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376220-001
Service Reference Guide, dc5100
163-Time & Date Not
Set
Invalid time or date in
configuration memory.
RTC (real-time clock)
battery may need to be
replaced.
Set the date and time under
Control
Panel
or in F10 Setup depending on
the operating system.
If the problem persists, replace the RTC
battery.
CMOS jumper may not
be properly installed.
Check for proper placement of the
CMOS jumper, if applicable.
164-Memory Size Error
Memory amount has
changed since the last
boot (memory added or
removed).
Press the
F1
key to save the memory
changes.
Memory configuration is
incorrect.
Run Computer Setup (F10 Setup).
Make sure memory module(s) (if any) are
installed properly.
If third party memory has been added,
test using HP-only memory.
Verify proper memory module type.
201-Memory Error
RAM failure.
Run Computer Setup (F10 Setup) or
Windows utilities.
Ensure memory and continuity modules
are installed correctly.
Verify proper memory module type.
Remove and replace memory module(s)
one at a time to isolate faulty module.
Replace the faulty memory module(s).
If error persists after replacing memory
modules, replace the system board.
213-Incompatible
memory Module in
memory Socket(s)
X,X, X
A memory module in
memory socket identified
in the error message is
missing critical SPD
information, or is
incompatible with the
chipset.
Verify proper memory module type.
Try another memory socket.
Replace memory with a module
conforming to the SPD standard.
214-DIMM
Configuration Warning
Populated DIMM
configuration is not
optimized.
Rearrange the DIMMS so that each
channel has the same amount of
memory.
219-ECC Memory
Module Detected ECC
Modules not supported
on this platform
Recently added memory
module(s) support ECC
memory error correction.
If additional memory was recently
added, remove it to see if the problem
remains.
Check product documentation for
memory support information.
POST Error Messages
Screen Message
Probable Cause
Recommended Action
