3-3
StarBoard
T-17SXLG
Appendix
English
Function button-related problems
In this case
Check this
And do this
Is the USB cable connected
properly?
Connect USB cable to PC. (For details
on how to connect, see “1.4.3
Connection Procedure” on page 1-9 of
this User’s Guide.)
Is the StarBoard Software
running?
Function button features require the
StarBoard Software. Use them with
the StarBoard Software running. (For
details on how to use the StarBoard
Software, see the StarBoard Software
x.x Installation Guide.)
StarBoard Software may be
damaged or may not be
installed correctly.
Uninstall StarBoard Software, and
then reinstall. (For details on how to
install StarBoard software, see
“StarBoard Software Installation” in
StarBoard Software x.x Installation
Guide.)
Some kind of USB chipset
causes the function buttons
doesn't work.
Try to use the shorter USB cable
(1.5m or shorter).
Are there any electronic
devices located nearby the
StarBoard such as
microwave ovens or radio
transmitters that emit
electromagnetic noise?
This product is susceptible to
electromagnetic noise, so use the
StarBoard away from devices that
emit noise.
Restart Windows / Mac OS and
StarBoard Software.
Function buttons don’t
operate.
Other
Contact technical support.