7
V.
OPERATION
In single or dual drive-thru operations, COMMUNICATOR
®
button “A” is for com-
munication with the customer, and button “B” is for communication with other crew
members wearing Communicators.
A.
Full-Duplex Operation
B.
Half-Duplex Operation
NOTE
: If you have a COM2000L
Latching Communicator, and you are
operating in the half-duplex mode,
you must disable the latching feature
by moving the small switch inside the
battery compartment to the minus (-)
position. To enable the latching fea-
ture, move the switch back to the
plus (+) position
ACTION RESULT
If you are using the Communicator latching
feature:
Press and release button "A” to latch
communication channel open for speaking and
listening to customer. The channel will unlatch,
ending communication with the customer, if;
1. you press and release button "A” again, or
2. you press button "B,” or
3. the customer drives away
If you are not using the Communicator
latching feature:
Press and hold button “A”
while speaking and listening to customer.
Release when transaction is completed.
Customer hears your voice and you hear
customer’s voice (two-way conversation).
Everyone wearing a Communicator will hear
the conversation.
While customer is speaking, turn the volume
knob to the desired level.
Volume increases/ decreases. Customer’s
voice becomes louder or softer.
Press and hold button "B” to speak to other
crew members wearing Communicators.
Release to listen.
Other personnel wearing Communicators hear
your voice in their headsets.
ACTION RESULT
Press and hold button "A” while speaking to
customer.
Customer and everyone wearing a
Communicator hear your voice.
Release button “A” and listen to customer.
Customer’s voice is heard in headsets of
everyone wearing Communicators.
While customer is speaking, turn the volume
knob to the desired level.
Volume increases or decreases. Customer’s
voice becomes louder or softer.
Press and hold button "B” to speak to other
crew members wearing Communicators.
Release to listen.
Other personnel wearing Communicators hear
your voice in their headsets.
Figure 11.
Latching feature switch inside
Communicator battery compartment
