Troubleshooting
13
GB
The machine won’t start?
The wash cycle won’t
start?
The machine fails to fill
with water?
The machine does not
drain or spin?
The machine makes a
noise or vibrates too much
during the spin cycle?
The machine leaks?
The laundry is not dry after
using the dry programme?
Steam is coming from the
dispenser drawer
There is too much foam?
The detergent dispenser
will not close properly or is
collecting water?
Not all the detergent has
been flushed away?
●
Check the appliance is fully plugged into the socket and switched on.
●
Is the socket ok? Try another appliance in the socket to check.
●
Is the fuse in the plug ok? If not, replace it (
see Care and Maintenance
).
●
There has been a power failure.
●
The appliance door is not shut properly.
●
The ON/OFF button has not been pressed, for at least 2 seconds.
●
The Start/Cancel button has not been pressed for at least 2 seconds.
●
The water supply taps are not turned on.
●
The water inlet hoses are not connected to the tap.
●
The hoses are kinked.
●
The water supply taps are not turned on.
●
There is a water shortage.
●
The water pressure is insufficient.
●
The Start/Cancel button has not been pressed, for at least 2 seconds.
●
There has been an unbalanced load and the machine could not spin
(
see ‘Automatic Features’, Starting and Programmes
).
●
Has the drain hose been installed correctly (
see Installation
)?
●
Are the drain hose, standpipe or undersink connections blocked?
●
Has ‘Rinse Hold’ option been selected? If so press the Rinse Hold button.
●
The transit fixings were not removed correctly (
see Installation
).
●
The washing machine is not level (
see Installation
).
●
The washing machine is closed in, between furniture cabinets and the
wall (
see Installation
).
●
Check all loose items, such as coins were removed from the laundry.
●
The water inlet hoses are not connected correctly (
see Installation
).
●
Is your water pressure within limits?
●
The detergent dispenser is obstructed, clean it (
see Care and Maintenance
).
●
The drain hose is not secured properly or is blocked (
see Installation
).
●
Is the cold water turned on at the tap?
●
Did your load fabric type require a high heat setting (eg. Cottons)?
If so, was Drying High Heat option selected?
●
Did you select a long enough drying time?
●
Was the laundry spun dry at the end of the wash programme, if not select
the spin and dry option to suit the type of fabric?
●
This is not a fault, we have designed the machine to release steam from the
dispenser drawer during hot washes. It may also vent during drying.
●
The detergent is not suitable for machine washing. If you have used the
wrong type of detergent, select a Rinse programme to flush out your machine.
●
You used too much detergent. Refer to the manufacturer’s recommendations.
●
Check the drawer is properly aligned.
●
Clean the dispenser drawer (
see Care and Maintenance
).
●
Check the water supply taps are turned on fully.
●
Check the water inlet hoses are not kinked.
●
Is your water pressure too low? You may need a ‘Y’ piece adaptor to run
your machine as cold fill only.
One day your machine seems not to be working. Before you call your Service Centre (
see Service
), go through the
following troubleshooting suggestions:
Problem:
Possible causes / Solution:
Содержание WD640
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