65
When this happens
Check Item
Action and Reasons
There is something strange with the Vacuum Compartment
It is not clear whether the
Vacuum Compartment has
been vacuumized.
Do you hear a sound when opening the Vacuum Compartment?
The Vacuum Compartment has been vacuumized properly if a vacuum
releasing sound (hissing sound) is heard when opening it.
The handle cannot be
locked.
Is there any food etc. caught in the inner part of the Vacuum
Compartment Case or the vacuum compartment gasket?
Remove any food if it is caught in.
Is the Vacuum Case set in place?
Mount the Vacuum Case as shown in “How to attach the Vacuum Case”.
Pg.60
Booming sound and
vibration occur around the
Vacuum Compartment.
−−−−−
This sound is caused when the vacuum pump operates.
You can stop the vacuum pump operation when you want to stop the
sound (ex: night time).
Change the setting of the Vacuum Compartment to “All the lamps off
(Vacuum off)” (Non-vacuum).
Pg.47
Is something caught in the Vacuum Case or the gasket of the Vacuum
Compartment dirty?
Do you push down the handle until it stops to lock it?
A sound may be heard or vibration may be felt more frequently.
Remove any packing material of foods or other things which are caught in.
Clean the vacuum compartment gasket if it is dirty.
Pg.58
Push down the handle until it stops to lock it.
Dew, frost or ice is formed
inside the Vacuum Compartment
or around the Vacuum Case.
Did you place food containing a
lot of water?
The moisture from the juicy food may cause dew condensation and/
or frost adhering insider the compartment because the Vacuum
Compartment is sealed.
It is recommended to wrap the juicy food with plastic film, etc.
Wipe dew and /or frost off with a soft cloth wet by lukewarm water.
The surface of stored vegetables
is dented or gets discolored.
Is the vegetable sensitive to low temperature such as eggplant and
cucumber?
Move them to the Vegetable Compartment.
Pg.47
Food in the Vacuum
Compartment freezes.
Is the Vacuum Compartment set to “-1˚C (Subzero)” or “All the lamps
off (Vacuum off)” (Non-vacuum)?
Set the “+1˚C (Chiller)”.
Pg.47
It smells strange
Plastic smells
−−−−−
This smell occurs because a lot of plastic parts are used in the
refrigerator, but the smell decreases gradually while cooling.
This is not malfunction.
Ice smells
Do the water supply container and/or water filter become dirty? Or does
ice become old?
Wash them regularly to prevent “slime” and/or “fur”.
Pg.59
−−−−−
Chlorine may strongly smell because chlorine in tap water is condensed.
It smells in the refrigerator
Is any food which strongly smells stored without any wrapping?
The deodorizing function cannot completely remove all smells.
Seal that kind of food with plastic film etc.
Vegetable Compartment
Dew condensation
occurs in the Vegetable
Compartment.
Did you place a large amount of vegetable containing much water?
As the Vegetable Compartment is more humid than the other
compartments, dew may be found in the case or ceiling of the Vegetable
Compartment or on the surface of food, depending on the amount or
type of vegetable stored there.
This is not abnormal state. To avoid condensation, wrap a vegetable
with plastic food wrap before storing it in the Vegetable Compartment.
Heavy condensation may cause water to be pooled in the Vegetable
Compartment. Wipe it off with a soft cloth.
Is the Moisture Unit blocked with food bags or containers?
A blocked Moisture Unit is likely to cause condensation. Move the food
bags or containers that block the Moisture Unit to other portions.
Wipe off the dew with a soft cloth.
The Vegetable
Compartment door doesn’t
close / When the Vegetable
Compartment door is
opened, the upper case
doesn’t go back to the
locking position.
Is any food, etc. caught between the
upper case and the lower case?
Remove it if any.
Is a plastic bottle and/or food item in
contact with the handle of the Upper
Case?
Store PET bottle, food, etc. so that they don’t come in contact with the
locking handle.
Is food caught between the Upper
Case and Moisture Cover?
Remove it, if any.
Do not close the door with force while the food is in contact with the
Moisture Cover.
Dew and/or frost
Troubleshooting
(Continued)
