32
When Measuring ...
Problem
Root Cause
Solution
Abnormal measur-
ing results:
- Too high, or
- Too low, or
- Huge difference
between two recent
measurement
Incorrect posture
Please step on the platform
and stand still.
The device is located on
a soft ground such as a
carpet OR on a rugged
surface.
Please place the device on a
flat, hard surface.
No display on
LCD when the
device powers on
Batteries not yet installed. Install the batteries.
(Please refer to “Insert the
batteries”)
Worn batteries.
Replace all four batteries at
the same time. Please pur-
chase the authorized batteries
for replacement.
The device
powers off
automatically.
Low battery.
Replace all four batteries at
the same time. Please pur-
chase the authorized batteries
for replacement.
When Data Transmitting...
Problem
Root Cause
Solution
Data transmission
failed.
Wireless data transfer
technology is OFF
Turn ON wireless data
transfer technology on
receiving device.
Receiving device is OFF
Turn on device
Out of range of receiving
device
Place receiving device
close to the scale
