17
ONE-YEAR LIMITED WARRANTY
CUSTOMERS IN USA
For small parts please call 1-888-775-1330 for assistance. For damaged product, you may have to return to the
retailer.
CUSTOMERS IN CANADA
Only return this product to the store if it was purchased within 90 days. If you have problems after 90 days of
purchase, please CALL 1-888-775-1330. DATED PROOF OF PURCHASE REQUIRED FOR WARRANTY SERVICE.
AZ Patio Heater, LLC (“Vendor”) warrants to the original retail purchaser of this heater to no other person, that if this
heater is assembled and operated in accordance with the printed instructions accompanying it, then for a period of one
year from the date of purchase, all parts in such heater shall be free from defects in manufacturing and workmanship.
Vendor may require reasonable
proof of your date of purchase from an authorized retailer or distributor. Therefore, you should
retain your sales slip or invoice. This limited Warranty shall be limited to the repair or replacement
of parts, which prove defective under normal use and service and which the vendor shall determine
in its reasonable discretion upon examination to be defective. Before returning any parts, you should contact Vendors
customer service department using the contact information listed below. If Vendor confirms, after examination a defect
covered by this limited warranty in any returned part, and if
Vendor approves the claim, Vendor will replace such
defective part without charge. If you return defective parts, Transportation charges must be prepaid by you. Vendor will
return replacement
parts to the original retail purchaser, Freight or postage prepaid.
The limited Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration,
misapplication, improper installation or improper maintenance or service by you
or third party. The failure to perform normal and routine maintenance on the product, shipping, damage, abnormal
adjustment to the burner, damage or repairs related to insects, birds, or animals of any kind, and damage due to
weather conditions as set out in this owner’s manual. In addition,
the Limited Warranty does not cover damage to the finish such as scratches, dents, discoloration, rust or weather
damage, after purchase. Please protect your investment.
The limited Warranty is in lieu of all other warranties offered by any retail company. Vendor disclaims all warranties for
products that are purchased from sellers other than authorized retailers or distributors. AFTER THE PERIOD OF THE
1 YEAR WARRANTY, VENDOR DISCLAIMS ANY AND IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. FURTHER, VENDOR SHALL HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD
PARYY FOR ANY SPECIAL,
INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTAL DAMAGES. Vendor assumes no responsibility
for any defects caused by third parties. This limited warranty gives the purchaser specific legal rights; a
purchaser may have other rights depending upon where he or she lives. Some jurisdictions do not allow the
exclusion or limitation of special, incidental or consequential damages, or limitations on how long a warranty
lasts, so the above exclusion and limitations may not apply to you.
Vendor does not authorize any person or company to assume for it any other obligation or
liability in
connection with the sale, installation, use, removal, return, or replacement of its
equipment, and no such
representations are binding on vendor.
For warranty service, please contact [email protected] or call us toll free at
888-775-1330.
Distributed by:
AZ Patio Heaters, LLC
Toll Free Number
1-888-775-1330
Sales Service and Repair
www.azpatioheaters.com
