Diskless (No-Flash) Unit Troubleshooting
This section is only for those units that do not have ATA Flash capability. Because there is no ATA Flash
in this model the boot priority sequence is:
ł
USB device
ł
PXE
1.
When the unit boots, the monitor should display the following information:
Table B-6
Diskless Unit Troubleshooting
Item
Information
Action
MAC Address
NIC portion of the system board is
OK
If no MAC Address, the system board is at fault. Contact
the Call Center for service.
GUID
General system board information
If no GUID information, the system board is at fault and
should be replaced.
Client ID
Information from server
If no Client ID information there is no network
connection. This may be caused by a bad cable, the
server is down, or a bad system board. Contact the Call
Center for service for the bad system board.
MASK
Information from server
If no MASK information there is no network connection.
This may be caused by a bad cable, the server is down,
or a bad system board. Contact the Call Center for
service for the bad system board.
DHCP IP
Information from server
If no DHCP IP information there is no network
connection. This may be caused by a bad cable, the
server is down, or a bad system board. Contact the Call
Center for service for the bad system board.
If you are running in an Microsoft RIS PXE environment go to step 2.
If you are running in a Linux environment go to step 3.
2.
If you are running in a Microsoft RIS PXE environment press the
F12
key to activate the network
service boot as soon as the DHCP IP information appears on the screen.
If the unit does not boot to the network the server is not configured to PXE.
If you missed the F12 cue, the system will try to boot to the ATA flash that is not present. The
message on the screen will read:
ERROR: Non-system disk or disk error. Replace and
press any key when ready.
Pressing any key will restart the boot cycle.
3.
If you are running in a Linux environment an error message will appear on the screen if there is no
Client IP.
ERROR: Non-system disk or disk error. Replace and press any key when
ready.
52
Appendix B Diagnostics and Troubleshooting
Содержание Designjet T620 Series
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