are able to determine the IP address from your DHCP server you can substitute the IP address for the serial number and hyphen For example 192 100 0 1 3 Log on to the HP ProLiant Storage Server with the default user name administrator and the password hpinvent The...

Страница 23: ...er The Telnet Server service needs to be enabled prior to its access The service can be enabled by opening the services MMC 1 Select Start Run and then enter services msc 2 Locate and right click the Telnet service and then select Properties 3 Choose one of the following For the Telnet service to start up automatically on every reboot in the Startup Type drop down box click Automatic and then clic...

Страница 24: ...ts Out 2 User Guide connect to the iLO 2 port NOTE To find the default iLO 2 log on settings see the iLO 2 Default Network Settings card attached to your server The default DNS administrator name and password needed to log on will be on this card 4 If desired you can change the default user name and password on the administrator account to your predefined selections 5 Set up your user accounts if ...

Страница 25: ... Simple Mail Transfer Protocol SMTP SNMP Settings to be completed only if needed Contact person System administrator for the storage server The contact and location will be provided to any SNMP management computer that requests them System location Any text string such as a location or phone number For example Floor 3 Financial Services Bldg Community name No 1 The community name is used for netwo...

Страница 26: ... Rapid Startup Wizard online help topic Completing system configuration After the storage server is physically set up and the basic configuration is established additional setup tasks must be completed Depending on the deployment scenario of the storage server these steps can vary These additional steps can include Running Microsoft Windows Update HP highly recommends that you run Microsoft Window...

Страница 27: ...roller NIC teams in a Windows based operating system These teams provide options for increasing fault tolerance and throughput Activating iLO 2 Advanced features using a license key The Remote Console feature of iLO 2 requires a license key The key is included with the storage server inside the Country Kit See the iLO 2 Advanced License Pack for activation instructions Adjust logging for system ap...

Страница 28: ...28 Installing and configuring the server ...

Страница 29: ...ided into four major divisions Physical storage elements Logical storage elements File system elements File sharing elements Each of these elements is composed of the previous level s elements Storage management example Figure 3 depicts many of the storage elements that one would find on a storage device The following sections provide an overview of the storage elements HP ProLiant Storage Server ...

Страница 30: ...IP Addresss 172 1 1 1 VirtualServerA IP Addresss 172 1 1 2 Sales Marketing Engineering Snapshot 0 Snapshot 1 Sales Users Customers Marketing Engineering Snapshot 0 Snapshot 1 T gl0044 Figure 3 Storage management process example Physical storage elements The lowest level of storage management occurs at the physical drive level Minimally choosing the best disk carving strategy includes the following...

Страница 31: ... the hard drives in an array as shown in Figure 5 S1 S2 S3 S4 B1 B4 B7 B2 B5 B8 B11 B10 B12 B6 B3 B9 gl0043 Figure 5 RAID 0 data striping S1 S4 of data blocks B1 B12 For data in the array to be readable the data block sequence within each stripe must be the same This sequencing process is performed by the array controller which sends the data blocks to the drive write heads in the correct order A ...

Страница 32: ...y fails the controller can then automatically rebuild information that was originally on the failed drive onto the online spare This quickly restores the system to full RAID level fault tolerance protection However unless RAID Advanced Data Guarding ADG is being used which can support two drive failures in an array in the unlikely event that a third drive in the array should fail while data is bei...

Страница 33: ...me must be considered All of the units that make up a volume should have the same high availability characteristics In other words the units should all be of the same RAID level For example it would not be a good practice to include both a RAID 1 0 and a RAID 5 array in the same volume set By keeping all the units the same the entire volume retains the same performance and high availability charac...

Страница 34: ...previous version of the file or folder at a specific point in time By using shadow copies a storage server can maintain a set of previous versions of all files on the selected volumes End users access the file or folder by using a separate client add on program which enables them to view the file in Windows Explorer Shadow copies should not replace the current backup archive or business recovery s...

Страница 35: ...users or groups of users in each of the file sharing protocols Network adapter teaming Network adapter teaming is software based technology used to increase a server s network availability and performance Teaming enables the logical grouping of physical adapters in the same server regardless of whether they are embedded devices or Peripheral Component Interconnect PCI adapters into a virtual adapt...

Страница 36: ...36 Storage management overview ...

Страница 37: ...n multiple files Disk space is recovered by reducing the amount of redundant data stored on a server If a user has two files sharing disk storage by using SIS and someone modifies one of the files users of the other files do not see the changes The underlying shared disk storage that backs SIS links is maintained by the system and is only deleted if all the SIS links pointing to it are deleted SIS...

Страница 38: ...t Disk and Volume Management Single Instance Storage Indexing Service MSNFS under Share folder Cluster Management under Utilities The Share Folder Management page provides a portal to Shared Folders consisting of Shares Sessions Open Files File services management Information about the storage server in a SAN environment is provided in the HP ProLiant Storage Server SAN Connection and Management d...

Страница 39: ...ystem Recovery DVD Do not tamper with the DON T ERASE or local C volume These are reserved volumes and must be maintained as they exist The fault tolerance level depends on the amount of disks selected when the array was created A minimum of two disks is required for RAID 0 1 configuration three disks for a RAID 5 configuration and four disks for a RAID 6 ADG configuration Create logical disks fro...

Страница 40: ...y Configuration Utility on the left side of the window The ACU opens and identifies the controllers that are connected to the system Some ACU guidelines to consider Do not modify the first two logical drives of the storage server they are configured for the storage server operating system Spanning more than 14 disks with a RAID 5 volume is not recommended Designate spares for RAID sets to provide ...

Страница 41: ...disk can be extended unless the disk is changed to dynamic Basic disks can be converted to dynamic but cannot be converted back to basic without deleting all data on the disk Basic disks can contain up to four primary partitions or three primary partitions and one extended partition Format drives with a 16 K allocation size for best support of shadow copies performance and defragmentation NTFS for...

Страница 42: ... than 50 MB on the volume If the user stores more than 45 MB on the volume the disk quota system logs a system event In addition it is possible to specify that users can exceed their quota limit Enabling quotas and not limiting disk space use is useful to still allow users access to a volume but track disk space use on a per user basis It is also possible to specify whether or not to log an event ...

Страница 43: ...administrator may have gained this new storage space by either expansion or by deleting another logical drive on the same array Unlike drive expansion the operating system must be aware of changes to the logical drive size You extend a volume to Increase raw data storage Improve performance by increasing the number of spindles in a logical drive volume Change fault tolerance RAID configurations Fo...

Страница 44: ... for creating point in time snapshots shadow copies of volumes Shadow Copy supports 64 shadow copies per volume A shadow copy contains previous versions of the files or folders contained on a volume at a specific point in time While the shadow copy mechanism is managed at the server previous versions of files and folders are only available over the network from clients and are seen on a per folder...

Страница 45: ...ies are taken for an entire volume users must use shared folders to access shadow copies Administrators on the local server must also specify the servername sharename path to access shadow copies If administrators or end users want to access a previous version of a file that does not reside in a shared folder the administrator must first share the folder NOTE Shadow copies are available only on NT...

Страница 46: ...ace for shadow copies can be allocated on either the same volume as the source files or a different volume There is a trade off between ease of use and maintenance versus performance and reliability that the system administrator must consider By keeping the shadow copy on the same volume there is a potential gain in ease of setup and maintenance however there may be a reduction in performance and ...

Страница 47: ...hadow copies are enabled on it users cannot access the shadow copies if they traverse from the host volume where the mount point is stored to the mounted drive For example assume there is a folder F data users and the Users folder is a mount point for G If shadow copies are enabled on both F and G F data is shared as server1 data and G data users is shared as server1 users In this example users ca...

Страница 48: ...me volume as the original volume See Figure 8 The cache file is located in a hidden protected directory titled System Volume Information off of the root of each volume for which shadow copy is enabled F cache file G cache file H cache file Figure 8 Shadow copies stored on a source volume The cache file location can be altered to reside on a dedicated volume separate from the volumes containing fil...

Страница 49: ... online help for instructions on altering the cache file location CAUTION If the data on the separate volume L is lost the shadow copies cannot be recovered Enabling and creating shadow copies Enabling shadow copies on a volume automatically results in several actions Creates a shadow copy of the selected volume Sets the maximum storage space for the shadow copies Schedules shadow copies to be mad...

Страница 50: ...ng a shadow copy schedule that action has no effect on existing shadow copies Viewing shadow copy properties The Shadow Copy Properties page lists the number of copies the date and time the most recent shadow copy was made and the maximum size setting NOTE For volumes where shadow copies do not exist currently it is possible to change the location of the cache file Managing the cache files on a se...

Страница 51: ...n the alternate volume Disabling shadow copies When shadow copies are disabled on a volume all existing shadow copies on the volume are deleted as well as the schedule for making new shadow copies CAUTION When the Shadow Copies Service is disabled all shadow copies on the selected volumes are deleted Once deleted shadow copies cannot be restored Managing shadow copies from the storage server deskt...

Страница 52: ... does not support retrieval of shadow copies of local folders NOTE Shadow Copies for Shared Folders clients are not available for HTTP FTP AppleTalk or NetWare shares Consequently users of these protocols cannot use Shadow Copies for Shared Folders to independently retrieve previous versions of their files However administrators can take advantage of Shadow Copies for Shared Folders to restore fil...

Страница 53: ...y are available Viewing the properties of the file or folder presents users with the folder or file history a list of read only point in time copies of the file or folder contents that users can then open and explore like any other file or folder Users can view files in the folder history copy files from the folder history and so on NFS shadow copies UNIX users can independently access previous ve...

Страница 54: ...There are three common situations that may require recovery of files or folders Accidental file deletion the most common situation Accidental file replacement which may occur if a user selects Save instead of Save As File corruption It is possible to recover from all of these scenarios by accessing shadow copies There are separate steps for accessing a file compared to accessing a folder Recoverin...

Страница 55: ...ersion click Restore Recovering a folder To recover a folder 1 Position the cursor so that it is over a blank space in the folder to be recovered If the cursor hovers over a file that file is selected 2 Right click select Properties from the bottom of the menu and then click the Previous Versions tab 3 Click either Copy or Restore Clicking Restore enables the user to recover everything in that fol...

Страница 56: ...opies from the production server onto a backup server where they can then be backed up to tape Like the other two alternatives this option removes backup traffic from the production server While some backup applications might be designed with the hardware provider software that enables transport others are not The administrator should determine whether or not this functionality is included in the ...

Страница 57: ...y access allowed Folders can be managed using the HP Storage Server Management Console Tasks include Accessing a specific volume or folder Creating a new folder Deleting a folder Modifying folder properties Creating a new share for a volume or folder Managing shares for a volume or folder Managing file level permissions Security at the file level is managed using Windows Explorer File level securi...

Страница 58: ... desired user or group and then click Remove The center section of the Security tab lists permission levels When new users or groups are added to the permissions list select the appropriate boxes to configure the common file access levels 3 To modify ownership of files or to modify individual file access level permissions click Advanced Figure 14 illustrates the properties available on the Advance...

Страница 59: ... with entries shown here that apply to child objects This allows all child folders and files to inherit the current folder permissions by default Modify specific permissions assigned to a particular user or group Select the desired user or group and then click Edit 4 Enable or disable permissions by selecting the Allow box to enable permission or the Deny box to disable permission If neither box i...

Страница 60: ...anced Security Settings is the Auditing tab Auditing allows you to set rules for the auditing of access or attempted access to files or folders Users or groups can be added deleted viewed or modified through the Advanced Security Settings Auditing tab 60 File server management ...

Страница 61: ... 5 Click Add to display the Select User or Group dialog box Figure 17 Select User or Group dialog box NOTE Click Advanced to search for users or groups 6 Select the user or group 7 Click OK The Auditing Entry dialog box is displayed HP ProLiant Storage Server 61 ...

Страница 62: ...information Use the local Computer Policy Editor to configure the audit policy on the storage server The Owner tab allows taking ownership of files Typically administrators use this area to take ownership of files when the file ACL is incomplete or corrupt By taking ownership you gain access to the files and then manually apply the appropriate security configurations 62 File server management ...

Страница 63: ...on clustered deployment As previously mentioned the file sharing security model of the storage server is based on the NTFS file level security model Share security seamlessly integrates with file security In addition to discussing share management this section discusses share security Share considerations Planning the content size and distribution of shares on the storage server can improve perfor...

Страница 64: ...FS supply a user and group context for all connections over the network NFS supplies a machine based context When new files are created by those users or machines the appropriate ACLs are applied Configuration tools provide the ability to share permissions out to clients These shared permissions are propagated into a file system ACL and when new files are created over the network the user creating...

Страница 65: ...the Quota Management node of the File Server Resource Manager snap in you can perform the following tasks Create quotas to limit the space allowed for a volume or folder and generate notifications when the quota limits are approached or exceeded Generate auto quotas that apply to all existing folders in a volume or folder as well as to any new subfolders created in the future Define quota template...

Страница 66: ...e guide can be viewed or downloaded from Microsoft at http www microsoft com technet itsolutions smbiz mits br mit_br mspx HP StorageWorks Library and Tape Tools HP StorageWorks Library and Tape Tools L TT provides functionality for firmware downloads verification of device operation maintenance procedures failure analysis corrective service actions and some utility functions It also provides seam...

Страница 67: ...ss2003 default mspx Performance Tuning Guidelines for Windows Server 2003 http www microsoft com windowsserver2003 evaluation performance tuning mspx Windows SharePoint Services http www microsoft com windowsserver2003 technologies sharepoint default mspx HP ProLiant Storage Server 67 ...

Страница 68: ...68 File server management ...

Страница 69: ...e process of installing network printers including configuration settings on the print server INPW identifies HP Jetdirect network print devices and allows the user to select the printer to install on the print server HP Download Manager for Jetdirect Printer Devices The inclusion of the HP Download Manager DLM for Jetdirect Printer Devices on the factory image is new DLM is used to upgrade HP Jet...

Страница 70: ...ct Off not recommended and click OK HP Web Jetadmin installation HP Web Jetadmin is used to manage a fleet of HP and non HP network printers and other peripherals using a web browser Although not preinstalled the Web Jetadmin software is located in the C hpnas Components WebJetadmin folder and can be installed by running the WJA exe setup program Follow the installation wizard and supply a passwor...

Страница 71: ...ict access to printer based domain user accounts Publish shared printers to Active Directory to aid in search for the resource 7 Deploy printers using group policy Print management can be used with Group Policy to automatically add printer connections to a server s Printers and Faxes folder For more information see the Microsoft article at http technet2 microsoft com WindowsServer en Library ab8d7...

Страница 72: ...etwork printers The utility is located on the storage server in the C hpnas Components Download Manager for Jetdirect folder A connection to the Internet is required or the utility can be pointed to a local location where the firmware images are stored For more information on upgrading HP Jetdirect print server firmware see http h20000 www2 hp com bizsupport TechSupport Document jsp objectID bpj06...

Страница 73: ...r Properties and then click the Advanced tab In the Spool folder window enter the path and the name of the new default spool folder for the print server and then click Apply or OK Stop and restart the spooler service or restart the print server Troubleshooting The online help or Help and Support Center feature should be used to troubleshoot general and common print related problems Printing help c...

Страница 74: ...74 Print services ...

Страница 75: ... supports UNIX special devices mknod Enhanced UNIX support Microsoft Services for NFS now supports the following versions of UNIX Hewlett Packard HP UX version 11i IBM AIX version 5L 5 2 Red Hat Linux version 9 Sun Microsystems Solaris version 9 The following features that were previously available in Services for UNIX 3 5 are not included in MSNFS Gateway for NFS Server for PCNFS All PCNFS compon...

Страница 76: ...ministration chapter for more information This chapter is not in manuals for those models that cannot use clusters MSNFS components MSNFS comprises the following three main components Username Mapping Server Username Mapping Server maps user names between Windows and UNIX user accounts In a heterogeneous network users have separate Windows and UNIX security accounts Users must provide a different ...

Страница 77: ...ient computer the mounted files are indistinguishable from local files UNIX computers follow advisory locking for all lock requests This means that the operating system does not enforce lock semantics on a file and applications that check for the existence of locks can use these locks effectively However Server for NFS implements mandatory locks even for those locking requests that are received th...

Страница 78: ...he authentication software is not installed on all domain controllers that have user name mappings including primary domain controllers backup domain controllers and Active Directory domains then domain user name mappings will not work correctly You need to install the version of NFS Authentication included with Services for UNIX 3 5 You can download Services for UNIX 3 5 at no charge from http go...

Страница 79: ...en Active Directory Domains and Trusts 2 In the console tree right click the domain for which you want to raise functionality and then click Raise Domain Functional Level 3 In Select an available domain functional level click Windows Server 2003 4 Click Raise Server for NFS administration The Server for NFS administration online help contains information for the following topics Understanding the ...

Страница 80: ...he storage server Conditions to allow or deny access include If the maphosts file is present but not empty then only those computers allowed access by entries in the file can access User Name mapping If the maphosts file is present but empty the default no computers except the computer running User Name Mapping itself can access User Name Mapping If the maphosts file is not present no computers in...

Страница 81: ...FS Sharing 5 Select the Allow Anonymous Access checkbox 6 Change from the default of 2 2 if desired 7 Click Apply 8 Click OK Best practices for running Server for NFS Provide user level security Secure files Secure new drives Allow users to disconnect before stopping the Server for NFS service Use naming conventions to identify shares with EUC encoding Protect configuration files For further detai...

Страница 82: ...to log on to UNIX and Windows systems separately NOTE Most of the functionality of User Name Mapping has been replaced by Active Directory Lookup Active Directory Lookup enables Client for NFS and Server for NFS to obtain user identifier UID and group identifier GID information directly from Active Directory For information about storing UNIX user data in Active Directory see documentation for Ide...

Страница 83: ...ices for Network File System Optimizing Server for NFS performance The following sources provide useful information on how to optimize performance for Microsoft Services for NFS The MSNFS online help covers the following topic areas Adding performance counters Monitoring and tuning performance Changing the directory cache memory setting For further details see the online help for Microsoft Service...

Страница 84: ... Windows 95 Windows 98 and Windows Millennium Edition clients because all these clients create SMB connections However the non Windows operating systems maintain their own driver model so these clients do not automatically get the driver during Point and Print they must install the driver locally Like the Windows 95 Windows 98 and Windows Millennium clients these non Windows clients do not receive...

Страница 85: ...th FPNW on both nodes of a cluster the shares do not fail over because the protocol is not cluster aware NOTE IPX SPX protocol is required on the Novell servers Installing Services for NetWare The installation of FPNW on the storage server allows for a smooth integration with existing Novell servers FPNW allows a Windows Storage Server 2003 based server to emulate a NetWare file and print server t...

Страница 86: ...using Active Directory Users and Computers Perform secured log ons Support packet burst and Large Internet Packet LIP Support NetWare locking and synchronization primitives that are used by some NetWare specific applications Support long file names compatible with OS 2 long file name LFN support File and Print Services for NetWare does not support the following NetWare groups and functions Workgro...

Страница 87: ...al home directories If the directory specified does not already exist it must first be created 5 Click Users to See connected users disconnect users send broadcast messages to all users connected to the server and to send a message to a specific user 6 Click Volumes to See users connected to specific volume and to disconnect users from a specific volume 7 Click Files to View open files and close o...

Страница 88: ...on and Password 4 Click Create 5 Repeat these steps until all NetWare users have been entered Enabling local NetWare user accounts 1 In the Users folder MC Core Operating System Local Users and Groups right click an NCP client listed in the right pane of the screen and then click Properties 2 Click the NetWare Services tab 88 Other network file and print services ...

Страница 89: ...ired if the storage server was added as a bindery object into NDS Managing NCP volumes shares NCP file shares are created the same way as other file shares however there are some unique settings NCP shares can be created and managed using Server Manager NOTE NCP shares can be created only after FPNW is installed See the previous section Installing Services for Netware for instructions on installin...

Страница 90: ...alog boxes to the client as a NetWare based server uses to process a print job from a client A user can display and search for printers on the print server just like in a NetWare environment Installing Print Services for NetWare See the previous section Installing Services for Netware for information on installing Print Services for NetWare Point and Print from Novell to Windows Server 2003 Point ...

Страница 91: ...alk Protocol and then click OK Installing File Services for Macintosh To install File Services for Macintosh perform the following steps 1 Access the desktop on the storage server 2 Open Add or Remove Programs from the Control Panel 3 Click Add or Remove Windows Components 4 Double click Other Network File and Print Services 5 Select File Services for Macintosh and then click OK 6 Click Next 7 Cli...

Страница 92: ...003 Point and Print behavior from Macintosh clients to Windows Server 2003 or Windows Storage Server 2003 is similar to the behavior for Windows 95 Windows 98 and Windows Millennium Edition clients because all these clients create SMB connections However the non Windows operating systems maintain their own driver model so these clients do not automatically get the driver during Point and Print the...

Страница 93: ...uld be thoroughly tested before releasing the storage server to a production environment Windows Server Remote Administration Applet Remote administration from non Microsoft computers uses the Windows Server Remote Administration Applet and is accessed from a browser The browser on the client computer can be any of the following Firefox version 1 0 6 or later Mozilla version 1 7 11 or later Use of...

Страница 94: ...the time required to create new disks and the down time typically required to install new disks Snapshots To facilitate backup and recovery operations you can schedule and create snapshots of iSCSI virtual disks A snapshot is a point in time read only copy of an iSCSI virtual disk Snapshots are typically used as interim copies of data that has been modified since the most recent backup Snapshots o...

Страница 95: ...ervice A Microsoft iSCSI Software Target VSS Hardware Provider is required to create transportable snapshots of iSCSI virtual disks and create application consistent snapshots from iSCSI initiators You install this hardware provider on the iSCSI initiator server and the server that is to perform backups The backup software you use must support transporting snapshots Cluster support In a cluster wi...

Страница 96: ...96 Enterprise storage servers ...

Страница 97: ...k allows communication amongst themselves in order to track the state of each cluster node Each node sends out periodic messages to the other nodes these messages are called heartbeats If a node stops sending heartbeats the cluster service fails over any resources that the node owns to another node For example if the node that owns the Quorum disk is shut down for any reason its heartbeat stops Th...

Страница 98: ...er resources Cluster resources have three defining characteristics They can be brought online and taken offline They can be managed in a cluster They can be owned by only one node at a time Examples of cluster resources are IP addresses network names physical disk resources and file shares Resources represent individual system components These resources are organized into groups and managed as a g...

Страница 99: ... are brought online in accordance with the resource dependency structure The system failover policy defines how the cluster detects and responds to the failure of individual resources in the group After a failover occurs and the cluster is brought back to its original state failback can occur automatically based on the policy After a previously failed node comes online the cluster service can fail...

Страница 100: ...c Disk E Basic Disk F Basic Disk G Physical Disks 1 4 Physical Disks 9 12 Physical Disks 13 16 Physical Disks 20 23 1 4 2 3 5 Figure 25 Cluster concepts diagram Sequence of events for cluster resources The sequence of events in the diagram includes 1 Physical disks are combined into RAID arrays and LUNs 2 LUNS are designated as basic disks formatted and assigned a drive letter via Disk Manager 3 P...

Страница 101: ...are attempting to come online prior to the physical disk resource being available resulting in a failed file share Groups should have a Network Name resource and an IP Address resource These resources are used by the network to give each group a virtual name Without this virtual reference to the group the only way to address a share that is created as a clustered resource is by node name Physical ...

Страница 102: ...d IP address Node A s name and IP address Node B s name and IP address At least one virtual server name and IP address for virtual server A Cluster Interconnect static IP addresses for Node A and Node B In multi node deployments additional network addresses are required For each additional node three static IP addresses are required Virtual names and addresses are the only identification used by c...

Страница 103: ...s section provides the steps necessary to cluster HP ProLiant Storage Servers Before beginning installation Confirm that the following specifications have been met before proceeding The procedures in the HP ProLiant Storage Server SAN Connection and Management white paper located on the HP web site at http h20000 www2 hp com bc docs support SupportManual c00663737 c00663737 pdf must be completed a...

Страница 104: ...le in the clustering environment To uninstall Microsoft NFS 1 From the storage server desktop select Start Settings Control Panel Add or Remove Programs The Add or Remove Programs window is displayed 2 On the left side of the window select Add Remove Windows Components The Windows Components Wizard appears 3 Select Other Network File and Print Services and click the Details button The Other Networ...

Страница 105: ...he shared storage devices at the same time until Cluster service is installed on at least one node and that node is online This can be accomplished through selective storage presentation SAN zoning or having only one node online at all times All software components listed in the HP ProLiant Storage Server SAN Connection and Management white paper located on the HP web site at http h20000 www2 hp c...

Страница 106: ...s are best practices provided by Microsoft and should be configured on the private network adapter On the General tab of the private network adapter ensure that only TCP IP is selected Ensure that the Register this connection s address in DNS is not selected in the DNS tab under advanced settings for Internet Protocol TCP IP Properties In all cases set static IP addresses for the private network c...

Страница 107: ...uorum disk be 500 MB HP recommends assigning the drive letter Q for the Quorum disk It is also helpful to label the volume Quorum NOTE It is possible to change the Quorum disk by clicking the Quorum button This displays a list of available disks that can be used for the Quorum disk Select the appropriate disk and then click OK to continue Configuring shared disks Use the Windows Disk Management ut...

Страница 108: ...ed disk must be created with a NTFS partition at least 50 MB in size Use of DHCP addresses for network connections All Network adapters must be configured with static IP addresses in a cluster configuration File Services for Macintosh and Service for NetWare are not supported in a cluster configuration Dynamic Disks are not supported in a cluster configuration Errors appear on a network adapter th...

Страница 109: ...clude all file share resources under one group Clients access all of the resources owned by one node through a virtual server name In node based cluster groups each group has its own network name and IP address The administrator decides on which node to place each physical disk resource This configuration provides a very coarse level of granularity All resources within a group must remain on the s...

Страница 110: ...rtual servers and physical disk resources from which the file share was created Permissions and access rights on share resources File Share and NFS Share permissions must be managed using the Cluster Administrator tool versus the individual shares on the file system themselves via Windows Explorer Administering them through the Cluster Administrator tool allows the permissions to migrate from one ...

Страница 111: ...e information in memory Specifically the Macintosh volume index is located in paged pool memory Using SFM in clustered mode is not supported and may result in data loss similar in nature to a downed server should the resource it is based on fails over to the opposing node Adding new storage to a cluster Present the new storage to one node in the cluster This can be accomplished through selective s...

Страница 112: ...le Shadow Copies for shared folders in a cluster Extend a LUN in a cluster To extend a LUN on a storage array in a cluster review the requirements and procedures from the storage array hardware provider for expanding or extending storage For additional information associated with extending a LUN in a cluster see the following Microsoft Knowledge Base articles How to extend the partition of a clust...

Страница 113: ...cated to this purpose for ease of management For each printer spooler a physical resource is required to instantiate the print spooler resource In some cases dedicated physical resources are not available and hence sharing of the physical resource among other members of the group is acceptable remembering that all members of a group are managed as a unit Hence the group will failover and failback ...

Страница 114: ...se operating environments differ the administrator must indicate whether the system will automatically fail the resources organized by resource groups back to their original node or will leave the resources failed over waiting for the resources to be moved back manually NOTE If the storage server is not set to automatically fail back the resources to their designated owner the resources must be mo...

Страница 115: ...luster nodes follow the proper shutdown procedure as previously illustrated See Shutting down one cluster node Only one cluster node should be shut down at a time Powering up the cluster The power up process for the storage server cluster is more complex than it is for a single node because extra care must be taken with the storage subsystem The sequence of the power up steps is critical Improper ...

Страница 116: ...stered print server http support microsoft com default aspx scid kb en us 278455 How to Set up a print spooler on Microsoft Cluster Server http support microsoft com kb 197046 How to Troubleshoot printing issues on a Windows Server 2003 Cluster http support microsoft com default aspx scid kb en us 302539 Creating and configuring a highly available print server under Microsoft Windows Server 2003 u...

Страница 117: ...rver series model then the Manuals guides supplements addendums etc link For example instead of using ML310 storage server enter ML310 server for the product to search then select the HP ProLiant ML310 Server series link then the Manuals guides supplements addendums etc link to locate the guide HP ProLiant Servers Troubleshooting Guide The guide provides common procedures and solutions for many le...

Страница 118: ...ogram Lets an HP support specialist diagnose and access whether a replacement part is required to address a system problem The specialist also determines whether you can replace the part Provides replacement parts that are express shipped Most in stock parts are shipped the same day you contact HP You may be required to send the defective part back to HP unless otherwise instructed Is available fo...

Страница 119: ...m using the Microsoft Upgrade program for license validation Reinstall the operating system because of a failure that has permanently disabled it The COA label location varies by server model On rack mounted server models the COA label is located either on the front section of the right panel or on the right front corner of the top panel On tower models the COA label is located toward the rear of ...

Страница 120: ...120 Troubleshooting servicing and maintenance ...

Страница 121: ...s with a DON T ERASE partition The DON T ERASE logical disk supports the restoration process only and does not host a secondary operating system Be sure to back up your user data and then use the Recovery and Installation DVD to restore the server to the factory state Managing disks after a restoration After a system has been restored drive letters may be assigned to the wrong volume Windows Stora...

Страница 122: ...122 System recovery ...

Страница 123: ...illustrations of the storage server hardware components ML310 G4 hardware components The following figures show components controls and indicators located on the front and rear panels of the ML310 G4 storage server HP ProLiant Storage Server 123 ...

Страница 124: ... System has no AC power 5 Hard drive activity LED Green Hard drives are properly connected and functioning Off No hard drive activity 6 NIC link activity LED Green Linked to network Flashing green Linked with activity on the network Off No network connection 7 Internal system health LED Green Normal system on Amber System health is degraded Red System health is critical Off Normal system off 8 Har...

Страница 125: ...NOTE Connecting the power cord illuminates the LEDs on the front of the bezel the Systems Insight Display LED and the LEDs on the NIC connector rear panel The iLO 2 NIC LED rear panel illuminates if the iLO 2 port is connected Connecting the power cord also restores the storage server to whatever previous powered state it was last in This could result in the server powering up the fans operating a...

Страница 126: ...DL320s hardware components The following figures show components controls and indicators located on the front and rear panels of the DL320s storage server 126 Server components ...

Страница 127: ...work exists If power is off view the LEDs on the RJ 45 connector for status by referring to the rear panel LEDs 4 NIC 2 link activity LED Green Network link exists Flashing green Network link and activity exist Off No link to network exists If power is off view the LEDs on the RJ 45 connector for status by referring to the rear panel LEDs 5 Power On Standby button and system power LED Green System...

Страница 128: ...tion but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Flashing regularly 1 Hz Off Do not remove the drive Removing a drive may terminate the current operation and cause data loss The drive is rebuilding or it is part of an array that is undergoing capacity expansion or stripe migr...

Страница 129: ...5 Mouse connector 6 Keyboard connector 7 Video connector 8 10 100 1000 NIC 2 connector 9 PCI Express expansion slot 1 low profile half length 10 10 100 1000 NIC 1 connector 11 iLO 2 connector 12 UID button LED 13 DVD RW drive DL585 G2 hardware components The following figures show components controls and indicators located on the front and rear panels of the DL585 G2 storage server HP ProLiant Sto...

Страница 130: ... A 9 Video connector N A 10 USB connectors two N A 11 Media drive blank or optional media drive N A 12 DVD drive N A 13 UID switch and LED Blue Activated Flashing blue Server managed remotely Off Deactivated 14 Internal system health LED Green Normal system on Flashing amber System health degraded Flashing red System health critical Off Normal system off 15 External system health LED Green Normal ...

Страница 131: ...by mode Green System has AC power and is turned on Off System has no AC power 19 Processor memory module N A 1 2 13 12 11 10 9 8 7 6 5 3 4 17 16 15 14 Figure 31 DL585 G2 rear panel Table 18 DL585 G2 rear panel components Item Description Status 1 Redundant hot plug power supply optional N A 2 PCI Express and PCI X non hot plug expansion slots N A 3 Hot plug power supply primary N A 4 T 15 Torx scr...

Страница 132: ...ff No AC power to any power supply Fail LED flashing amber Power LED off Power supply failure over current Fail LED amber Power LED off No AC power to this power supply Fail LED off Power LED flashing green AC power present standby mode Fail LED off Power LED green Normal 16 Activity LED Green or flashing green network activity Off No network activity 17 Link LED Green Linked to network Off Not li...

Страница 133: ... Configuration click either the Automatically detect settings or Use automatic configuration script check box Figure 32 Automatic configuration settings 3 Click OK to close the LAN Settings dialog box 4 Click OK again to close the Internet Options dialog box To configure Internet Explorer to use a proxy server 1 On the Tools menu in Internet Explorer click Internet Options click the Connections ta...

Страница 134: ... you do not want the proxy server computer to be used when you connect to a computer on the local network 6 Click OK to close the LAN Settings dialog box 7 Click OK again to close the Internet Options dialog box 134 Configuring storage server for Web access optional ...

Страница 135: ...io frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Class B equipment This equipment has been tested and found to comply with the lim...

Страница 136: ...ive and or fiber optic transceiver Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825 1 The product does not emit hazardous laser radiation WARNING Use of controls or adjustments or performance of procedures other than those specified herein or in the installation guide of the laser product may result in haza...

Страница 137: ...e matériel brouilleur du Canada European Union notice Products bearing the CE marking comply with the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community and if this product has telecommunication functionality the R TTE Directive 1999 5 EC Compliance with these directives implies conformity to the following European Norms in parenthes...

Страница 138: ...risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal please use the public coll...

Страница 139: ... items placed upon or against them Pay particular attention to the plug electrical outlet and the point where the cords exit from the product Japanese power cord notice Electrostatic discharge To prevent damage to the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage syste...

Страница 140: ...se af affald fra husstande i den Europæiske Union Hvis produktet eller dets emballage er forsynet med dette symbol angiver det at produktet ikke må bortskaffes med andet almindeligt husholdningsaffald I stedet er det dit ansvar at bortskaffe kasseret udstyr ved at aflevere det på den kommunale genbrugsstation der forestår genvinding af kasseret elektrisk og elektronisk udstyr Den centrale modtagel...

Страница 141: ...ing keskkonda Lisateabe saamiseks selle kohta kuhu oma seadmete jäätmed ringlussevõtmiseks viia võtke palun ühendust oma kohaliku linnakantselei majapidamisjäätmete kõrvaldamise teenistuse või kauplusega kust Te toote ostsite Finnish notice Laitteiden hävittäminen kotitalouksissa Euroopan unionin alueella Jos tuotteessa tai sen pakkauksessa on tämä merkki tuotetta ei saa hävittää kotitalousjätteid...

Страница 142: ... και θα διασφαλίσει ότι η ανακύκλωση γίνεται με τρόπο που προστατεύει την ανθρώπινη υγεία και το περιβάλλον Για περισσότερες πληροφορίες σχετικά με το πού μπορείτε να παραδώσετε τον άχρηστο εξοπλισμό σας για ανακύκλωση επικοινωνήστε με το αρμόδιο τοπικό γραφείο την τοπική υπηρεσία διάθεσης οικιακών απορριμμάτων ή το κατάστημα όπου αγοράσατε το προϊόν Hungarian notice Készülékek magánháztartásban t...

Страница 143: ...komis negalima Šalintinas įrangos atliekas privalote pristatyti į specialią surinkimo vietą elektros ir elektroninės įrangos atliekoms perdirbti Atskirai surenkamos ir perdirbamos šalintinos įrangos atliekos padės saugoti gamtinius išteklius ir užtikrinti kad jos bus perdirbtos tokiu būdu kuris nekenkia žmonių sveikatai ir aplinkai Jeigu norite sužinoti daugiau apie tai kur galima pristatyti perdi...

Страница 144: ...opreme Ločeno zbiranje in recikliranje odslužene opreme prispeva k ohranjanju naravnih virov in zagotavlja recikliranje te opreme na zdravju in okolju neškodljiv način Za podrobnejše informacije o tem kam lahko odpeljete odsluženo opremo na recikliranje se obrnite na pristojni organ komunalno službo ali trgovino kjer ste izdelek kupili Spanish notice Eliminación de residuos de equipos eléctricos y...

Страница 145: ...gör att avfallet återvinns på ett sätt som skyddar människors hälsa och miljön Kontakta ditt lokala kommunkontor din närmsta återvinningsstation för hushållsavfall eller affären där du köpte produkten för att få mer information om var du kan lämna ditt avfall för återvinning HP ProLiant Storage Server 145 ...

Страница 146: ...146 Regulatory compliance and safety ...

Страница 147: ... groups node based 109 installation 105 installation checklist 105 load balancing 109 managing access rights 110 managing file share permissions 110 network requirements 105 nodes powering down 115 powering up 115 restarting 114 overview 97 97 preparing for installation 103 printer spooler 113 protocols non cluster aware 111 resources 109 resources defined 98 setting up user account 107 clustered ...

Страница 148: ...ervices 13 help obtaining 11 host configuration protocols DHCP and non DHCP 25 HP Array Configuration Utility 39 authorized reseller 13 hardware support services 13 Storage Manager 40 Storage Server Management Console 38 65 77 108 storage web site 13 Subscriber s choice web site 13 technical support 12 Web Jetadmin 70 HP Storage Server Management console iLO 2 method 24 direct attach method 19 rem...

Страница 149: ... for UNIX 83 printer backup 72 printer spooler creating in a cluster 113 private network adapter configuring 106 protocols non cluster aware 111 planning 103 public network adapter configuring 106 Q Quorum disk defined 99 recommendations 107 quota management 65 R RAID data striping 31 LUNs in volumes 33 summary of methods 32 Rapid Setup Wizard 26 regulatory compliance 135 related documentation 11 ...

Страница 150: ...elements 29 overview 29 process 30 Storage Manager for SANs 37 storage reports 65 storage adding to a cluster 111 Subscriber s choice HP 13 symbols in text 12 system updates 118 T technical support HP 12 Telnet Server 23 enabling 23 sessions information 23 text symbols 12 troubleshooting 117 U UNIX print services 83 user account setting up 107 user mode drivers 72 users adding to permission list 5...

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