25
Problem
Possible Causes
What To Do
Door not closing
Door gasket on hinge side
•
Apply petroleum jelly on face of gasket.
properly
sticking or folding over.
Orange glow in
Defrost heater is on.
•
This is normal.
the freezer
Cube dispenser
Icemaker turned off or
•
Turn on icemaker or water supply.
does not work
water supply turned off.
(on dispenser models)
Ice cubes are frozen to
•
Remove cubes and move the feeler arm to the
icemaker feeler arm.
ON
(down) position.
Irregular ice clumps in
•
Break up with fingertip pressure and discard
storage container.
remaining clumps.
•
Freezer may be too warm. Adjust the freezer control
to a colder setting, one position at a time, until clumps
do not form.
Water has poor
Water dispenser has not been
•
Dispense water until all water in system is replenished.
taste/odor
used for a long time.
(on dispenser models)
Water in first glass
Normal when refrigerator
•
Wait 24 hours for the refrigerator to completely
is warm
is first installed.
cool down.
(on dispenser models)
Water dispenser has not been
•
Dispense water until all water in system is replenished.
used for a long time.
Water system has been drained.
•
Allow several hours for replenished supply to chill.
Water dispenser
Water supply line turned
•
See
Installing the water line.
does not work
off or not connected.
(on dispenser models)
Water filter clogged.
•
Replace filter cartridge or remove filter and install plug.
Air may be trapped in the
•
Press the dispenser pad for at least two minutes.
water system.
Water spurting from
Newly-installed filter cartridge.
•
Run water from the dispenser for 1 minute (about a
dispenser
half gallon).
(on water filter models)
Water is not dispensed
Water in reservoir is
•
Call for service.
but icemaker is working
frozen.
(on dispenser models)
No water or ice cube
Supply line or shutoff
•
Call a plumber.
production
valve is clogged.
(on dispenser models)
Water filter clogged.
•
Replace filter cartridge or remove filter and install plug.
(on water filter models)
Refrigerator has odor
Foods transmitting
•
Foods with strong odors should be tightly wrapped.
odor to refrigerator.
•
Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning.
•
See
Care and cleaning.
Defrost water drainage
•
See
Care and cleaning.
system needs cleaning.
Moisture forms on
Not unusual during
•
Wipe surface dry.
outside of refrigerator
periods of high humidity.
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