Synergy® Air Elite Low Airloss Alternating Therapy System User Manual
13
(139122 REV 1)
Troubleshooting
WARNING:
Only Hill-Rom-authorized persons should service the Synergy®
Air Elite Low Airloss Alternating Therapy System. Service by
unauthorized persons could cause personal injury or equipment
damage.
Control Unit Does Not Operate
1. Make sure the power cord is plugged into the control unit and an
applicable power source that supplies the correct voltage.
2. It may be necessary to replace the fuse in the control unit. Call
Hill-Rom Technical Support for assistance.
Some Air Cells Have Lower Air Pressure than Others with
Normal Air Pressure
1. Put the unit in Static mode. Unzip the top coverlet from the bottom
encasement, and examine the air tubes between the air cells and the
main air supply line for kinks. Adjust the air tubes as necessary.
2. Examine the air cells for leaks. If a leak is found, call Hill-Rom
Technical Support for assistance.
Control Unit Supplies Air but Mattress Does Not Inflate
1. Make sure the unit is plugged into an applicable power source that
supplies the correct voltage.
2. Examine the air tubes for kinks. Adjust the air tubes as necessary.
3. Make sure the air tubes are correctly connected. Connect the air
tubes as necessary.
4. Unzip the top coverlet from the bottom encasement, and examine
the air cells and air tubes for leaks. If a leak is found, call Hill-Rom
Technical Support for assistance.
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