33
6
Maintenance and Service
6.1 Troubleshooting
When a malfunction of the instrument is suspected, check the battery level and
connection cable conditions and then, if necessary, contact your authorized Hioki
distributor or reseller.
•
Before sending the instrument for repair
When the instrument operation does not seem normal, check the following items.
Symptom
Possible cause
Solution and reference
Nothing appears
in the display.
•
The power is OFF.
•
The AC adapter is
improperly attached.
•
The AC adapter
is incorrectly
connected.
•
The batteries are
exhausted.
•
Hold down the power key to turn the power ON.
•
Check that the AC adapter is connected correctly.
•
Check to see that the batteries are properly
installed.
•
Use new LR6 alkaline batteries.
If the problem persists, the instrument needs to be
repaired or inspected.
Contact your authorized Hioki distributor or reseller.
When the power
is turned ON, the
date and time
are significantly
deviated from the
correct values.
The backup lithium
battery life has expired.
The replacement cycle for the backup lithium
battery is 5 years. Contact your authorized Hioki
distributor or reseller.
Measured data
cannot be found.
Recording has
restarted since
measurement stop.
Be aware that data is deleted if recording is started
accidentally after measurement stops.
•
The wireless
logger cannot be
found.
•
A connection
to the wireless
logger cannot be
established.
Are you using
the LR8410 to
perform real-time
measurement?
Data cannot be collected with Wireless Logger
Collector during real-time measurement by the
LR8410.
The Bluetooth module
power is OFF ( is off
or blinking).
Press the power key of the instrument and turn ON
the Bluetooth module power.
The wireless logger
cannot be searched for
or connected if another
terminal (LR8410, PC,
or Android terminal) is
connected ( is lit).
Cut off the communications of the connected
terminal and then search for or connect the wireless
logger again.
Communication with all
Bluetooth compatible
instruments is not
guaranteed.
Try other terminals.
6 Maintenance and Service
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