6
the error code in the display on the control panel.
Lamp Code Problem Possible Cause
Remedy
Error E11 Inadequate
water
supply
Water failure
Restart the unit after water
supply is resumed. See "6.
WATER FAILURE".
Water supply
valve is closed
Open.
* After the problem is resolved, press the dispense button on the
operation panel. The error lamp goes off. Press the dispense button
again to resume operation.
When one of the following error codes appears, immediately contact
an authorized Hoshizaki service company.
Lamp Code
Problem
Possible Cause Remedy
Error E14 Water valve defective
Repair or replacement is
required.
Contact an authorized
Hoshizaki service company.
E53 Reversing relay defective
E61 Flow switching valve
defective
None E74 Thermistor defective
E82 Float switch defective
11. WARRANTY
Hoshizaki warrants to the original owner/user that all Hoshizaki
branded products shall be free of defects in material and/or
workmanship for the duration of the “warranty period”. The warranty
shall be effective for one year from the date of installation.
Hoshizaki’s liability under the terms of the warranty are limited and
shall exclude routine servicing, cleaning, essential maintenance and/
or repairs occasioned by misuse and installations not in accordance
with Hoshizaki guidelines.
Warranty repairs should be completed by an approved Hoshizaki
dealer or service agency using genuine Hoshizaki components.
To obtain full details of your warranty and approved service agency,
please contact:
e-Water Systems Pty Ltd
TEL : 1300 EWATER
FAX : +61(3) 9686 1377
IMPORTANT
Before operating the water electrolyzer next time, check that
the drain valve is closed and open the water supply line shut-off
valve.
1) Follow the “5. SHUT DOWN” and shut down the unit.
2) Close the water supply line shut-off valve.
3) Drain salt water from the salt water tank and rinse the inside the
salt water tank to remove salt completely with tap water.
4) Fill the salt water tank with tap water and connect the salt water
hose.
5) Follow the “3. PURGING SALT WATER PUMP” to wash the salt
water circuit with tap water. Keep the water running for at least 30
seconds.
6) Disconnect the salt water hose from the salt water tank and drain
the hose. Wipe out the salt water hose and salt water filter with a
clean cloth.
7) Drain the water from the salt water tank.
8) Turn the power switch (earth leakage circuit breaker) off and close
the door.
9) Open the drain valve on the back of the unit or remove the drain
cap to drain the remaining water.
10) Open the water supply line drain valve.
10. BEFORE CALLING A SERVICE AGENT
If something seems wrong with the unit, check for possible causes
according to the following instructions.
If the problem still exists, turn off the power switch (earth leakage
circuit breaker), unplug the unit, and contact an authorized Hoshizaki
service company.
Only qualified personnel may repair the unit. Do not attempt to repair
it yourself.
[a] OPERATIONAL PROBLEMS
Problem
Possible Cause
Remedy
Abnormal
noise
Operating sounds
(water supply,
pump)
No problem.
Unstable
installation
Level the unit.
Contact with other
objects
Keep them away from the unit.
Electrolyzed
water is not
available
Power failure
Wait until power is resumed.
Unplugged
Plug in.
Power switch (earth
leakage circuit
breaker) is off
Turn it on. If it turns off
automatically, there is a risk of
electric leak. Contact an authorized
Hoshizaki service company.
Operation lamp
(green) is off
Press the dispense button. See "4.
START UP".
Electrolyzed
water is not
available
Add salt water lamp
(red) is on
Add salt. See "2. [b] SUPPLYING
SALT WATER".
Purge the salt water pump. See "3.
PURGING SALT WATER PUMP".
Wet floor
Water leaks
Contact an authorized Hoshizaki
service company.
[b] WHEN ERROR LAMP COMES ON
When the error lamp (red) on the operation panel comes on, check
