7
Warranty
1.
Hills provides consumers with the following
warranty in relation to this Product, in
addition to complying with the
requirements of any relevant legislation,
including the Competition and Consumer
Act 2010 (Cth) in Australia and the
Consumer Guarantees Act 1993 in New
Zealand (the
Acts
), except where a New
Zealand consumer acquires the relevant
Product for the purposes of a business.
2.
In this warranty, we have used the
following definitions:
(a) Hills
,
our
or
we
means Hills Limited
(ABN 35 007 573 417) of
159 Port Road Hindmarsh South
Australia 5007;
(b) Products
means the following goods
manufactured by Hills (including
products manufactured for Hills by
its contract manufacturers):
Hills Extra Large Rotating Caddy
Ironing Board;
(c) Material
means a material or
component used by Hills in the
manufacture of the Products;
(d) Warranty Period
means 3 years from
the date of purchase of the relevant
Product and, in relation to the cover
and underlay, means a period of one
year from the date of purchase of the
Product. If the Product or part (as the
case may be) is repaired or replaced,
there will be no extension to the original
warranty period; and
(e) Workmanship
means the handling,
assembly and manufacturing processes
performed by or on behalf of Hills in
order to manufacture the Products.
3.
Hills warrants that for the duration of the
Warranty Period, all Products will be free of
faults arising from defects in Workmanship
or Materials, on the terms and conditions
set out in this warranty.
4.
Hills undertakes that if during the Warranty
Period any Product, or any part of a
Product, has failed to operate correctly due
to faulty Workmanship or defective Material,
it will repair or replace the Product or part
(as the case may be) free of charge provided
that the following procedure is met:
(a)
The consumer must contact Hills upon
becoming aware of any defect to a
Product. The contact details for Hills are
set out in this warranty and under the
heading “Hills contacts”.
(b)
Following consultation with Hills, Hills
will determine whether there is a defect,
and if so Hills agrees to (at Hills’ option):
i.
in the case of goods – repair, replace
or supply equivalent goods, or pay
the cost of any of those remedies to
the consumer; or
ii.
in the case of services – supply the
services again or pay the cost of
having the services supplied again.
(c)
If Hills requests the return of the
applicable Product or part, Hills will be
responsible for the collection and freight
costs of returning that Product or part.
The consumer agrees to assist Hills with
any reasonable request to enable Hills
to collect such Product or part.
(d)
Hills also agrees to be responsible for
the freight costs to deliver any new
Product or replacement part to the
consumer.
