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Preface

This guide provides an overview of the Hitachi NAS Platform and the Hitachi Unified

Storage File Module hardware. This guide explains how to install and configure the

hardware and software for the 5200 and 5300 server models, and how to replace faulty

components.
For assistance with storage systems connected to the server, refer to the Storage

Subsystem Administration Guide.

Note: The use of clustering in a production environment is required for data

availability. Any deferences herein to "single node" are taken in the context of

a cluster of 2 or more nodes.

Accessing product documentation

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. Check this site for the most current

documentation, including important updates that may have been made after the release

of the product.

Getting help

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is the destination for technical support of products and

solutions sold by Hitachi Vantara. To contact technical support, log on to Hitachi Vantara

Support Connect for contact information:

https://support.hitachivantara.com/en_us/

contact-us.html

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Thank you!

Hitachi NAS Platform Series 5000 Hardware Reference

Содержание HNAS 5200

Страница 1: ...Hitachi NAS Platform 5000 Series Hardware Reference Release 13 9 MK 92HNAS089 00 December 2020 ...

Страница 2: ...continues to be held retrieved deleted or otherwise processed in accordance with relevant laws Notice on Export Controls The technical data and technology inherent in this Document may be subject to U S export control laws including the U S Export Administration Act and its associated regulations and may be subject to export or import regulations in other countries Reader agrees to comply strictly...

Страница 3: ...an Union EU Statement 15 Korea Certification KC Statement 15 Canadian Department of Communication Compliance Statement 15 Avis de conformité aux normes du ministère des Communications du Canada 15 Radio Protection for Germany 15 Food and Drug Administration FDA 16 Chinese Compulsory Statement 16 Chinese RoHS Compliance Statement 17 Chapter 4 Hitachi NAS Platform server components 18 System compone...

Страница 4: ... 42 Removing and replacing the front bezel 42 Replacing a fan 43 Recovering or replacing a drive 44 Replacing a power supply 45 Chapter 6 Rebooting shutting down and powering off 46 Rebooting or shutting down a server or cluster 46 Restarting an unresponsive server 47 Powering down the server 48 Powering on the server or cluster 48 Recovering from power stand by 49 Chapter 7 Server replacement pro...

Страница 5: ...servers 54 Finalizing and verifying the replacement server configuration 56 Chapter 8 Accessing the server CLI 60 Chapter 9 Parts list for NAS Platform Series 5000 61 Contents Hitachi NAS Platform Series 5000 Hardware Reference 5 ...

Страница 6: ...ve been made after the release of the product Getting help Hitachi Vantara Support Connect is the destination for technical support of products and solutions sold by Hitachi Vantara To contact technical support log on to Hitachi Vantara Support Connect for contact information https support hitachivantara com en_us contact us html Hitachi Vantara Community is a global online community for Hitachi V...

Страница 7: ...n Meaning Command This fixed space font denotes literal items such as commands files routines path names signals messages and programming language structures variable The italic typeface denotes variable entries and words or concepts being defined Italic typeface is also used for book titles user input This bold fixed space font denotes literal items that the user enters in interactive sessions Ou...

Страница 8: ...r Det anbefales at du ikke fortsætter længere end det afsnit der er mærket med dette ord før du helt har sat dig ind i og forstået proceduren ADVARSEL Advarsel angiver en mulig risiko for den personlige sikkerhed Vorbereitung DEUTSCH Die folgenden Symbole werden in diesem Handbuch zur Anzeige von Sicherheitshinweisen verwendet Lesen Sie die so gekennzeichneten Informationen durch um die erforderli...

Страница 9: ...vo Prima di procedere Vi viene richiesta un attenta lettura di tutte le procedure contrassegnate dalle suddette icone affinché vengano applicate correttamente Suggerimento Suggerimento fornisce indicazioni supplementari comunque utili allo scopo ATTENZIONE Attenzione indica il potenziale danneggiamento dei dati o delle attrezzature in dotazione Vi raccomandiamo di non procedere con le operazioni p...

Страница 10: ...illä kuvakkeilla merkityt menettelytavat tulee lukea ja ymmärtää ennen jatkamista Huomautus Huomautus sisältää tietoja jotka tulee ottaa huomioon VAROITUS Varoitus varoittaa tietojen tai laitteiden vahingoittumisen mahdollisuudesta Tällä merkillä merkitystä kohdasta ei tule jatkaa eteenpäin ennen kuin täysin ymmärtää kuvatun menettelyn VAARA Vaara varoittaa henkilövahingon mahdollisuudesta Innan d...

Страница 11: ...dule connectors Safety and handling precautions To ensure your safety and the safe handling and correct operation of the equipment follow all safety precautions and instructions Caution Observe safe lifting practices Each server or each storage system can weigh 51 lb 23 kg or more At least two people are required to handle and position a server in a rack Caution There is a risk that a cabinet coul...

Страница 12: ...trical ground connection to the power cord Check the grounding of an enclosure before applying power Only operate the equipment from nominal mains input voltages in the range 100 240Vac 6A max 50 60Hz Caution Turn off all power supplies or remove all power cords before undertaking servicing of the system Unplug a system component if it must be moved or if it is damaged Note For additional data pro...

Страница 13: ...national standards Safety The safety standards include IEC 62368 1 2014 Second Edition IEC 60950 1 2005 AMD1 2009 AMD2 2013 EMC The EMC standards are as follows EN 55032 2015 FCC CFR 47 Part 15 Canadian Standard ICES 003 Issue 6 AS NZS CISPR 22 EN 61000 3 2 2019 EN 61000 3 3 2013 inc A1 2019 EN 55035 2017 NRRA Notice 2018 17 VCCI CISPR32 2016 Chapter 3 Mandatory regulations Hitachi NAS Platform Se...

Страница 14: ...o communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the users will be required to correct the interference at their own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Neither the provider nor the manufacturer is responsible for any radio or television interference ca...

Страница 15: ... were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Caution This is a Class A product and as such in a domestic environment might cause radio interference Korea Certification KC Statement The VGA Serial and USB ports are for setup purposes only and are not used when the unit is in normal working operat...

Страница 16: ...gulations which govern the safe use of lasers Chinese Compulsory Statement China Compulsory Certificate Statement 声明此为 A 为为品在生活为境中为为品可能会造成无为为干为在为种情况下可能需要用为为其干为采取切为可行的措施 Food and Drug Administration FDA Chapter 3 Mandatory regulations Hitachi NAS Platform Series 5000 Hardware Reference 16 ...

Страница 17: ...tement Note The Hard Disk Drive is a solid state disk SSD device Figure 1 Chinese RoHS Compliance Statement Chinese RoHS Compliance Statement Chapter 3 Mandatory regulations Hitachi NAS Platform Series 5000 Hardware Reference 17 ...

Страница 18: ...tem can contain several servers that operate as a cluster Clusters of more than two servers include two 10 Gbps Ethernet switches Hitachi Vantara only requires two switches for redundancy Chapter 4 Hitachi NAS Platform server components Hitachi NAS Platform Series 5000 Hardware Reference 18 ...

Страница 19: ...imum number of storage enclosures in a rack depends on the model of storage enclosures being installed Refer to the Storage Subsystem Administration Guide for more information on supported storage systems Fibre Channel FC switches The server supports FC switches that connect multiple servers and storage systems See Hitachi Vantara Support Connect for information about which FC switches are support...

Страница 20: ... drive If there is an issue with the NAS Platform Series 5000 Base Server the server must be returned for repair Some of the other components can be replaced in the field and some are hot swappable they can be changed without shutting down the server Field replaceable units FRUs include power supplies fan assemblies and disk drives New FRUs supported on the HNAS 5000 include SX325151 FRU HNAS 5000...

Страница 21: ...upplies and cooling fans are hot swappable Table 1 Power and cooling details Power or cooling detail Hitachi NAS Platform Voltage range Ave Max 100 VAC 2 1 2 6A 110 VAC 1 9 2 4A 200 VAC 1 0 1 3A 208 VAC 1 0 1 3A 230 VAC 0 9 1 2A Power supply rating 495W Average thermal BTU hour 710 Max thermal BTU hour 887 Max power usage 260W Heighth width depth 3U 5 2 in 132mm 17 3 in 440mm 28 6 in 725mm Weight ...

Страница 22: ...emperature range transit 20 to 60 C 4 to 140 F Maximum rate of temperature change per hour transit 20 C 36 F Humidity Operational 20 80 Storage 10 90 Transit 5 95 Noise A weighted Sound Power Level Lwa db re 1pW Typical 71 Max 81 Shock and vibration Optional random vibration 10 to 350 Hz 0 18 Grms Non operational sinusoidal vibration 60 to 350 Hz 1g Non operational shock 3g 11ms half sine Packaged...

Страница 23: ... in a built in installation unless proper ventilation is provided Do not operate the server in a cabinet with an internal ambient temperature that exceeds 35º C 95º F Server front panel The following figure shows the front panel of the server Figure 2 Server front panel metal bezel Once the bezel is removed the front facing components on the server chassis are visible Figure 3 Server model 5200 53...

Страница 24: ... Item Description 1 O S disk drive A top 2 O S disk drive B bottom 3 Disk B status LED 4 Disk A status LED 5 Fan 1 6 Fan 2 7 Power status LED 8 Server status LED 9 Fan 1 status LED 10 Fan 2 status LED Server front panel Chapter 4 Hitachi NAS Platform server components Hitachi NAS Platform Series 5000 Hardware Reference 24 ...

Страница 25: ...ve B status LED 2 O S disk drive A status LED 3 Power status LED 4 Server status LED 5 Fan 1 status LED 6 Fan 2 status LED The following table describes the various power status LEDs Table 4 Power status LED green LEDs Meaning Green Normal operational mode of an active cluster node Slow flash once every three seconds The system has been shut down LED status indicators Chapter 4 Hitachi NAS Platfor...

Страница 26: ...iled Flashes once every three seconds Medium flash once every 8 seconds The server needs attention and a non critical failure has been detected for example a fan or power supply has failed Flashes once every 8 seconds Off Normal operation The following table describes the varius fan status LEDs Table 6 Fan status LEDs LEDs Meaning Red Fan has failed fan speed is out of acceptable range or fan spee...

Страница 27: ...operation not after installing a new O S disk either the disk has failed or the server s RAID configuration has been degraded O S drives O S drives are located behind the bezel on the left side of the chassis Note Failed O S drives are hot swappable which means that a failed drive can be replaced without shutting down the server However there are serious risks in trying to swap a drive that has no...

Страница 28: ...guration for the server is being rebuilt The LED will turn off after the RAID configuration is restored The amount of time it takes for the RAID configuration to be rebuilt after a new disk drive is installed depends on the amount of user and system configuration data stored If this LED is on during the course of normal operation not after installing a new O S disk either the disk has failed or th...

Страница 29: ...n has failed replace the fan as soon as possible to reduce the amount of time the server is operating with reduced airflow The fans are contained within two assemblies each containing a single variable speed fan Fan assemblies are located behind the front bezel Each fan assembly is secured to the chassis with two thumbscrews and a blind mate electrical connector no tools are required to remove or ...

Страница 30: ...S 5200 5300 The following table shows the ports and connectors on the server rear panel Note Do not use any ports or connectors that are not described in this table without guidance from technical support Item Connectivity Qty Description 1 Clustering ports 10 GbE 4 For cluster management and heartbeat connect to Two way configuration Connect to the corresponding cluster server ports left port to ...

Страница 31: ...face Reserved for Customer Service Engineer access only 10 USB Ports 1 USB port Reserved for Customer Service Engineer access only 11 USB Ports 3 0 1 USB 3 0 port Reserved for Customer Service Engineer access only 12 ETH0 1000baseT Ethernet 1 External system management Connect to the customer s management switch 13 ETH1 1000baseT Ethernet 1 Management port Connect to the internal Ethernet switch o...

Страница 32: ...panel LED state descriptions The NVRAM power and server status LEDs indicate whether the server is powered its operational state and whether the NVRAM is currently being protected by the super capacitor s backup power The way an LED flashes provides further information about what is currently occurring Rear panel server LED and button locations Chapter 4 Hitachi NAS Platform server components Hita...

Страница 33: ...status indicators for the 5200 and 5300 server models Figure 8 Model 5200 5300 status LEDs The following table describes each numbered LED in the preceding diagram Table 12 LED descriptions LEDs Meaning 1 O S disk drive B status LED 2 O S disk drive A status LED 3 Power status LED 4 Server status LED 5 Fan 1 status LED 6 Fan 2 status LED The following table describes the various power status LEDs ...

Страница 34: ...failed Flashes once every three seconds Medium flash once every 8 seconds The server needs attention and a non critical failure has been detected for example a fan or power supply has failed Flashes once every 8 seconds Off Normal operation 10 gigabit cluster ethernet interconnect ports The 10 gigabit per second Ethernet 10 GbE cluster ports allow you to connect cluster nodes together The cluster ...

Страница 35: ...aning Status Blue on not flashing 10 Gbps link present Blue flashing 10 Gbps link standby in a redundant configuration Blue off No link Activity Red flashing Network activity Red off No network activity Power button PWR Under normal circumstances the power button is rarely used However the power button can be used to restore power to the system when the server is in a standby power state Power but...

Страница 36: ...fore rebooting Only press the reset button when the server is powered on to recover a server which has become unresponsive Pressing the reset button at this time may produce a dump automatically Caution If the server is non responsive see Restarting an unresponsive server Do not pull the power cord Pulling the power cord does not produce a dump Fibre channel storage ports The four FC ports operate...

Страница 37: ...ctivity other speed LEDs off 8G FC link Bottom Green LED flashes for activity other speed LEDs off 4G FC link HBA fault LEDs flash in sequence Host Bus Adapter faulted 10 gigabit ethernet customer data network ports See the Network Administration Guide for more information on creating aggregations 10 gigabit ethernet customer data network ports Chapter 4 Hitachi NAS Platform server components Hita...

Страница 38: ...with 10GbE Cluster port Activity Blue flashing 10 Gbps link cluster activity Ethernet management ports 0 and 1 Ethernet management ports 0 and 1 are standard 10 100 1000 Ethernet ports that are used to connect to the server for management purposes Two LAN ports eth0 and eth1 are located on the I O back panel of the motherboard Each Ethernet LAN port has two LEDs The green LED indicates activity wh...

Страница 39: ...nnect USB devices to the server during some operations Valid USB devices include Flash drives External hard drives USB keyboards Valid operations include Management Install Upgrade Update Repair Note The USB ports should not be used without guidance from customer support In addition to eth0 and eth1 an IPMI LAN is also located on the I O back panel The amber LED on the right indicates activity whi...

Страница 40: ...nagement interface ports and descriptions Item Description 1 Serial management port RS 232 DB 9 connector 2 IPMI port 3 External system management port 0 for customer facing management RJ45 connector 4 Internal system management port 1 for private management RJ45 connector RS 232 serial management port The server has one RS 232 connection port located on the rear panel of the server This serial po...

Страница 41: ...mpleted disconnect the serial cable If you need to manage the server through a serial connection connect to the server s embedded SMU and use SSH to access the server s CLI 10 100 1000 Ethernet management ports The 10 100 1000 Ethernet management ports are used to connect the server or node to the customer facing management network and the private management network or to connect directly to anoth...

Страница 42: ... PSUs SFP port adapters Some components are also hot swappable See Hot swappable components on page 42 for details Hot swappable components Some components are hot swappable Such components can be changed without shutting down the server Before replacing a component that is not hot swappable you must shut down and power off the server See Rebooting or shutting down a server for details Removing an...

Страница 43: ...ure 13 Fan status LEDs Table 22 Fan status LED descriptions Item Description 1 Fan 1 status LED 2 Fan 2 status LED 3 Remove the faulty fan by loosening the thumbscrews turning them counter clockwise until they are loose then pulling the fan unit straight out of the chassis The fan lead connector disengages automatically as you remove the fan assembly 4 Put the new fan assembly into place 5 Gently ...

Страница 44: ...ms are close together and if not careful both latches can easily be depressed at one time This causes an immediate loss of access Important Before you consider replacing a drive note the following points Failed drives are hot swappable so a failed drive can be replaced without shutting down the server However there are serious risks in trying to swap a drive that has not failed Do not assume that ...

Страница 45: ...ear a slight click if the PSU moves when the latch disengages 3 Using the handle on the PSU pull the PSU out from the back of the server until you can completely remove the PSU from the chassis 4 Insert the replacement PSU The retention latch should click into position all the way to the left when the PSU is fully inserted If the PSU that is not being replaced is receiving mains power when the rep...

Страница 46: ...ge has different options depending on the configuration of your system 2 Click the button for the action you want to perform as described next Option Action Reboot To reboot a single node use the drop down list to select a node and then click reboot To reboot all cluster nodes simultaneously sequentially select the applicable drop down option then click reboot Note Clicking reboot stops all file s...

Страница 47: ...From the siconsole select the server If the system fails to respond go to step 3 If the system takes you to the server OS console issue the bt active command so you can view the display If you are still at the siconsole select q press Return and then perform the following steps a Connect directly to the CMB as manager using SSH b If the connection succeeds you are taken to the server OS console wh...

Страница 48: ...ete If the terminal screen is blank press the Reset button Note Pulling the power cord from the server is not recommended Do not pull the power cord unless it is absolutely necessary First complete the steps above Powering down the server Follow this procedure whenever a server is about to be powered down for shipment or storage and will be left off for more than a day If the system is being resta...

Страница 49: ...one minute to allow the external SMU to start 4 If you are starting a cluster wait 5 10 seconds before powering on the next node in the cluster Recovering from power stand by When the server is in a power stand by state the power supplies are powered and the PSU LEDs are lit but the Power Status LED on the rear panel is not The server enters a stand by power state due to any the following conditio...

Страница 50: ...equirements Consider the following server replacement requirements Much of the process required for a server replacement is the same as what is covered in installation and configuration training Determine which replacement scenario is being encountered The replacement process is different for each scenario Note Replacement servers are shipped without an embedded system management unit SMU so you m...

Страница 51: ...eplacing a single node in a cluster Note If the scenario is a single node or an all cluster node replacement use the span allow access command to attach the storage when the MAC ID changes Previous backups A system backup preserves two critical components of information SMU configuration Server configuration The backup form for an embedded SMU is different than one from an external SMU Depending o...

Страница 52: ...cense keys On the old server Procedure 1 If the server is online using NAS Manager navigate to Home Server Settings Configuration Backup Restore 2 Click backup then select a location to save the backup file Ensure that you save the backup file to a safe location off platform so that you can access it after the storage system is taken offline 3 For a node in a cluster backup the Node Registry 4 For...

Страница 53: ...erwise the server cannot properly restore from the backup file See the Release Notes for release specific requirements 8 Navigate to Home Server Settings License Keys to check the license keys to ensure you have the correct set of new license keys 9 Record the following information IP addresses for Ethernet ports 0 and 1 Gateway Domain name Host name Obtaining backups diagnostics firmware levels a...

Страница 54: ...the rack 8 Remove the rail mounts from the old server and install them on the new server 9 Remove the power supply from the old server and install it in the new server 10 Remove the bezel from the old server and install it on the new server 11 Insert the new server into the rack and connect the power cords to the power supplies Note Do not make any other cable connections at this time Configuring ...

Страница 55: ... on the SMU 9 Enter evs list to see the IP configuration for the server 10 Using a supported browser launch the NAS Manager using either one of the IP addresses acquired from the EVS list output 11 Click Yes to proceed past the security alert and log in as admin 12 Verify and if necessary convert the new server to the model profile required This step requires a separate process training and licens...

Страница 56: ...icense Keys to load the license keys 2 Remove the previous license keys in the backup file then add the new keys 3 Use fc link speed to verify and if necessary configure the FC port speed as required For example a Enter fc link speed to display the current settings b Enter fc link speed i port_number s speed for each port c Enter fc link speed to verify the settings 4 Modify zoning and switches wi...

Страница 57: ... are accessible Note In this instance cluster is synonymous with the stand alone server 11 Enter the span list cluster uuids span_label command to display the cluster serial number UUID to which the storage pool belongs The UUID is written into the storage pool configuration on disk COD The COD is a data structure stored in every SD which provides information how the different SDs are combined int...

Страница 58: ...e Preferred Cluster Node list then click apply 16 Reconfigure any required tape backup application security 17 Navigate to Home Status Monitoring Event Logs and click Clear Event Logs Finalizing and verifying the replacement server configuration Chapter 7 Server replacement procedures Hitachi NAS Platform Series 5000 Hardware Reference 58 ...

Страница 59: ...stance 19 Navigate to Home Server Settings Cluster Configuration to verify the cluster configuration status Verify the cluster is shown as Online and Robust and has the correct number of nodes 20 Confirm all final settings IP addresses customer contact information service restarts client access and that customer expectations are all in place Features such as replication and data migration must all...

Страница 60: ...forming certain tasks require that you access the server through the command line interface CLI Refer to the System Access Guide for more information Chapter 8 Accessing the server CLI Hitachi NAS Platform Series 5000 Hardware Reference 60 ...

Страница 61: ...annel SFP SX325116 Fan tray 2 per server SX325142 Clip in rail kit SX325150 Bezel Switch Parts Part number Description Notes ICX6430 24 Managed 24 port Ethernet 10 100 1000 Base Tnotes Used for private management network when desired BR VDX6740 24 F or R Brocade VDX 6740 10GbE Switch 16 ports SFP AC F for front side or R for rear side exhaust Exhaust AF Chapter 9 Parts list for NAS Platform Series...

Страница 62: ...FP 10GE 300 meters 850 nm multi mode 3 3v Supported in 6 x 10GbE network ports 4 x cluster ports Not supported in 4 x Fibre Channel ports SFP16 SR SP SFP 16G FC 100 meters 850nm Fibre Channel 4 25 14 025 Gbps Supported in 4 x Fibre Channel ports Not supported in 6 x 10GbE network ports 4 x cluster ports FTLX1475D3BCV SFP 10GE 10km 1310 nm single mode 3 3v Supported in 6 x 10GbE network ports 4 x c...

Страница 63: ...2097 Copper cable SFP 10GE passive twinax for 10GbE network ports 3 meters Supported in 6 x 10GbE network ports Not supported in 4 x cluster ports Not supported in 4 x Fibre Channel ports SX222098 Copper cable SFP 10GE passive twinax for 10GbE network ports 5 meters Supported in 6 x 10GbE network ports Not supported in 4 x cluster ports Not supported in 4 x Fibre Channel ports Chapter 9 Parts list...

Страница 64: ...antara Corporate Headquarters 2535 Augustine Drive Santa Clara CA 95054 USA HitachiVantara com community HitachiVantara com Contact Information USA 1 800 446 0744 Global 1 858 547 4526 HitachiVantara com contact ...

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