4 - 1
4
4-1 Procedure for Troubleshooting
Perform troubleshooting in the order shown in Fig. 4-1-1.
Troubleshooting
*1: Messages and error codes will appear on LCD monitor or in viewfinder.
Fig. 4-1-1
Note:
1) Before troubleshooting or servicing, be sure to obtain customer approval for the following:
4-5-1 List of items to be reset
a) The image data stored on disc may be lost depending on the details and situation of fault
(defect).
b) The date/time and various settings, including video recording mode, designated by customer
after purchase may in some cases be reset to the defaults before purchase (factory settings).
2) Take note of settings on received product, referring to “4-5 System Resetting/Resetting Camera
Functions”: The notes will be necessary not only for resetting, but for checking defects that occur
under the particular setting conditions.
Check
phenomenon
System reset
(section 4-5)
No message or
error code
appears
*1
Message
appears
*1
Error code
appears
*1
Check firmware
version
(section 4-6-1)
Problem guide
(section 4-2)
Messages and
Troubleshooting
(section 4-3)
Major Error
Codes and
Troubleshooting
(section 4-4-3)
Update firmware
(section 4-6-2)
Updating
needed
: Troubleshooting
: Phenomenon
: Check
Updating
unneeded
No improvement
after updating
No improvement
Check
troubleshooting
with the factory
Error codes not included in
service manual appear
Check
troubleshooting
with the factory
Trouble
Diagnosis
(section 4-7)
No improvement
No improvement
