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Notices for Eurasian Economic Union

Manufacturer and Local Representative Information

Manufacturer information:

Hewlett Packard Enterprise, 6280 America Center Drive, San Jose, CA 95002 U.S.

Local representative information Russian:

Russia

ООО

Хьюлетт

Паккард

Энтерпрайз

Российская

Федерация

, 125171,

Москва

Ленинградское

шоссе

, 16

стр

.3,

Телефон

: +7 499 403 4248

Факс

: +7 499 403 4677

Kazakhstan

TOO «

Хьюлетт

Паккард

(

)»,

Республика

Казахстан

, 050040,

Алматы

Бостандыкский

район

проспект

Аль

Фараби

, 77/7,

Телефон

факс

: + 7 727 355 35 50

Local representative information Kazakh

Local representative information Kazakh:

Russia

ЖШС

Хьюлетт

Паккард

Энтерпрайз

Ресей

Федерациясы

, 125171,

Мәскеу

Ленинград

тас

жолы

, 16A

блок

Телефон

: +7 499 403 4248

Факс

: +7 499 403 4677

Kazakhstan

ЖШС

Хьюлетт

Паккард

(

)»,

Қазақстан

Республикасы

, 050040,

Алматы

Бостандык

ауданы

Әл

Фараби

даңғ

ылы

, 77/7,

Телефон

факс

: +7 727 355 35 50

Manufacturing date:

The manufacturing date is defined by the serial number.

If you need help identifying the manufacturing date, contact [email protected]

[email protected].

Notices for Eurasian Economic Union

251

Содержание HPE ProLiant DL345 Gen10 Plus

Страница 1: ...HPE ProLiant DL345 Gen10 Plus Server User Guide Part Number 30 88209EEE 002 Published August 2021 Edition 2...

Страница 2: ...Valid license from Hewlett Packard Enterprise required for possession use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical D...

Страница 3: ...P28 card ports and LEDs 1 10 HPE NS204i p NVMe OS Boot Device components 1 11 HPE NS204i p NVMe OS Boot Device LED definitions 1 12 Fan bay numbering 2 Operations 2 1 Removing and replacing the front...

Страница 4: ...lug power supply 4 6 6 Connecting a DC power cable to a DC power source 4 7 Installing a front 8 SFF drive cage option 4 8 Installing the rear 2 SFF drive backplane option 4 9 Installing the front 4 L...

Страница 5: ...2 1 1 12 LFF drive power cabling 5 2 1 2 24 SFF drive power cabling 5 2 1 3 2 SFF drive power cabling 5 2 2 Storage controller cabling 5 2 2 1 8 LFF SATA Box 2 and Box 3 to system board connector J17...

Страница 6: ...cabling 5 2 2 28 2 SFF SAS SATA Box 4 to type a controller cabling 5 2 2 29 2 SFF NVMe Box 4 to tri mode controller cabling 5 2 3 Energy pack cabling 5 2 4 Storage controller backup power cabling 5 3...

Страница 7: ...tem battery information 8 2 Replace the system battery 9 Safety warranty and regulatory information 9 1 Regulatory information 9 1 1 Notices for Eurasian Economic Union 9 1 2 Turkey RoHS material cont...

Страница 8: ...12 Support and other resources 12 1 Accessing Hewlett Packard Enterprise Support 12 2 Accessing updates 12 3 Customer self repair 12 4 Remote support 12 5 Documentation feedback...

Страница 9: ...Component identification This chapter describes the external and internal server features and components Component identification 9...

Страница 10: ...l tab 5 iLO Service port 6 USB 3 0 port The serial number iLO information pull tab is double sided One side shows the server serial number and the customer asset tag label The other side shows the def...

Страница 11: ...front panel LEDs and buttons Item Description Status Definition 1 Power On Standby button and system power LED Solid green System on Flashing green Performing power on sequence Solid amber System in...

Страница 12: ...er second iLO manual reboot sequence in progress Off Deactivated Item Description Status Definition When all four LEDs described in this table flash simultaneously a power fault has occurred For more...

Страница 13: ...The UID button can be used to display the Server Health Summary when the server will not power on For more information see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website UID...

Страница 14: ...vior System board 1 flash Processor 2 flashes Memory 3 flashes Riser board PCIe slots 4 flashes FlexibleLOM 5 flashes Storage controller 6 flashes System board PCIe slots 7 flashes Power backplane 8 f...

Страница 15: ...8 4 1 5 Slot 4 PCIe4 x8 8 4 1 6 Flex Slot power supply 1 7 Flex Slot power supply 2 optional 8 Serial port optional 9 USB 3 0 ports 10 iLO Management port 11 Video port 12 OCP NIC 3 0 slot The slot 3...

Страница 16: ...g blue 1 flash per sec Remote management or firmware upgrade in progress 4 flashes per sec iLO manual reboot sequence initiated 8 flashes per sec iLO manual reboot sequence in progress Off Deactivated...

Страница 17: ...power connector 2 5 Graphics card power connector 2 6 Primary PCIe4 riser connector 7 System battery 8 NVMe port 6A 9 OCP NIC 3 0 slot 10 OCP NIC 3 0 x16 upgrade connector 11 Internal USB 3 0 port 12...

Страница 18: ...5 Fan connector 3 26 NVMe port 3A 27 NVMe port 1A 28 Fan connector 2 29 NVMe port 2A 30 Not for use in this server 31 Fan connector 1 32 Type a modular storage controller slot 33 Drive backplane power...

Страница 19: ...f Reserved S8 Reserved S9 Reserved S10 Reserved S11 Reserved S12 Reserved To access the redundant ROM set S1 S5 and S6 to On When the system maintenance switch position 6 is set to the On position the...

Страница 20: ...DIMM slots are numbered sequentially 1 through 16 The supported Advance Memory Protection AMP modes use the letter assignments for population guidelines The arrow points to the front of the server DIM...

Страница 21: ...rank 4R Quad rank 8R Octal rank 3 Data width on DRAM x4 4 bit x8 8 bit 4 Memory generation PC4 DDR4 5 Maximum memory speed 3200 MT s 6 CAS latency AA CAS 22 22 22 AA CAS 26 22 22 for 3DS LRDIMM 7 DIM...

Страница 22: ...Processor and socket components Item Description 1 Pin field 2 Rail frame 3 Carrier frame 4 Processor 5 Force frame 6 Captive screws Torx T 20 Processor and socket components 22...

Страница 23: ...ront SFF drive box numbering SAS SATA NVMe Item Description 1 Box 1 2 Box 2 3 Box 3 Front LFF drive box numbering SAS SATA Item Description 1 Box 1 2 Box 2 3 Box 3 Rear SFF drive box 4 SAS SATA NVMe D...

Страница 24: ...he drive backplanes are connected To a storage controller Embedded HPE SR100i Gen10 Plus Software RAID controller using the onboard SATA NVMe ports Type a and type p storage controller ports To a SAS...

Страница 25: ...When the drive backplane is connected directly to a storage controller the drive numbering in each drive box starts at 1 Front SFF drive numbering Front LFF drive numbering Rear SFF drive numbering Dr...

Страница 26: ...rt 2 always connects to the controller port 2 SAS expander port 3 Drive numbers 1 to 4 SAS expander port 4 Drive numbers 5 to 8 SAS expander port 5 Drive numbers 9 to 12 SAS expander port 6 Drive numb...

Страница 27: ...n received for this drive The drive has also been identified by a management application Flashing amber 1 flash per second A predictive failure alert has been received for this drive Replace the drive...

Страница 28: ...HPE Basic Drive LED definitions 28...

Страница 29: ...ght bracket is shown in the following illustration with SFP28 ports and LEDs Table 2 LED indicators Item LED Status Description 1 Management Port Activity LED Off No activity Flashing Passing traffic...

Страница 30: ...green Passing traffic flashing frequency indicates traffic intensity Solid amber Link fault 5 System status LED Off System is not powered Solid amber Power is up software has not booted yet Solid gree...

Страница 31: ...S204i p NVMe OS Boot Devicecomponents Item Description 1 Drive bay 1 2 Drive bay 2 3 Thermal interface pad with removable liner 4 M 2 drive retaining latches HPE NS204i p NVMe OS Boot Device component...

Страница 32: ...NVMe OS Boot DeviceLED definitions Item Description Fault LED status 1 Bay 1 LED Off Normal Flashing 1Hz Drive predictive failure Amber Drive failure 2 Bay 2 LED HPE NS204i p NVMe OS Boot Device LED d...

Страница 33: ...Fan bay numbering The arrow points to the front of the server Fan bay numbering 33...

Страница 34: ...carried out prior to and after installing or removing a hardware option or performing a server maintenance or troubleshooting procedure Before performing these hardware operations review Rack warning...

Страница 35: ...d replacing the front bezel Procedure 1 If installed remove the Kensington security lock 2 Remove the front bezel To replace the component reverse the removal procedure Removing and replacing the fron...

Страница 36: ...Power up the server To power up the server use one of the following methods Press the Power On Standby button Use the virtual power button through iLO Power up the server 36...

Страница 37: ...efore the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode wi...

Страница 38: ...Releasing the cable management arm Release the cable management arm and then swing the arm away from the rack Releasing the cable management arm 38...

Страница 39: ...sure that the rack is adequately stabilized before extending anything from the rack Procedure 1 Pull down the quick release levers on each side of the server 2 If necessary use a T 25 Torx screwdrive...

Страница 40: ...assis components before removing the chassis from the rack Procedure 1 If installed remove the front bezel 2 Power down the server 3 Remove all power a Disconnect each power cord from the power source...

Страница 41: ...the chassis in this manner results in improper airflow and improper cooling that can lead to thermal damage Procedure 1 Power down the server 2 If installed release the cable management arm 3 Remove...

Страница 42: ...of the server with the latch open Allow the panel to extend past the rear of the server approximately 1 25 cm 0 5 in 2 Push down on the latch The access panel slides to a closed position 3 Tighten the...

Страница 43: ...ower a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do one of the following Extend the server from the rack Remove the server from the rack 5 Remove...

Страница 44: ...panel is open Procedure 1 Power down the server 2 If installed release the cable management arm 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from...

Страница 45: ...rack Remove the server from the rack 5 Remove the access panel 6 Do one of the following If an expansion card with internal cables is installed on the riser disconnect the cables from the card If cabl...

Страница 46: ...Removing a riser cage 46...

Страница 47: ...u have a T 10 Torx screwdriver available Procedure 1 Power down the server 2 If installed release the cable management arm 3 Remove all power a Disconnect each power cord from the power source b Disco...

Страница 48: ...Setup This chapter describes the initial setup procedure for the server As well as general operational requirements and safety reminders Setup 48...

Страница 49: ...ending on your technical expertise and the complexity of the product for the initial system installation select one of the following options Ordering the HPE Installation Service Setting up the server...

Страница 50: ...tion Service provides the following benefits Installation by an HPE authorized technical specialist Verification prior to installation that all service prerequisites are met Delivery of the service at...

Страница 51: ...ety compliance enterpriseproducts Procedure Unbox the server 1 Unbox the server and verify the contents Server Power cord Rack mounting hardware optional Documentation The server does not ship with OS...

Страница 52: ...ation see one of the following guides HPE Smart Array SR Gen10 User Guide at https www hpe com support SSC SRGen10 ug HPE SmartRAID SR Gen10 Plus Controller User Guide at https www hpe com info SmartR...

Страница 53: ...u boot to F10 Manually deploy an OS a Insert the installation media For remote management click Virtual Drives in the iLO remote console to mount images drivers or files to a virtual folder If a stora...

Страница 54: ...Operational requirements Operational requirements 54...

Страница 55: ...nent the gaps between the components cause changes in airflow through the rack and across the servers Cover all gaps with blanking panels to maintain proper airflow CAUTION Always use blanking panels...

Страница 56: ...for most server products is 35 C 95 F The temperature in the room where the rack is located must not exceed 35 C 95 F CAUTION To reduce the risk of damage to the equipment when installing third party...

Страница 57: ...to the product rating label or the user documentation supplied with that option WARNING To reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circu...

Страница 58: ...ctrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or ce...

Страница 59: ...hen extended from the rack WARNING To reduce the risk of personal injury or damage to the equipment be sure that The rack has anti tip measures in place Such measures include floor bolting anti tip fe...

Страница 60: ...Be sure sufficient clearance exists for cabling installation and removal of the server and movement of the rack doors Rack warnings and cautions 60...

Страница 61: ...not expose the energy pack to temperatures higher than 60 C 140 F After power is disconnected battery voltage might still be present for 1s to 160s CAUTION Protect the from power fluctuations and tem...

Страница 62: ...sitive component or assembly Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation o...

Страница 63: ...ystem Utilities F9 Use this option to configure the system BIOS Intelligent Provisioning F10 Use this option to deploy an operating system or configure storage Boot menu F11 Use this option to make a...

Страница 64: ...ware options For more information on supported options see the product QuickSpecs on the HPE ProLiant DL345 Gen10 Plus Server website at https www hpe com servers dl345 gen10 plus To view the warranty...

Страница 65: ...before beginning any installation procedure Improper grounding can cause electrostatic discharge Install any hardware options before initializing the server If multiple options are being installed re...

Страница 66: ...rack rail option can be installed in round hole square hole or threaded hole racks For installation instructions see the Hewlett Packard Enterprise website https www hpe com support DL385Gen10Plus rac...

Страница 67: ...ted to the back of the server The CMA also allows extending the server from the rack without powering down the server or disconnecting the rear cables For installation instructions see the Hewlett Pac...

Страница 68: ...Installing the bezel and bezel lock Installing the bezel and bezel lock 68...

Страница 69: ...ATA software RAID 8 SFF SATA All box 3 drives connected to the NVMe SATA port 8A supports SATA software RAID 8 SFF SATA 2 SFF NVMe All box 3 drives connected to the NVMe SATA port 8A supports SATA sof...

Страница 70: ...nly one drive is used install it in the bay with the lowest drive number For drive numbering see Drive bay numbering This server does not support mixed drive types in the same drive box When installin...

Страница 71: ...and thermal damage do not operate the server unless all drive and device bays are populated with either a component or a blank Procedure 1 Remove the drive blank LFF drive blank SFF drive blank 2 Prep...

Страница 72: ...on for detailed instructions HPE SR Gen10 Plus Software RAID User Guide at https www hpe com support SSC SRGen10Plus ug HPE SmartRAID SR Gen10 Plus Controller User Guide at https www hpe com info Smar...

Страница 73: ...er supply options Depending on the installed options and the regional location where the server was purchased the server can be configured with one of the supported power supplies Power supply options...

Страница 74: ...on the hot plug power supply and calculators to determine server power consumption in various system configurations see the Hewlett Packard Enterprise Power Advisor website https www hpe com info pow...

Страница 75: ...to the plug electrical outlet and the point where the cord extends from the server WARNING To reduce the risk of injury from electric shock hazards do not open power supplies Refer all maintenance up...

Страница 76: ...ol before touching them CAUTION To prevent improper cooling and thermal damage do not operate the enclosure unless all device bays are populated with either a component or a blank Procedure 1 Remove t...

Страница 77: ...the sheathing b Secure the power cord with the strain relief strap Roll the extra length of the strap around the power supply handle 5 Connect the power cord to the power source 6 Be sure that the pow...

Страница 78: ...the power for each power supply if there are multiple power supplies In accordance with applicable national requirements for Information Technology Equipment and Telecommunications Equipment this pow...

Страница 79: ...2 Remove the ring tongue 3 Crimp the ring tongue to the ground cable from the 48 V DC power source Installing the HPE 800 W Flex Slot 48 VDC hot plug power supply 79...

Страница 80: ...4 Remove the terminal block connector 5 Loosen the screws on the terminal block connector Installing the HPE 800 W Flex Slot 48 VDC hot plug power supply 80...

Страница 81: ...lb in of torque The ground wire must be connected before the 48 V wire and the return wire 7 Insert the 48 V wire into the left side of the terminal block connector and then tighten the screw to 1 3...

Страница 82: ...e into the right side of the connector and then tighten the screw to 1 3 N m 10 lb in of torque 9 Install the terminal block connector into the power supply Installing the HPE 800 W Flex Slot 48 VDC h...

Страница 83: ...ging the internal wires of a power cord or a server cable Never bend power cords and server cables tight enough to cause a crease in the sheathing b Secure the power cord wires and cables with the str...

Страница 84: ...then connect the power cord to the 48 V DC power source or PDU 13 To supply 48 V to the power supply turn on the 48 V power source or switch the PDU breaker to the on position 14 Be sure that the pow...

Страница 85: ...nology Equipment and Telecommunications Equipment this power supply only connects to DC power sources that are classified as SELV or TNV Generally these requirements are based on the International Sta...

Страница 86: ...e of the power supply 3 Do the following a Remove the grounding screw from the front of the power supply b Remove the four screws from the 48 V wire and return wire connectors Installing the HPE 1600...

Страница 87: ...re to the connectors as marked and tighten to 0 98 N m 8 68 lb in of torque 5 Attach the ground earthed wire to the ground screw and tighten to 1 47 N m 13 lb in of torque Installing the HPE 1600 W Fl...

Страница 88: ...r cables tight enough to cause a crease in the sheathing b Secure the wires and cables with the strain relief strap Roll the extra length of the strap around the power supply handle 8 Slide the power...

Страница 89: ...12 Make sure that the power supply LED is green Installing the HPE 1600 W Flex Slot 48 VDC hot plug power supply 89...

Страница 90: ...he DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected Locate the equipmen...

Страница 91: ...Connecting a DC power cable to a DC power source 91...

Страница 92: ...fore touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 2 If installed remove the...

Страница 93: ...14 Install the fan cage 15 Install the air baffle 16 Install the access panel 17 Install the server into the rack 18 Connect each power cord to the server 19 Connect each power cord to the power sour...

Страница 94: ...ol before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 2 Power down the serv...

Страница 95: ...Install drives 13 Install the air baffle 14 Install the access panel 15 Install the server into the rack 16 Connect each power cord to the server 17 Connect each power cord to the power source 18 Powe...

Страница 96: ...g any installation procedure Improper grounding can cause ESD 2 Power down the server 3 If installed release the cable management arm 4 Remove all power a Disconnect each power cord from the power sou...

Страница 97: ...12 Disconnect all cables connected to the LFF drive backplane assembly 13 Remove the LFF backplane assembly 14 Install the LFF drive cage backplane Installing the front 4 LFF drive backplane option 97...

Страница 98: ...drive backplane 18 Install drives 19 Install the fan cage 20 Install the air baffle 21 Install the access panel 22 Install the server into the rack 23 Connect each power cord to the server 24 Connect...

Страница 99: ...peed increase to cool the server The server shuts down during the following temperature related scenarios At POST and in the OS iLO 5 performs an orderly shutdown if a cautionary temperature level is...

Страница 100: ...an lead to thermal damage Procedure 1 Power down the server 2 If installed release the cable management arm 3 Remove all power a Disconnect each power cord from the power source b Disconnect each powe...

Страница 101: ...tall the access panel 9 Install the server into the rack 10 Connect each power cord to the server 11 Connect each power cord to the power source 12 Power up the server Installing high performance fans...

Страница 102: ...rver does not support mixing LRDIMMs and RDIMMs Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization All memory installed in the server must be of t...

Страница 103: ...d processor determines the type of DIMM that is supported in the server AMD EPYC processors support DDR4 3200 DIMMS Mixing DIMM types is not supported Install only the supported DDR4 3200 DIMMs in the...

Страница 104: ...information For specific DIMM population information see the DIMM population guidelines on the Hewlett Packard Enterprise website https www hpe com docs amd population rules Gen10Plus DIMM population...

Страница 105: ...rmation For more information about memory speed information in HPE servers using AMD processors see the Hewlett Packard Enterprise website https www hpe com docs amd speed table Gen10Plus HPE SmartMem...

Страница 106: ...keyed surface of the DIMM slot and then fully press the DIMM into the slot until the latches snap back into place The DIMM slots are structured to ensure proper installation If you try to insert a DI...

Страница 107: ...AID For more information on software RAID configuration see the HPE SR Gen10 Plus Software RAID User Guide at https www hpe com support SSC SRGen10Plus ug Type a modular AROC and type p PCIe plug in G...

Страница 108: ...nnect each power cord from the server 4 Do one of the following Extend the server from the rack Remove the server from the rack 5 Remove the access panel 6 Remove the air baffle 7 Remove the fan cage...

Страница 109: ...15 Connect each power cord to the power source 16 Power up the server Installing a storage controller 109...

Страница 110: ...PE Smart Storage Hybrid Capacitor IMPORTANT The HPE Smart Storage Hybrid Capacitor is only supported on Gen10 and later servers One energy pack option can support multiple devices An energy pack optio...

Страница 111: ...A single 96W battery can support up to 24 devices After the battery is installed it might take up to two hours to charge Controller features requiring backup power are not re enabled until the battery...

Страница 112: ...age Hybrid Capacitor with the 145mm cable Before installing the HPE Smart Storage Hybrid Capacitor verify that the system BIOS meets the minimum firmware requirements to support the capacitor pack IMP...

Страница 113: ...talled Procedure 1 Power down the server 2 If installed release the cable management arm 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the ser...

Страница 114: ...1 Install the fan cage 12 Install the air baffle 13 Install the access panel 14 Install the server into the rack 15 Connect each power cord to the server 16 Connect each power cord to the power source...

Страница 115: ...Riser and riser cage options Riser and riser cage options 115...

Страница 116: ...nstalled release the cable management arm 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do one of the following Extend the server...

Страница 117: ...if needed 11 Install the riser cage 12 Connect data cables to drive backplanes if needed 13 Install the access panel 14 Install the server into the rack 15 Connect each power cord to the server 16 Co...

Страница 118: ...ver 2 If installed release the cable management arm 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do one of the following Extend...

Страница 119: ...ion board if needed 11 Install the riser cage 12 Connect data cables to drive backplanes if needed 13 Install the access panel 14 Install the server into the rack 15 Connect each power cord to the ser...

Страница 120: ...Expansion slots Expansion slots 120...

Страница 121: ...Negotiable link width s Primary riser connector PCIe slot and card length 2 slot riser Optional Slot 1 Full length Full height FL FH PCIe4 x16 16 8 4 1 Slot 2 Full length Full height FL FH PCIe4 x16...

Страница 122: ...either an expansion slot cover or an expansion board installed To install the component Prerequisites Before you perform this procedure make sure that you have a T 10 Torx screwdriver available Proce...

Страница 123: ...ard connect the cables 10 Install the riser cage 11 Install the access panel 12 Slide the server into the rack 13 Connect each power cord to the server 14 Connect each power cord to the power source 1...

Страница 124: ...ove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Do one of the following Extend the server from the rack Remove the server from the rack...

Страница 125: ...o qs PCIe workload accelerators These options are PCIe card based direct attach solutions that use solid state storage technology directly on the PCI bus to boost I O performance and reduce latency to...

Страница 126: ...own the server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following Extend the server from the rack Remove the s...

Страница 127: ...he cable illustrated in blue is a Y cable to support 2 accelerators in primary riser 12 Install the air baffle 13 If you are installing a full length accelerator slide the retention clip to the unlock...

Страница 128: ...er cable to the accelerator The cable illustrated in blue is a Y cable to support 2 accelerators in primary riser 16 After installing a full lenght accelerator slide the retention clip to the locked p...

Страница 129: ...The installation is complete Installing an accelerator or GPU 129...

Страница 130: ...M 2 SSD options The server supports the installation of M 2 SATA and NVMe SSD options for Booting up from flash solution Data backup redundancy M 2 SSD options 130...

Страница 131: ...u perform this procedure make sure that you have the following items available T 15 Torx screwdriver Phillips No 1 screwdriver Procedure Installing the drives onto the M 2 SATA add in card 1 Insert th...

Страница 132: ...c Install the add in card d Install the primary riser cage 13 Install the air baffle 14 Install the access panel 15 Install the server into the rack 16 Connect each power cord to the server 17 Connec...

Страница 133: ...ling drives onto the boot device 1 Remove the liner from the thermal interface pad 2 Install the drives Installing the boot device 3 Power down the server 4 If installed release the cable management a...

Страница 134: ...ion slot 16 Install the access panel 17 Install the server into the rack 18 Connect each power cord to the server 19 Connect each power cord to the power source 20 Power up the server Deploying an ope...

Страница 135: ...he server 4 Do one of the following Extend the server from the rack Remove the server from the rack 5 Remove the access panel 6 Remove the primary riser cage 7 Remove the OCP NIC 3 0 adapter blank 8 I...

Страница 136: ...bandwidth upgrade cable 10 Install the primary riser 11 Install the access panel 12 Install the server into the rack 13 Connect each power cord to the server 14 Connect each power cord to the power s...

Страница 137: ...rd from the power source b Disconnect each power cord from the server 4 Do one of the following Extend the server from the rack Remove the server from the rack 5 Remove the access panel 6 Insert the s...

Страница 138: ...nagement arm 3 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Remove the server from the rack 5 Remove the access panel 6 Remove the...

Страница 139: ...e server 16 Configure the serial port a From the boot screen press F9 to enter UEFI System Utilities b From the UEFI System Utilities screen select System Configuration BIOS Platform Configuration RBS...

Страница 140: ...HPE Trusted Platform Module 2 0 Gen10 Plus option HPE Trusted Platform Module 2 0 Gen10 Plus option 140...

Страница 141: ...e information about operating system support see the product QuickSpecs on the Hewlett Packard Enterprise website https www hpe com info qs For more information about Microsoft Windows BitLocker Drive...

Страница 142: ...ewlett Packard Enterprise service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these features When returning a system board for servic...

Страница 143: ...Installing and enabling the HPE TPM 2 0 Gen10 Plus option Installing and enabling the HPE TPM 2 0 Gen10 Plus option 143...

Страница 144: ...Installing the Trusted Platform Module board Installing the Trusted Platform Module board 144...

Страница 145: ...o cool before touching them Procedure 1 Update the system ROM Locate and download the latest ROM version from the Hewlett Packard Enterprise Support Center website https www hpe com support hpesc To u...

Страница 146: ...ight result in damage to the TPM or system board 2 Install the TPM board a Locate the TPM connector on the system board See the server hood label for the exact location b Align the TPM board with the...

Страница 147: ...4 Secure the rivets into place by pushing them firmly through the holes in the TPM cover 5 Proceed to Preparing the server for operation Installing the TPM board and cover 147...

Страница 148: ...air baffle 2 Install the access panel 3 Install the server into the rack 4 Connect each power cord to the server 5 Connect each power cord to the power source 6 Power up the server 7 Enabling the Trus...

Страница 149: ...as TPM 2 0 when the server is powered on after installing it In UEFI Boot Mode the Trusted Platform Module can be configured to operate as TPM 2 0 default or TPM 1 2 In Legacy Boot Mode the Trusted P...

Страница 150: ...as pressed in the previous step do one of the following If in graphical mode click Yes If in text mode press the Y key 6 Press the ESC key to exit System Utilities 7 If changes were made and saved the...

Страница 151: ...isibility is set to Visible 5 Press the F10 key to save your selection 6 When prompted to save the change in System Utilities do one of the following If in graphical mode click Yes If in text mode pre...

Страница 152: ...s required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key pas...

Страница 153: ...Cabling This chapter includes cabling guidelines and diagrams for internal component cabling Cabling 153...

Страница 154: ...y the length of the cable Use the internal cable management features to properly route and secure the cables When routing cables be sure that the cables are not in a position where they can be pinched...

Страница 155: ...emove cables that are no longer being used Retaining them inside the system can restrict airflow If you intend to use the removed cables later label and store them for future use Cabling guidelines 15...

Страница 156: ...Storage cabling Storage cabling 156...

Страница 157: ...Drive power cabling Drive power cabling 157...

Страница 158: ...12 LFF drive power cabling Description 4LFF BOX1 to power connector J37 4LFF BOX2 to power connector J68 4LFF BOX3 to power connector J42 12 LFF drive power cabling 158...

Страница 159: ...24 SFF drive power cabling Description 8SFF BOX1 to power connector J37 8SFF BOX2 to power connector J68 8SFF BOX3 to power connector J42 24 SFF drive power cabling 159...

Страница 160: ...2 SFF drive power cabling 2 SFF drive power cabling 160...

Страница 161: ...Storage controller cabling Storage controller cabling 161...

Страница 162: ...8 LFF SATA Box 2 and Box 3 to system board connector J17 cabling 8 LFF SATA Box 2 and Box 3 to system board connector J17 cabling 162...

Страница 163: ...8 LFF SAS SATA Box 2 and Box 3 to type a controller cabling Description Box 2 to controller port 2 Box 3 to controller port 1 8 LFF SAS SATA Box 2 and Box 3 to type a controller cabling 163...

Страница 164: ...F SAS SATA to P816 a controller cabling Item Description Orange Box 2 to controller port 2 Orange Box 3 to controller port 1 Blue Box 1 to controller port 3 12 LFF SAS SATA to P816 a controller cablin...

Страница 165: ...16 a controller cabling Item Description Orange Box 2 to controller port 2 Orange Box 3 to controller port 1 Blue Box 1 to controller port 3 Pink Box 4 to controller port 4 12 LFF SAS SATA 2SFF to P81...

Страница 166: ...8 SFF SATA Box 3 to system board connector J17 cabling 8 SFF SATA Box 3 to system board connector J17 cabling 166...

Страница 167: ...8 SFF SAS SATA Box 3 to type a controller cabling Description Box 3 port 1 to controller port 1 Box 3 port 2 to controller port 2 8 SFF SAS SATA Box 3 to type a controller cabling 167...

Страница 168: ...8 SFF SAS SATA Box 3 to PCIe controller cabling Description Box 3 port 1 to controller port 1 Box 3 port 2 to controller port 2 8 SFF SAS SATA Box 3 to PCIe controller cabling 168...

Страница 169: ...S SATA Box 2 to type a controller E208i a E408i a cabling Description Box 2 port 1 to controller port 1 Box 2 port 2 to controller port 2 8 SFF SAS SATA Box 2 to type a controller E208i a E408i a cabl...

Страница 170: ...8 SFF SAS SATA Box 2 to type a controller P816i a cabling Description Box 2 port 1 to controller port 3 Box 2 port 2 to controller port 4 8 SFF SAS SATA Box 2 to type a controller P816i a cabling 170...

Страница 171: ...8 SFF SAS SATA Box 1 to type a controller cabling Description Box 1 port 1 to controller port 1 Box 1 port 2 to controller port 2 8 SFF SAS SATA Box 1 to type a controller cabling 171...

Страница 172: ...r cabling Item Description Blue Box 2 port 1 to controller port 3 Blue Box 2 port 2 to controller port 4 Orange Box 3 port 1 to controller port 1 Orange Box 3 port 2 to controller port 2 16 SFF SAS SA...

Страница 173: ...xpander port 4 Blue Box 2 port 1 to SAS expander port 5 Blue Box 2 port 2 to SAS expander port 6 Blue Box 3 port 1 to SAS expander port 7 Blue Box 3 port 2 to SAS expander port 8 Pink Type a controlle...

Страница 174: ...Description Orange Box 2 port 1 to system board J17 port 8A Orange Box 2 port 2 to system board J18 port 5A Orange Box 2 port 3 to system board J67 port 4A Blue Box 2 port 4 to system board J57 port 3...

Страница 175: ...r cabling Item Description Blue Box 1 port 1 to controller port 3 Blue Box 1 port 2 to controller port 4 Orange Box 3 port 1 to controller port 1 Orange Box 3 port 2 to controller port 2 16 SFF SAS SA...

Страница 176: ...rd J59 port 2A Orange Box 1 port 3 to system board J56 port 1A Orange Box 1 port 4 to system board J57 port 3A Blue Box 2 port 1 to system board J17 port 8A Blue Box 2 port 2 to system board J18 port...

Страница 177: ...2 SFF SAS SATA Box 4 to SAS expander port 9 cabling 2 SFF SAS SATA Box 4 to SAS expander port 9 cabling 177...

Страница 178: ...ion Pink Box 1 port 1 to x16 controller port 1 or x32 controller port 4 Blue Box 2 port 1 to x16 controller port 2 or x32 controller port 3 Orange Box 3 port 1 to x16 controller port 1 or x32 controll...

Страница 179: ...ion Orange Box 1 port 1 to x16 controller port 1 or x32 controller port 4 Blue Box 2 port 1 to x16 controller port 2 or x32 controller port 3 Pink Box 3 port 1 to x16 controller port 1 or x32 controll...

Страница 180: ...x2 and Box3 to type a tri mode controller cabling Item Description Blue Box 2 port 1 to controller port 2 Orange Box 3 port 1 to controller port 1 8 SFF Basic U 3x1 Box2 and Box3 to type a tri mode co...

Страница 181: ...boad J59 port 2A Pink Box 2 port 1 to system board J57 port 3A Pink Box 2 port 2 to system board J56 port 1A Pink Box 2 port 3 to system board J17 port 8A Pink Box 2 port 4 to system board J18 port 5...

Страница 182: ...n primary riser cabling Description Box 3 port 1 to controller port 1 Box 3 port 2 to controller port 2 Box 3 port 3 to controller port 3 Box 3 port 4 to controller port 4 8 SFF NVMe x4 Box 3 Premium...

Страница 183: ...n primary riser cabling Description Box 2 port 1 to controller port 1 Box 2 port 2 to controller port 2 Box 2 port 3 to controller port 3 Box 2 port 4 to controller port 4 8 SFF NVMe x4 Box 2 Premium...

Страница 184: ...secondary riser cabling Description Box 1 port 1 to controller port 1 Box 1 port 2 to controller port 2 Box 1 port 3 to controller port 3 Box 1 port 4 to controller port 4 8 SFF NVMe x4 Box 1 Premium...

Страница 185: ...32 tri mode controller in primary riser cabling Item Description Orange Box 3 port 1 2 to controller port 1 Blue Box 3 port 3 4 to controller port 2 8 SFF NVMe x2 Box 3 Premium U 2 U 3 to x16 or x32 t...

Страница 186: ...Item Description Orange Box 2 port 1 2 to x16 port 1 or x32 port 3 controller in primary or secondary riser Blue Box 2 port 3 4 to x16 port 2 or x32 port 4 controller in primary or secondary riser 8 S...

Страница 187: ...tri mode controller in secondary riser cabling Item Description Orange Box 1 port 1 2 to controller port 1 Blue Box 1 port 3 4 to controller port 2 8 SFF NVMe x2 Box 1 Premium U 2 U 3 to x16 or x32 t...

Страница 188: ...2 SFF SAS SATA Box 4 to system board J1 port 9A cabling 2 SFF SAS SATA Box 4 to system board J1 port 9A cabling 188...

Страница 189: ...2 SFF SAS SATA Box 4 to type a controller cabling Description Box 4 port 1 to controller port 1 2 3 or 4 2 SFF SAS SATA Box 4 to type a controller cabling 189...

Страница 190: ...2 SFF NVMe Box 4 to tri mode controller cabling Description Box 4 port 1 to x16 port 1 or x32 port 2 controller in primary or secondary riser 2 SFF NVMe Box 4 to tri mode controller cabling 190...

Страница 191: ...Energy pack cabling Energy pack cabling 191...

Страница 192: ...ge controller backup power cabling will depend on The riser slot where the controller is installed The location of the storage controller backup power connector on the controller Use the following dia...

Страница 193: ...Storage controller backup power cabling 193...

Страница 194: ...M 2 SATA SSD cabling M 2 SATA SSD cabling 194...

Страница 195: ...Accelerator or GPU power cabling Item Description Orange Low performance Blue High and low performance Y cable to support 2 accelerators in primary riser cage 1 1 Accelerator or GPU power cabling 195...

Страница 196: ...Fan cabling Fan cabling 196...

Страница 197: ...OCP bandwidth upgrade cabling OCP bandwidth upgrade cabling 197...

Страница 198: ...Serial port cabling Serial port cabling 198...

Страница 199: ...Chassis intrusion detection switch cabling Chassis intrusion detection switch cabling 199...

Страница 200: ...Front I O cabling Front I O cabling 200...

Страница 201: ...Software and configuration utilities Software and configuration utilities 201...

Страница 202: ...e Health System Online and Offline HPE iLO 5 Online and Offline Smart Storage Administrator Online and Offline iLO RESTful API Online and Offline Intelligent Provisioning Online and Offline Scripting...

Страница 203: ...For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the Hewlett Packard Enterprise website https www hpe com info qs Prod...

Страница 204: ...ded data AHSV provides Hewlett Packard Enterprise recommended repair actions based on experience and best practices AHSV provides the ability to Read server configuration information View Driver Firmw...

Страница 205: ...th monitoring of over 1600 system parameters Logging of all configuration changes Consolidated health and service alerts with precise time stamps Agentless monitoring that does not affect application...

Страница 206: ...ion that is collected Server model and serial number Processor model and speed Storage capacity and speed Memory capacity and speed Firmware BIOS and driver versions and settings The Active Health Sys...

Страница 207: ...to a support professional to help you resolve an issue When you download and send Active Health System data to Hewlett Packard Enterprise you agree to have the data used for analysis technical resolut...

Страница 208: ...ules iLO enables the monitoring and controlling of servers from remote locations iLO management is a powerful tool that provides multiple ways to configure update monitor and repair servers remotely F...

Страница 209: ...virtual media Connect URL based media for access by a group of servers Group power control Manage the power status of a group of servers Group power capping Set dynamic power caps for a group of serv...

Страница 210: ...PS operations GET PUT POST DELETE and PATCH to the iLO web server To learn more about the iLO RESTful API see the Hewlett Packard Enterprise website https www hpe com support restfulinterface docs For...

Страница 211: ...iLO RESTful API You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System The RESTful Interface Tool offers an interactive mo...

Страница 212: ...er updates by leveraging iLO advanced functionality iLO Amplifier Pack performs rapid server discovery and inventory for thousands of supported servers for the purpose of updating firmware and drivers...

Страница 213: ...rm The IML timestamps each event with one minute granularity You can view recorded events in the IML in several ways including the following From within HPE SIM From within the UEFI System Utilities F...

Страница 214: ...compute modules These components are preloaded with a basic set of firmware and OS components that are installed along with Intelligent Provisioning IMPORTANT HPE ProLiant XL servers do not support op...

Страница 215: ...management products enables secure support of modern workloads protecting your components from unauthorized access and unapproved use The range of embedded management and optional software and firmwa...

Страница 216: ...es how to apply these tools to build an automated server deployment process The STK provides a flexible way to create standard server configuration scripts These scripts are used to automate many of t...

Страница 217: ...Passing Interface leverages a scalable MPI library and takes advantage of the underlying server infrastructure by boosting performance of existing MPI applications on Hewlett Packard Enterprise HPC cl...

Страница 218: ...ontact for the deployment system management monitoring and reporting on the HPE cluster system For more information see the HPE Performance Cluster Manager documentation on the Hewlett Packard Enterpr...

Страница 219: ...aunching other preboot environments HPE servers with UEFI can provide Support for boot partitions larger than 2 2 TB Such configurations could previously only be used for boot drives when using RAID s...

Страница 220: ...must match the operating system installation If not changing the boot mode can impact the ability of the server to boot to the installed operating system Prerequisite When booting to UEFI Mode leave U...

Страница 221: ...e to execute during the boot process Operating systems must support Secure Boot and have an EFI boot loader signed with one of the authorized keys to boot For more information about supported operatin...

Страница 222: ...et to Enabled Procedure 1 From the System Utilities screen select Embedded Applications Embedded UEFI Shell The Embedded UEFI Shell screen appears 2 Press any key to acknowledge that you are physicall...

Страница 223: ...in the offline environment Using one of multiple methods you can run SSA before launching the host operating system In offline mode users can configure or maintain detected and supported HPE ProLiant...

Страница 224: ...ormance monitoring of Active Health System AHS and HPE iLO to optimize performance and predict and prevent problems Provides automatic collection and analysis of the sensor and telemetry data from AHS...

Страница 225: ...USB support Hewlett Packard Enterprise Gen10 and Gen10 Plus servers support all USB operating speeds depending on the device that is connected to the server USB support 225...

Страница 226: ...rnal USB support to enable local connection of USB devices for server administration configuration and diagnostic procedures For additional security external USB functionality can be disabled through...

Страница 227: ...server has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a back...

Страница 228: ...backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM versi...

Страница 229: ...Keeping the system current Keeping the system current 229...

Страница 230: ...tem ROM use one of the following methods The Firmware Update option in the System Utilities The fwupdate command in the Embedded UEFI Shell Service Pack for ProLiant SPP HPE online flash components Mo...

Страница 231: ...UT provides Smart Update system maintenance tools that systematically update HPE ProLiant HPE BladeSystem HPE Synergy and HPE Apollo servers and infrastructure SPP can be used in an online mode on a s...

Страница 232: ...dware firmware and software on nodes SUM deploys updates in the correct order and ensures that all dependencies are met before deploying an update Interdependency checking Automatic and step by step L...

Страница 233: ...and activating updates You can adjust the polling interval by issuing the appropriate command line option provided by iSUT Performs inventory on target servers stages deployment deploys updates and th...

Страница 234: ...nch the System Utilities and select Embedded Applications Firmware Update 5 Select a device The Firmware Updates screen lists details about your selected device including the current firmware version...

Страница 235: ...for the USB key enter map r 6 Change to the file system that contains the System ROM Flash Binary component for your server Enter one of the fsx file systems available such as fs0 or fs1 and press En...

Страница 236: ...ting systems Additionally when used in conjunction with SUM this Smart Component allows the user to update firmware on remote servers from a central location This remote deployment capability eliminat...

Страница 237: ...date Solutions Download the latest Service Pack for ProLiant includes Smart Update Manager Create a custom SPP download Download Smart Update Manager for Linux Download specific drivers To locate the...

Страница 238: ...tware and firmware updates use one of the following sources Download the SPP from the Hewlett Packard Enterprise website https www hpe com servers spp download Download individual drivers firmware or...

Страница 239: ...Operating system version support For information about specific versions of a supported operating system refer to the operating system support matrix Operating system version support 239...

Страница 240: ...service level length of coverage and response time to fit your business needs For more information see the Hewlett Packard Enterprise website https www hpe com us en services operational html Utilize...

Страница 241: ...kard Enterprise sends notifications to subscribed customers on upcoming Hardware firmware and software changes Bulletins Patches Security alerts You can subscribe to proactive notifications on the Hew...

Страница 242: ...Troubleshooting Troubleshooting 242...

Страница 243: ...g systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to cycle the system power Resetting the system erases any information that co...

Страница 244: ...hensive courses of action for fault isolation and identification issue resolution and software maintenance Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and Gen10...

Страница 245: ...System battery replacement System battery replacement 245...

Страница 246: ...e battery Do not expose the battery to temperatures higher than 60 C 140 F Do not expose the battery to extremely low air pressure as it might lead to explosion or leakage of flammable liquid or gas D...

Страница 247: ...power cord from the server 4 Do one of the following Extend the server from the rack Remove the server from the rack 5 Remove the access panel 6 Remove the secondary riser cage 7 Locate the battery on...

Страница 248: ...into the rack 13 Connect each power cord to the server 14 Connect each power cord to the power source 15 Power up the server For more information about battery replacement or proper disposal contact a...

Страница 249: ...Safety warranty and regulatory information Safety warranty and regulatory information 249...

Страница 250: ...about the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and the Council A chemical information rep...

Страница 251: ...n Russian Russia 125171 16 3 7 499 403 4248 7 499 403 4677 Kazakhstan TOO 050040 77 7 7 727 355 35 50 Local representative information Kazakh Russia 125171 16A 3 7 499 403 4248 7 499 403 4677 Kazakhst...

Страница 252: ...Turkey RoHS material content declaration T rkiye Cumhuriyeti AEEE Y netmeli ine Uygundur Turkey RoHS material content declaration 252...

Страница 253: ...Ukraine RoHS material content declaration Ukraine RoHS material content declaration 253...

Страница 254: ...rvers and Options https www hpe com support ProLiantServers Warranties HPE Enterprise and Cloudline Servers https www hpe com support EnterpriseServers Warranties HPE Storage Products https www hpe co...

Страница 255: ...Specifications Specifications 255...

Страница 256: ...direct sustained sunlight Maximum rate of change is 20 C hr 36 F hr The upper limit and rate of change may be limited by the type and number of options installed System performance during standard op...

Страница 257: ...dware option is installed observe the following ambient temperature values 280 W processor 25 C 77 F Rear 2 SFF NVMe drive 30 C 86 F The above temperature values require the high performance fans to b...

Страница 258: ...46 in Depth SFF 71 36 cm 28 09 in Depth LFF 75 08 cm 29 56 in Width 44 54 cm 17 54 in Weight SFF minimum 11 66 kg 25 71 lb Weight SFF maximum 24 20 kg 53 35 lb Weight LFF minimum 12 57 kg 27 71 lb Wei...

Страница 259: ...logen Power Supply HPE 1600 W Flex Slot Platinum Hot plug Low Halogen Power Supply HPE 1600 W Flex Slot 48 VDC Hot plug Power Supply For detailed power supply specifications see the QuickSpecs on the...

Страница 260: ...Maximum rated input power 557 W at 100 VAC 539 W at 200 VAC 537 W at 240 VDC for China only BTUs per hour 1902 at 100 VAC 1840 at 200 VAC 1832 at 240 VDC for China only Power supply output Rated stea...

Страница 261: ...hina only Maximum rated input power 899 W at 100 VAC 867 W at 200 VAC 864 W at 240 VDC for China only BTUs per hour 3067 at 100 VAC 2958 at 200 VAC 2949 at 240 VAC for China only Power supply output R...

Страница 262: ...AC 3 6 A at 240 VDC for China only Maximum rated input power 851 W at 200 VAC 848 W at 240 VAC 848 W at 240 VDC for China only BTUs per hour 2905 at 200 VAC 2893 at 240 VAC 2893 at 240 VDC for China o...

Страница 263: ...200 VAC 3 8 A at 230 VAC 2 3 A at 380 VDC Maximum rated input power 869 W at 200 VAC 865 W at 230 VAC 861 W at 277 VAC 863 W at 380 VDC BTUs per hour 2964 at 200 VAC 2951 at 230 VAC 2936 at 277 VAC 2...

Страница 264: ...er or equivalent isolation device The branch circuit overcurrent protection must be rated 27 A CAUTION This equipment is designed to permit the connection of the earthed conductor of the DC supply cir...

Страница 265: ...ed input current 8 7 A at 200 VAC 7 5 A at 230 VAC Maximum rated input power 1734 W at 200 VAC 1727 W at 230 VAC BTUs per hour 5918 at 200 VAC 5891 at 230 VAC Power supply output Rated steady state po...

Страница 266: ...DC at 48 VDC input 24 4 A DC at 72 VDC input Maximum Rated Input Wattage Rating 1766 W at 40 VDC input 1758 W at 48 VDC input 1755 W at 72 VDC input BTUs per hour 6026 at 40 VDC input 6000 at 48 VDC...

Страница 267: ...ite papers and analyst reports https www hpe com storage whitepapers For additional websites see Support and other resources Product websites HPE ProLiant DL345 Gen10 Plus Server product page https ww...

Страница 268: ...Support and other resources Support and other resources 268...

Страница 269: ...ewlett Packard Enterprise Support Center website https www hpe com support hpesc Information to collect Technical support registration number if applicable Product name model or version and serial num...

Страница 270: ...Software Center https www hpe com software hpesoftwarecenter To subscribe to eNewsletters and alerts https www hpe com support e updates To view and update your entitlements and to link your contract...

Страница 271: ...be replaced it will be shipped directly to you so that you can install it at your convenience Some parts do not qualify for CSR Your Hewlett Packard Enterprise authorized service provider will determi...

Страница 272: ...tes a fast and accurate resolution based on the service level of your product Hewlett Packard Enterprise strongly recommends that you register your device for remote support If your product includes a...

Страница 273: ...p us improve the documentation use the Feedback button and icons located at the bottom of an opened document on the Hewlett Packard Enterprise Support Center portal https www hpe com support hpesc to...

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