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Product description

This table provides detailed product information.

Table 1-1

Product components and their descriptions

Category

Description

Product Name

HP Pavilion 15 Laptop PC

Model numbers: 15-cw1000 - 15-cw1999

CTO model number: 15z-cw100

Processors

AMD® processors

AMD Ryzen™ 7 4700U (2.0 GHz [turbo up to 4.1 GHz], 8 cores, 3200 MHz/8 MB L3 cache, 25 W)

AMD Ryzen 5 4500U (2.375 GHz [turbo up to 4.0 GHz], 6 cores, 3200 MHz/8 MB L3 cache, 25 W)

AMD Ryzen 3 4300U (2.7 GHz [turbo up to 3.7 GHz], 4 cores, 3200 MHz/4 MB L3 cache, 15 W)

AMD Athlon™ Gold 3150U (2.4 GHz [turbo up to 3.3 GHz], 2 cores, 2400 MHz/4 MB L3 cache, 15 W)

Graphics

Internal graphics

AMD Radeon™ Graphics

Supports HD Decode, DX12, and HDMI

Supports FreeSync (internal and external)

Display

15.6 in (39.6 cm), WLED, narrow bezel

High-definition (HD) (1366 × 768), BrightView, SVA 45, eDP 1.2 without PSR, ultraslim, 250 nits

HD, BrightView, SVA 45, eDP 1.2 without PSR, 250 nits, flat, Touch-on Panel (TOP)

Full high-definition (FHD) (1920 × 1080), antiglare, UWVA, SVA 45, eDP 1.2 without PSR, slim, 220 nits

FHD, antiglare, SVA 45, eDP 1.2 without PSR, ultraslim, 250 nits

FHD, antiglare, UWVA 45, eDP 1.2 without PSR, slim, 250 nits

FHD, BrightView, UWVA 45, eDP, slim, 220 nits

FHD, BrightView, UWVA 45, eDP 1.2 without PSR, slim, 250 nits

FHD, BrightView, UWVA 45, slim, 250 nits, Touch-on Panel (TOP)

Memory

Two SODIMM slots, not customer accessible or upgradeable supporting up to 16 GB of RAM

DDR4-3200 dual-channel support

DDR4-2400 dual-channel support (DDR4-3200 bridge to DDR4-2666, DDR4-2666 downgrade to DDR-2400)

Supports the following configurations:

●

16 GB (8 × 2)

●

12 GB (8 + 4)

●

8 GB (8 × 1) or (4 × 2)

Содержание 15-cw1000

Страница 1: ...Maintenance and Service Guide SUMMARY This guide provides information about spare parts removal and replacement of parts security backing up and more ...

Страница 2: ...e liable for technical or editorial errors or omissions contained herein First Edition August 2020 Document Part Number M03967 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Not all features are available in all editions or versions of Windows Systems may require upgraded and or separately purchased hardware drive...

Страница 3: ...ct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the...

Страница 4: ...iv Safety warning notice ...

Страница 5: ...int reader 10 Special keys 11 Bottom 12 Labels 13 3 Illustrated parts catalog 15 Computer major components 15 Display assembly subcomponents 18 Cables 19 Miscellaneous parts 20 4 Removal and replacement procedures preliminary requirements 22 Tools required 22 Service considerations 22 Plastic parts 22 Cables and connectors 22 Drive handling 22 Workstation guidelines 23 Electrostatic discharge info...

Страница 6: ...lay assembly 44 Top cover with keyboard 51 6 Using Setup Utility BIOS 53 Starting Setup Utility BIOS 53 Updating Setup Utility BIOS 53 Determining the BIOS version 53 Preparing for a BIOS update 54 Downloading a BIOS update 54 Installing a BIOS update 54 7 Backing up restoring and recovering 56 Backing up information and creating recovery media 56 Using Windows tools for backing up 56 Using the HP...

Страница 7: ...zing Remote HP PC Hardware Diagnostics UEFI settings 59 9 Specifications 60 Computer specifications 60 39 6 cm 15 6 in display specifications 60 Solid state drive specifications 61 Solid state drive specifications SATA 3 62 10 Power cord set requirements 63 Requirements for all countries 63 Requirements for specific countries and regions 63 11 Recycling 65 Index 66 vii ...

Страница 8: ...viii ...

Страница 9: ...rts FreeSync internal and external Display 15 6 in 39 6 cm WLED narrow bezel High definition HD 1366 768 BrightView SVA 45 eDP 1 2 without PSR ultraslim 250 nits HD BrightView SVA 45 eDP 1 2 without PSR 250 nits flat Touch on Panel TOP Full high definition FHD 1920 1080 antiglare UWVA SVA 45 eDP 1 2 without PSR slim 220 nits FHD antiglare SVA 45 eDP 1 2 without PSR ultraslim 250 nits FHD antiglare...

Страница 10: ... antennas M 2 PCIe Realtek RTL8822CE 802 11ac 2 2 Wi Fi Bluetooth 5 MU MIMO supported Intel Wi Fi 6 AX200 Bluetooth 5 non vPro 802 11ax 2 2 MU MIMO supporting gigabit file transfer speeds Integrated wireless options with single antenna M 2 PCIe Realtek RTL8821CE 802 11ac 1 1 Wi Fi Bluetooth 4 2 MU MIMO supported Media card reader Supports microSD SDHC SDXC Push push insertion removal Ports Hot plu...

Страница 11: ...ted fingerprint reader Operating system Windows 10 Home 64 Windows 10 Home 64 Chinese Market CPPP Windows 10 Home 64 High end Chinese Market CPPP Windows 10 Home 64 Plus Windows 10 Home 64 Plus Single Language Windows 10 Home 64 Plus Single Language Africa Market Windows 10 Home 64 Plus Single Language APAC EM PPP Windows 10 Home 64 Plus Single Language India Market Windows 10 Home 64 Plus Single ...

Страница 12: ...ponents and their descriptions continued Category Description Windows 10 Home S 64 Windows 10 Home S 64 Plus Windows 10 Pro 64 FreeDOS 3 0 Serviceability End user replaceable parts AC adapter 4 Chapter 1 Product description ...

Страница 13: ...ct as a deterrent but it might not prevent the computer from being mishandled or stolen 2 USB SuperSpeed port Connects a USB device provides high speed data transfer and for select products charges small devices when the computer is on 3 AC adapter and battery light White The AC adapter is connected and the battery is fully charged Blinking white The AC adapter is disconnected and the battery has ...

Страница 14: ... memory cards that enable you to store manage share or access information To insert a card 1 Hold the card label side up with connectors facing the computer 2 Insert the card into the memory card reader and then press in on the card until it is firmly seated To remove a card Press in on the card and then remove it from the memory card reader 5 Audio out headphone Audio in microphone combo jack Con...

Страница 15: ... information The Safety Comfort Guide is available on the web at http www hp com ergo NOTE Refer to the illustration that most closely matches your computer Table 2 3 Display components and their descriptions Component Description 1 WLAN antennas Send and receive wireless signals to communicate with wireless local area networks WLANs 2 Internal microphones 2 Record sound 3 Camera Allows you to vid...

Страница 16: ...t the touchpad settings and components here Adjusting touchpad settings Use these steps to adjust touchpad settings and gestures 1 Type touchpad settings in the taskbar search box and then press enter 2 Choose a setting Turning on the touchpad Follow these steps to turn on the touchpad 1 Type touchpad settings in the taskbar search box and then press enter 2 Using an external mouse click the touch...

Страница 17: ...ne Textured area that allows you to perform additional gestures 3 Right control zone Textured area that allows you to perform additional gestures Lights Use the illustration and table to identify the lights on the computer Table 2 5 Lights and their descriptions Component Description 1 Caps lock light On Caps lock is on which switches the key input to all capital letters Keyboard area 9 ...

Страница 18: ...fingerprint reader Fingerprint readers which enable a fingerprint logon can be located on the touchpad on a side panel of the computer or on the top cover below the keyboard IMPORTANT To verify that your computer supports fingerprint reader sign in type Sign in options in the taskbar search box and follow the on screen instructions If Fingerprint reader is not listed as an option then your compute...

Страница 19: ...of unsaved information If the computer has stopped responding and shutdown procedures are ineffective press and hold the power button down for at least 10 seconds to turn off the computer To learn more about your power settings see your power options Right click the Power icon and then select Power Options 3 Fingerprint reader select products only Allows a fingerprint logon to Windows instead of a...

Страница 20: ...ess the button briefly to exit Hibernation IMPORTANT Pressing and holding down the power button results in the loss of unsaved information If the computer has stopped responding and shutdown procedures are ineffective press and hold the power button down for at least 10 seconds to turn off the computer To learn more about your power settings see your power options Right click the Power icon and th...

Страница 21: ...th the computer Labels can be in paper form or imprinted on the product IMPORTANT Check the following locations for the labels described in this section the bottom of the computer inside the battery bay under the service door on the back of the display or on the bottom of a tablet kickstand Service label Provides important information to identify your computer When contacting support you might be ...

Страница 22: ... Serial number Regulatory labels Provides regulatory information about the computer Wireless certification labels Provide information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use 14 Chapter 2 Getting to know your computer ...

Страница 23: ...TE HP continually improves and changes product parts For complete and current information about supported parts for your computer go to http partsurfer hp com select your country or region and then follow the on screen instructions NOTE Details about your computer including model serial number product key and length of warranty are on the service tag at the bottom of your computer Computer major c...

Страница 24: ...it M08920 xx1 Cloud blue no fingerprint reader not backlit M08921 xx1 Luminous gold fingerprint reader backlit M08922 xx1 Luminous gold fingerprint reader not backlit M08923 xx1 Luminous gold no fingerprint reader backlit M08924 xx1 Luminous gold no fingerprint reader not backlit M08925 xx1 Light teal fingerprint reader backlit M08926 xx1 Light teal fingerprint reader not backlit M08927 xx1 Light ...

Страница 25: ...50U processor M08865 xx1 9 Solid state drive 1 TB PCIe L85370 005 512 GB PCIe L85364 005 256 GB PCIe L85354 005 128 GB SATA 3 TLC L85346 005 10 Memory modules 8 GB DDR4 2666 937236 855 4 GB DDR4 2666 L10598 855 8 GB DDR4 3200 L46598 005 4 GB DDR4 3200 L83673 005 11 WLAN module Realtek RTL8821CE 802 11ac 1 1 Wi Fi Bluetooth 4 2 L17365 005 Intel Wi Fi 6 AX200 802 11ax 2 2 Wi Fi Bluetooth 5 non vPro ...

Страница 26: ...ponents To identify the display assembly subcomponents use this illustration and table Table 3 2 Display component descriptions and part numbers Item Component Spare part number 1 Display bezel Ceramic white M08905 001 Fog blue M11934 001 Forest teal M11935 001 Natural silver M11936 001 Warm gold M11937 001 2 Display panel includes display panel adhesive and display bezel adhesive 18 Chapter 3 Ill...

Страница 27: ...le antenna M13002 001 Dual antennas M08903 001 5 Hinges includes left and right display hinges includes display bezel adhesive M08904 001 6 Display panel cable includes display panel adhesive and display bezel adhesive For use with nontouch panels M08907 001 For use with touch screen panels M08906 001 7 Display back cover includes display bezel adhesive Ceramic white M08898 001 Fog blue M08899 001...

Страница 28: ...arts To identify the miscellaneous parts use this table Table 3 4 Miscellaneous part descriptions and part numbers Component Spare part number AC adapters 65 W HP Smart AC adapter non PFC EM RC 4 5 mm 913691 850 45 W HP Smart AC adapter non PFC RC 4 5 mm non slim 741727 001 Screw Kit M08909 001 HP USB to Gigabit RJ 45 adapter 829941 001 HP USB C to VGA adapter 831751 001 HP USB C to RJ 45 adapter ...

Страница 29: ... cords C5 1 0 m Argentina L19357 001 Australia L19358 001 Denmark L19360 001 Europe Austria Belgium Finland France Germany the Netherlands Norway and Sweden L19361 001 India L19363 001 Italy L19364 001 Japan L19365 001 North America L19367 001 People s Republic of China L19368 001 South Korea L19366 001 Switzerland L19370 001 Taiwan L19372 001 Thailand L19371 001 United Kingdom L19373 001 Miscella...

Страница 30: ...rts Using excessive force during disassembly and reassembly can damage plastic parts Cables and connectors Handle cables with extreme care to avoid damage IMPORTANT When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Apply only the tension required to unseat or seat the cables during rem...

Страница 31: ...ion with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screw drivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordin...

Страница 32: ...000 V 6 000 V 2 000 V Removing DIPs from vinyl tray Removing DIPs from polystyrene foam Removing bubble pack from PCB printed circuit board Packing PCBs in foam lined box 2 000 V 3 500 V 7 000 V 5 000 V 4 000 V 5 000 V 20 000 V 11 000 V 11 500 V 14 500 V 26 500 V 21 000 V Multiple electric components can be packaged together in plastic tubes trays or polystyrene foam NOTE As little as 700 V can de...

Страница 33: ...ing the work area To prevent static damage at the work area follow these precautions Cover the work surface with approved static dissipative material Provide a wrist strap connected to the work surface and properly grounded tools and equipment Use static dissipative mats foot straps or air ionizers to give added protection Handle electrostatic sensitive components parts and assemblies by the case ...

Страница 34: ...s and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive...

Страница 35: ...e replace or loosen as many as 50 screws when you service the parts described in this chapter Make special note of each screw size and location during removal and replacement Preparation for disassembly To remove and replace computer components use these procedures See Removal and replacement procedures preliminary requirements on page 22 for initial safety procedures 1 Turn off the computer If yo...

Страница 36: ...the bottom cover prepare the computer for disassembly Preparation for disassembly on page 27 Remove the bottom cover 1 Remove the two rubber feet 1 2 Remove the four Phillips M2 5 6 5 screws 2 from under the feet and the two Phillips M2 0 5 0 screws 3 along the bottom edge of the bottom cover 28 Chapter 5 Removal and replacement procedures for authorized service provider parts ...

Страница 37: ... cause a short inside the battery which can result in battery thermal runaway Do not handle or touch the battery enclosure with sharp objects such as tweezers or pliers which might puncture the battery Do not compress or squeeze the battery case with tools or heavy objects stacked on top of the case These actions can apply undue force on the battery Do not touch the connectors with any metallic su...

Страница 38: ...e the removal procedures WLAN module To remove the WLAN module use this procedure and illustration Table 5 3 WLAN module descriptions and part numbers Description Spare part number Realtek RTL8821CE 802 11ac 1 1 Wi Fi Bluetooth 4 2 L17365 005 Intel Wi Fi 6 AX200 802 11ax 2 2 Wi Fi Bluetooth 5 non vPro L35282 005 Realtek RTL8822CE 802 11ac 2 2 Wi Fi Bluetooth 5 L44796 005 IMPORTANT To prevent an un...

Страница 39: ...the plastic protector from the antenna or antennas 1 2 Carefully disconnect the antenna cable or cables from the module 2 3 Remove the Phillips M2 0 2 5 screw 3 and then remove the WLAN module 4 NOTE Models have either one or two WLAN antennas On models with two antennas the 1 white WLAN antenna cable connects to the WLAN module 1 Main terminal The 2 black WLAN antenna cable connects to the WLAN m...

Страница 40: ... part numbers Description Spare part number 1 TB PCIe L85370 005 512 GB PCIe L85364 005 256 GB PCIe L85354 005 128 GB SATA 3 TLC L85346 005 Before removing the solid state drive follow these steps 1 Prepare the computer for disassembly Preparation for disassembly on page 27 2 Remove the bottom cover Bottom cover on page 27 3 Remove the battery see Battery on page 29 Remove the solid state drive 1 ...

Страница 41: ...8 005 Memory module 4 GB DDR4 3200 L83673 005 Before removing the memory follow these steps 1 Prepare the computer for disassembly Preparation for disassembly on page 27 2 Remove the bottom cover Bottom cover on page 27 3 Remove the battery see Battery on page 29 If you are replacing a memory module remove the existing memory module Spread the two retention clips outward 1 until the memory module ...

Страница 42: ...the module with the tab in the slot 1 and then press the module into the slot at an angle until it is seated 2 2 Press down on the module until the side retention clips snap into place 3 USB board To remove the USB board use this procedure and illustration 34 Chapter 5 Removal and replacement procedures for authorized service provider parts ...

Страница 43: ... 3 Remove the battery see Battery on page 29 Remove the USB board 1 Disconnect the cable from the ZIF connector on the USB board 1 2 Remove the three Phillips M2 0 2 0 screws 2 that secure the board to the computer 3 Remove the board from the computer 3 Reverse this procedure to install the USB board Speakers To remove the speakers use this procedure and illustration Table 5 7 Speaker description ...

Страница 44: ...is procedure to install the speakers Fingerprint reader To remove the fingerprint reader use this procedure and illustration Table 5 8 Fingerprint reader description and part number Description Spare part number Fingerprint reader fog blue M08878 001 Fingerprint reader forest teal M08879 001 Fingerprint reader natural silver M08880 001 Fingerprint reader warm gold M08881 001 Fingerprint reader cab...

Страница 45: ...he fingerprint reader 3 4 Remove the fingerprint reader from the computer 4 Reverse this procedure to install the fingerprint reader Fan To remove the fan use this procedure and illustration Table 5 9 Fan description and part number Description Spare part number Fan M08945 001 Before removing the fan follow these steps 1 Prepare the computer for disassembly Preparation for disassembly on page 27 2...

Страница 46: ... part numbers Description Spare part number Heat sink M08944 001 Before removing the heat sink follow these steps 1 Prepare the computer for disassembly Preparation for disassembly on page 27 2 Remove the bottom cover Bottom cover on page 27 3 Remove the battery see Battery on page 29 Remove the heat sink 1 In the order indicated on the heat sink remove the three Phillips M2 0 2 0 screws 1 that se...

Страница 47: ...m board components each time the heat sink is removed Replacement thermal material is included with the heat sink and system board spare part kits Thermal paste is used on the integrated system board processor 1 and the heat sink 2 Reverse this procedure to install the heat sink Component replacement procedures 39 ...

Страница 48: ...3 Remove the battery see Battery on page 29 4 Remove the fan see Fan on page 37 When you replace the system board be sure to remove the following components as applicable from the defective system board and install them on the replacement system board Memory modules see Memory modules on page 33 WLAN module see WLAN module on page 30 Solid state drive see Solid state drive on page 32 Heat sink see...

Страница 49: ...t secures the system board to the computer 4 Lift the left side of system board 3 and then pull the system board left and away from the connectors to remove it from the computer 4 Reverse this procedure to install the system board Touchpad To remove the touchpad use this procedure and illustration Component replacement procedures 41 ...

Страница 50: ... Bottom cover on page 27 3 Remove the battery see Battery on page 29 4 Remove the fan see Fan on page 37 5 Remove the system board see System board on page 40 Remove the touchpad 1 Remove the four Phillips M2 0 2 0 screws 1 from the touchpad bracket and then remove the bracket from the computer 2 2 Remove the black protective tape from on top of the screws 1 3 Hold the keyboard cable up to allow a...

Страница 51: ...r cable M08887 001 Before removing the power connector cable follow these steps 1 Prepare the computer for disassembly Preparation for disassembly on page 27 2 Remove the bottom cover Bottom cover on page 27 3 Remove the battery see Battery on page 29 Remove the power connector cable 1 Remove the two Phillips M2 0 6 5 screws 1 from the right hinge 2 Rotate the hinge off the power connector 2 3 Dis...

Страница 52: ...computer for disassembly Preparation for disassembly on page 27 2 Remove the bottom cover Bottom cover on page 27 3 Remove the battery see Battery on page 29 4 Remove the WLAN module see WLAN module on page 30 Remove the display assembly 1 Disconnect the display cable from the system board ZIF connector 1 2 Disconnect the WLAN antenna cables 2 from the terminals on the WLAN module NOTE The WLAN an...

Страница 53: ...s 3 4 Remove the four Phillips M2 5 6 5 screws 1 that secure the display assembly to the computer 5 Open the display to open the hinges 2 6 Separate the display from the computer 3 7 If you need to remove the display bezel Component replacement procedures 45 ...

Страница 54: ...art numbers M08905 001 Ceramic white M11934 001 Fog blue M11935 001 Forest teal M11936 001 Natural silver M11937 001 Warm gold 8 If you need to remove the display panel a The display panel is secured to the display enclosure with tape that is installed under the left and right sides of the panel To remove the panel use tweezers to grasp the end of the tape 1 While turning the tweezers wrap the tap...

Страница 55: ...owing spare part numbers M09819 001 Antiglare UWVA FHD M09820 001 Antiglare SVA FHD M09821 001 BrightView SVA HD M09822 001 BrightView UWVA FHD Touch On Panel TOP M09824 001 BrightView UWVA HD M15993 001 BrightView SVA HD Touch On Panel TOP c Release the adhesive support strip 1 that secures the display panel cable connector to the display panel d Disconnect the display panel cable 2 from the disp...

Страница 56: ...isplay back cover The module is attached with double sided adhesive b Disconnect the cable from the module 2 Note that the cable routes under module The camera module is available as spare part number M08908 001 48 Chapter 5 Removal and replacement procedures for authorized service provider parts ...

Страница 57: ... display panels M08906 001 Touch display panels 11 If you need to remove the hinges from the display rear cover a Remove the Phillips M2 0 2 5 screw 1 from the top of each hinge b Remove the three Phillips M2 0 2 5 screws 2 from the bottom of each hinge c Remove the Phillips M2 0 3 0 screw 3 from the inside bottom of each hinge d Remove the display hinges from the display back cover 4 The display ...

Страница 58: ...50 Chapter 5 Removal and replacement procedures for authorized service provider parts ...

Страница 59: ...y Top cover with keyboard The top cover with keyboard remains after removing all other spare parts from the computer In this section the first table provides the main spare part number for the top cover keyboards The second table provides the country codes Table 5 14 Top cover with keyboard descriptions and part numbers Description Spare part number Top cover with keyboard natural silver fingerpri...

Страница 60: ...eader not backlit M08927 xx1 Top cover with keyboard light teal no fingerprint reader backlit M08928 xx1 Top cover with keyboard light teal no fingerprint reader not backlit M08929 xx1 Table 5 15 Spare part country codes For use in country or region Spare part number For use in country or region Spare part number For use in country or region Spare part number Belgium A41 Iceland DD1 Solvenia BA1 B...

Страница 61: ...Setup Utility BIOS Updated versions of Setup Utility BIOS might be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To decide whether you need to update Setup Utility BIOS fir...

Страница 62: ...lect Updates and then select Check for updates and messages 3 Follow the on screen instructions 4 At the download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS version make a note of the date name or other identifier You might need this information to locate the upda...

Страница 63: ...NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Updating Setup Utility BIOS 55 ...

Страница 64: ...age is 32 GB or less Microsoft System Restore is disabled by default Using the HP Cloud Recovery Download Tool to create recovery media select products only You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive For details Go to http www hp com support search for HP Cloud Recovery and then select the result that matches the type of computer that ...

Страница 65: ...reated on a bootable USB flash drive using the HP Cloud Recovery Download Tool For details see Using the HP Cloud Recovery Download Tool to create recovery media select products only on page 56 NOTE If you cannot create recovery media yourself contact support to obtain recovery discs Go to http www hp com support select your country or region and then follow the on screen instructions To recover y...

Страница 66: ...n follow the on screen instructions Using HP Sure Recover select products only Select computer models are configured with HP Sure Recover a PC OS recovery solution built into the hardware and software HP Sure Recover can fully restore the HP OS image without installed recovery software Using HP Sure Recover an administrator or user can restore the system and install Latest version of the operating...

Страница 67: ...rform several customizations Set a schedule for running diagnostics unattended You can also start diagnostics immediately in interactive mode by selecting Execute Remote HP PC Hardware Diagnostics Set the location for downloading the diagnostic tools This feature provides access to the tools from the HP website or from a server that has been preconfigured for use Your computer does not require the...

Страница 68: ...ght 1750 g 3 86 lb Input power Operating voltage and current 19 5 V dc 3 33 A 65 W 19 5 V dc 2 31 A 45 W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applica...

Страница 69: ... 1 TB Dimensions Height 1 0 mm 1 0 mm 1 0 mm Length 50 8 mm 50 8 mm 50 8 mm Width 28 9 mm 28 9 mm 28 9 mm Weight 10 g 10 g 10 g Interface type PCIe PCIe PCIe Ready time maximum to not busy 1 0 ms 1 0 ms 1 0 ms Access times logical 0 1 ms 0 1 ms 0 1 ms Transfer rate Sequential read up to 2150 MB s up to 2150 MB s up to 2150 MB s Random read Up to 300 000 IOPs Up to 300 000 IOPs Up to 300 000 IOPs S...

Страница 70: ...ions for your solid state drive Table 9 4 Solid state drive specifications 128 GB Dimensions Height 1 35 mm Weight 10 g Interface type SATA 3 Ready time maximum to not busy 1 0 ms Access times logical 0 1 ms Transfer rate up to 540 MB s Total logical sectors 234 441 648 Operating temperature 0 C to 70 C 32 F to 158 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessi...

Страница 71: ...wer cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 V ac or 250 V ac as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an E...

Страница 72: ...ance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75 mm or 1 25 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size P...

Страница 73: ...he battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP website at http www hp com recycle 65 ...

Страница 74: ...ver illustrated 18 spare part number 18 display bezel illustrated 18 spare part number 18 display cable illustrated 18 spare part number 18 display components 7 display panel illustrated 18 spare part number 18 display camera cable spare part number 19 E electrostatic discharge ESD 22 23 preventing damage 22 23 24 esc key identifying 11 F fan illustrated 15 removal 37 spare part number 15 37 finge...

Страница 75: ...a 57 USB flash drive 57 recovery media 56 creating using HP Cloud Recovery Download Tool 56 creating using Windows tools 56 regulatory information regulatory label 13 wireless certification labels 13 Remote HP PC Hardware Diagnostics UEFI settings customizing 59 removal and replacement procedures 27 solid state drive 32 restoring 56 right control zone identifying 8 right side components 5 S Screw ...

Страница 76: ... 5 USB Type C SuperSpeed port with HP Sleep and Charge identifying 5 V vents identifying 10 12 W Windows backup 56 recovery media 56 system restore point 56 Windows key idenitfying 11 Windows tools using 56 wireless antennas illustrated 18 spare part number 18 wireless antennas identifying 7 wireless certification label 13 WLAN antennas identifying 7 WLAN device 13 WLAN label 13 WLAN module remova...

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