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14 | Warranty
14.1 | General information on warranty cover
The usual two-year warranty period applies for the electric scooter. The warranty period begins
on the date of purchase as per the proof of purchase. The warranty does not cover normal wear
and tear, wear to the tyres, brake pads, handlebar grips or the footboard, discolouration or fading
of surfaces, improper use and damage caused by an accident, improper handling, acts of nature,
manipulation or attempted repairs by unauthorised or unqualified persons, or technically modified
electric scooters. Failure to have the stipulated servicing carried out by a specialist workshop
(approximately every 200 km or after recharging 15 times) will render the warranty cover null and
void. The warranty cover is also null and void if the device is used for commercial purposes or other
than its intended purpose. Damage caused by transportation or improper storage is also excluded
from the warranty.
14.2 | Prohibition of tuning
No technical modifications to the electric scooter are permitted. Any manipulation or constructional
modification to the chassis or for the purpose of performance enhancement/increased speed may
have serious legal and safety-related consequences for the user.
The scooter's chassis and motor may be seriously damaged as a result of overload.
The electric scooter will lose its approval for use on public roads, in conjunction with possible legal
consequences. The manufacturer does not accept any liability or provide any warranty in such a
case.
15 | Disposal
Dispose of packaging material and the product itself in accordance with applicable local
regulations.
Used electrical devices must not disposed of with household waste!
Should the Rennfix E-Scooter no longer be suitable for use, every consumer is legally
obliged to take used electrical devices to an appropriate collection point separately from
household waste. This ensures that used electrical devices are recycled properly and
prevents negative effects on the environment. For this reason, electrical devices are
marked with the symbol shown here.
Batteries must not be disposed of with household waste
As a consumer, you are required by law to take all batteries, regardless of whether or not
they contain harmful substances*, to a collection point in your municipality/district or to a
retailer so that they can be disposed of in an environmentally friendly manner.
*marked with: Cd = cadmium, Hg = mercury, Pb = lead
16 | Contact
If you have any questions about the product and/or these instructions, before using the product for
the first time, please contact our Service Centre by e-mail at: [email protected]. We will help you as
quickly as possible. This is the best way to ensure that the product is used correctly.
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