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16
Troubleshooting
This section provides assistance with possible problems operating the ATEC Sapphire unit. Please consult the following
information before contacting Hologic or your distributor to make sure the problem is not a result of misinterpreting
the operation of the system. If you are a Hologic customer in the U.S. or Canada, please consult your Hologic Sales
Representative or contact Hologic Customer Support if you cannot correct a problem using this Operator’s Manual. All other
international customers, please contact your distributor directly with questions and/or comments.
POSSIBLE PROBLEMS ENCOUNTERED DURING SET UP OF THE ATEC SAPPHIRE SYSTEM WITH THE ATEC
HANDPIECE
Problem
Possible Cause
Possible Remedy
Console will not turn on
Or
No Power: Power Switch is not Illuminated
1. Power cord is not plugged in at the
console and/or wall outlet.
2. Circut breaker is tripped. White dot can
be seen on reset pin.
1. Check power cord for proper
engagement to console and wall outlet.
2. Reset breaker (see Figure 1)
“Vacuum Ready” indicator flashes or will
not illuminate in “Setup” mode
Or
“Return to Setup” indicator illuminates in
“Test” mode
1. Protective sheath is not on tip of
handpiece cannula fully.
1. Re-install protective sheath.
2. Suction canister lid is not seated onto
canister.
2. Properly seat lid on canister.
3. Suction canister is cracked.
3. Replace with new suction canister.
4. Large port on suction canister lid not
capped with large plug.
4. Cap large port with large plug.
5. Handpiece suction fitting is not
connected to the suction canister lid.
5. Connect suction fitting to canister.
6. Handpiece suction fitting is not
connected to the correct port on suction
canister lid.
6. Connect handpiece suction fitting to the
horizontal port marked “patient” on the
suction canister lid.
7. Console vacuum line is not connected
to the suction canister.
7. Connect the console vacuum line to the
port marked “vacuum” on the suction
canister lid.
8. Spike on handpiece tubing is not
inserted into saline bag.
8. Install spike into saline bag.
9. Saline Y-Valve is disconnected.
9. Reconnect Y-Valve.
10. Defective handpiece.
10. Retain handpiece, record Lot Number,
and contact Hologic Customer Support
or your distributor.
“Retest Handpiece” indicator illuminates in
“Test” mode
1. Handpiece fittings plugged into console
incorrectly.
2. Defective handpiece.
1. Connect red banded line on the
handpiece into the appropriate “MRI”
or “STX/US” red receptacle on the
console, and black banded line to the
black receptacle.
2. Retain handpiece, record Lot Number,
and contact Hologic Customer Support
or your distributor.
Содержание ATEC SAPPHIRE
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