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TROUBLESHOOTING
A. If the sauna heater does not operate
after initial installation and wiring:
1. Check circuit breaker in contactor to be
sure that it has not been shorted out.
2. Make sure that the current from the
control unit to the heater has been
switched on.
3. Check that the desired temperature
programmed in the control panel is
higher than the temperature of the
sauna.
B. If the sauna has been in operation, but
the heater ceases to operate:
1. Check breaker to make sure it is on.
2. Check that there is no time left in the
control panel.
3. Check overheat limiter reset button in
heater (reset is under the heater) to
see if it has been released.
4. Call your electrician or service person
for further help.)
NOTE! A GROUND FAULT INTERRUPTER
(GFI) should not be installed in, and does
not belong in a sauna. If used, the breaker
will trip, and damage could result.
C. If the sauna heater operates, but the
sauna room does not come up to
sauna temperature 160 - 185°F (70 -
85°C)
1. You must allow at least 30-minutes for
sauna heat-up time.
2. Is sauna thermometer located 6” from
ceiling, and is it above or close to
sauna heater? (This is proper location
for sauna temperature reading.)
Thermometer readings vary with room
heights and location. Eg. 180°F (82°C)
above sauna heater = 165°F (74°C) on
opposite wall = 140°F (60°C) on upper
bench = 120°F (49°C) on lower bench =
100°F (38°C) at floor level.
3. Check for proper wire size, amp
size, and proper wiring (according
to diagrams and information) also
necessary copper wiring.
4. Check the placement of stones to
make sure they are loosely spaced
around elements, to ensure good air
flow. Stones packed too tightly will
restrict air flow and reduce heating
capacity.
5. Check for heat loss (around or under
door, around ceiling light or fan - we
do not recommend ceiling light and a
fan does not belong in the sauna.
6. Is the room properly insulated?
7. Is the ceiling higher than 7’?
8. After checking all above, remove rocks
and check the heating elements for
holes or burned areas. (Only if heater
has been in use for some time.)
CAUTION! ELECTRICIAN OR
SERVICE PERSON!
1. BEFORE SERVICING HEATER,
CONTROL, OR CONTRACTOR, TURN
POWER OFF AT BREAKER!
2. Open junction box to make sure wires
are tightly secured with no loose
connections. Heater wire and all
connecting wires should be copper.
3. Check for burned spots or short in
wiring of timer or thermostat.
Sauna Heater’s warranty on parts is
void if installer/electrician fails to follow
necessary wiring information provided or
fails to follow code for proper wire size,
amperage, etc.
OVERHEATING LIMITER
Each heater is equipped with an
overheating limiter which is a safety
device. If an abnormal heating condition
should occur, the heater will automatically
shut off, and it will not come on again until
it cools.
To reset the overheating limiter, locate the
reset button (bottom front on wall models,
behind junction box at back bottom of
floor-mounted heaters) and push upward
until contactor kicks in. If the reset button
continues to trip, contact a qualified
service person. Be sure that a GFI has not
been installed.
