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High Tech Pet Products, Inc.
PART 7 – TROUBLESHOOTING PROCEDURES
If any part of the system is not working use the following
troubleshooting procedure to isolate the failed component. Then contact
High Tech Pet Products Customer Support to get it repaired or replaced.
1) Test Base Station Transmitter
a)
First disconnect the boundary wire loop from the base station
transmitter by lifting the small door on the bottom of the
transmitter and pressing the two wire connection buttons (one is
black the other is red) while pulling gently on the wires.
b) Apply power to the transmitter and verify that the BREAK
DETECTION circuit indicates a break. There will be an audible alarm
and a message on the transmitter face. If a break is NOT indicated,
the base station transmitter has failed – repair or replace.
c) Make a Test Loop Wire as follows: Strip 1/2. inch of insulation
from the two ends of a 2.4 inch long piece of spare insulated
wire. You can use any gauge wire.
d) Attach the Test Loop Wire to the loop terminals (black and red)
on the bottom of the transmitter. Apply power to the transmitter
and verity the BREAK DETECTION circuit does NOT indicate a
break. There should be no audible alarm and no Break message
on the transmitter. If a break is detected the Base Station
Transmitter has failed – repair or replace.
2) Test all Humane Contain Collars
e)
With the TEST Loop Wire attached and the transmitter powered
adjust the transmitter Boost Power switch to normal (NOR) and
the Field Strength Control knob to maximum (fully clockwise). Now
bring one collar at a time close to the Test Wire Loop and verify the
collar is triggering. If you hear a beeping tone and see a flashing
red light on the face of the collar the collar is working and the Base
Station Transmitter is working, so go to step 3) to verify the loop.
f) If you do not hear a beep and see a flashing light on the face of the
collar then either the collar, or the transmitter, or both have failed.
Let’s try to isolate the problem down to a single component.
• If you have another collar, repeat step e) on that collar. If that
collar passes the test then that collar and the Base Station
Transmitter are OK, and only the first collar is failed – repair or
replace just the first collar.
