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Troubleshooting > Problem Guide
Symptom
Cause and Correction
“DISC ERROR” appears
when releasing write-protect
The “capture” function of
MyDVD is unavailable.
Power does not come on, or
no operation occurs by
pressing button.
The date and time are
incorrect.
No scene can be deleted.
Disc cannot be removed.
A disc that was write-protected using the write-protect setting tool (WPTOOL)
equipped with the UDF driver on the CD-ROM provided with this DVD video
camera/recorder cannot be released on this DVD video camera/recorder as is.
Use the write-protect setting tool on PC to release the write-protect.
The “capture” function of MyDVD is only for DVD camera with i.Link
connection: It is not available on this DVD video camera/recorder.
Use DVD-MovieAlbumSE to import the images recorded on DVD-RAM disc into
the PC.
Execute system reset (disconnect the battery or AC adapter/charger, and then
use a fine tipped pen, etc. to hold down the RESET button for several seconds).
Then connect a battery or AC adapter/charger and make sure the DVD video
camera/recorder accepts operation.
System reset will return the date/time and all items set using menu (except for
LCD settings) to the defaults at the factory. After recovery, reset the date/time
and each setting item as required.
Has the DVD video camera/recorder been subjected to impact?
The DVD video camera/recorder could be damaged.
Has the DVD video camera/recorder been left unused for a long period of time?
The internal backup battery may be discharged: Charge it. (Charge procedure:
Connect the AC adapter/charger to the DVD video camera/recorder and AC
outlet, set the power switch on the DVD video camera/recorder to "POWER
OFF", and then leave them for at least 24 hours.)
Is the cursor placed on scene to be deleted?
Even if desired scenes are selected using yellow cursor, if there are the selected
scenes (in red frame), those scenes in red frame will be deleted. Check the color
of cursor and bar graph on the thumbnail display screen.
Is battery or AC adapter/charger (power supply) connected?
With the DVD video camera/recorder, a disc cannot be removed unless a power
supply is connected.
Has disc rotation stopped?
Making sure the disc stops, and then restart operation. Disc cannot be removed
until rotation has stopped.
Did you disconnect the battery or AC adapter/charger (power supply) while the
disc was being accessed?
Reconnect power supply, set the power switch to "VIDEO", and then remove the
disc after the sound showing the disc lock has been released is heard.
If the disc still cannot be removed, the DVD video camera/recorder is faulty:
Refer to "4-8 Procedure for Removing Disc from Faulty the DVD video camera/
recorder".
Miscellaneous
