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208 | Performance Series Network Video Recorder User Guide
Problem: You have forgotten the local menu operation
password or network password
Possible solution:
Contact your local service engineer or sales engineer for help.
Problem: There is no video; the screen is black
Possible solutions:
•
Check and correct the IP camera’s IP address.
•
Check and correct the IP camera’s port number.
•
Check and correct the IP camera’s account user name and password.
•
Check the physical connections.
Problem: When viewing multiple channels in the client end,
the video is not smooth
Possible solutions:
•
Check the network bandwidth, as it needs to be at least 100M or higher for monitoring
multiple channels. Increase the bandwidth or reduce the number of channels for viewing.
•
Ensure that your PC meets the minimum requirements:
Table A-1
PC Requirements
Component
Minimum Requirement
Processor
Quad core
System memory (RAM)
2G pr higher
Non-integrated video
card
256M or higher
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