HID FARGO DTC 5500LMX, Руководство пользователя

Страница: 59 / 74

May 2017 PLT-02496, Version: 1.2
Page 5-5 Troubleshooting
# 81
Unable to Feed
The printer is unable to feed a
card from the input card hopper.
Check the following, then press the Pause button to continue.
Verify the card thickness setting is set to the thickness of
your cards.
Verify the Cleaning roller is properly installed on the Ribbon.
Check for card slippage. If necessary, run the Printer cleaning
routine.
Verify that your cards are within the perimeters accepted
card size range.
Verify the cards are not sticking together.
# 82 Mag Jam
A card is jammed magnetic
station
Clear any cards in the magnetic station using the buttons to
move the card out.
Press the Pause button to continue.
# 91
Ribbon Out
The print ribbon has run out.
Install a new ribbon.
Press the Pause button to continue or the ON/OFF button to
cancel.
# 93
Wrong Ribbon
The print ribbon installed in the
printer does not match the ribbon
type selected in the printer driver.
Change either the installed print ribbon or the ribbon type
selected in the printer driver.
Press the Pause button to continue or the ON/OFF button to
cancel.
# 97
Ribbon Search
Error The ribbon is not able to find the
next panel correctly.
Check for jams/breaks.
Recalibrate the ribbon sensor.
If broken, repair by taping the ribbon back on to the take- up
core.
Replace the ribbon.
Press the Pause button to continue or the ON/OFF button to
cancel.
# 99
Ribbon Error
The print ribbon has either broken
or jammed.
If jammed, clear the jam.
If broken, repair by taping the ribbon back on to the take- up
core.
Press the Pause button to continue or the ON/OFF button to
cancel.
# 100
Ribbon RFID Error
There is no ribbon or the ribbon
tag information is corrupted or
incorrect.
Verify the printer driver settings for correct Ribbon.
Try a new ribbon and continue.
Press the ON/OFF button to cancel.
# 102
# 103
# 104
#3
Headlift Error
This is a problem with the
printhead Lift.
Reset the printer and try again.
If this problem persists, call for technical assistance.
# 106
Job Data Error
The print data sent to the printer
is corrupt or has been interrupted.
Check the interface cable.
Select the ON/OFF button to cancel this print job and then
resend the job.
# 107
Printing Error
An error was detected during
printing.
Reset the printer and try again.
If this problem persists, call for technical assistance.
Error Message Cause Solution