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8. Troubleshooting

8.2.3 Control unit click codes

As soon as the control unit is supplied with power, it uses the
built in relays to generate acoustic signals informing the user
of system status as well as of the reason for the last shutdown.
The table below shows the number of clicks generated and the
information they provide.

Number of clicks

Status information

2x

Normal operation:

The system is working without any
problem.

1x

Emergency operating mode:

The system is in emergency mode,
the drives cannot be used. Check
the fault code on the handset
display.

3x to 6x

Last shutdown not completed /

forced reset:

Check the fault code on the hand-
set display.

i

Note

PowerFail Detection

is identifying power failures

and saving all relevant data before the voltage
drops below a critical level.
In a few cases of exception data cannot be
saved. The next time the control unit is switched
on, the display then shows

E81

and the control

unit clicks three times. A

manual reset

must be

performed to rectify this fault (see Section 7.4.4).

Description

Remedy

00 Internal fault on

channel 1

Switch the control unit off.
Contact customer service.

01 Internal fault on

channel 2

02 Internal fault on

channel 3

12 Fault on channel 1

Unplug the control unit.
Rectify the external short circuit.

Or:

Plug in the correct lifting column
at the socket concerned.
Put the control unit back into
operation.

13 Fault on channel 2

14 Fault on channel 3

24 Motor M1 overcurrent Remove the trapped objects from

the adjustment zone.

If desk overloaded:
Remove load from desk.

Contact customer service.

25 Motor M2 overcurrent
26 Motor M3 overcurrent
48 Motor group 1

overcurrent

49 Motor group 2

overcurrent

60 Collision detection
62 Control unit over-

current

36 Plug detection on

motor socket M1

Plug in the correct lifting column
at the socket concerned.
Carry out a manual reset
(see Section 7.4.4).

37 Plug detection on

motor socket M2

38 Plug detection on

motor socket M3

61 Motor changed
55 Motor group 1

cannot be
synchronised

Remove load from desk.
Carry out a manual reset
(see Section 7.4.4).
If the fault is still shown after
resetting, contact customer
service.

56 Motor group 2

cannot be
synchronised

67 Voltage too high

Unplug the power supply cable
and contact customer service.

70 Changed

drive configuration

See section 7.5.5

81 Internal fault

Carry out a manual reset
(see Section 7.4.4). If the fault is
still shown after resetting, unplug
the power supply cable and plug it
back in again after a few seconds.
If this fault occurs on a regular
basis, unplug the power supply
cable and contact customer
service.

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Содержание LegaDrive

Страница 1: ...Operating and installation instructions LegaDrive ...

Страница 2: ...ng the LegaDrive It contains regulations and drawings of a technical nature that must not be duplicated either in whole or in part distributed used without permission for advertising purposes or communicated to others Warning Read these operating and installation instruc tions carefully in order to obtain a thorough understanding of the lifting column and how to install it Install the lifting colu...

Страница 3: ...oreword 2 Contents 3 List of figures 4 1 Introduction 5 1 1 Information on signs symbols and markings 5 1 2 Information for the owner 6 2 General 7 2 1 Intended use 7 2 2 Foreseeable incorrect use 7 2 3 Package contents 8 2 4 Liability 9 3 Safety 10 3 1 Safety advice for the user company 11 3 2 Safety information for the operating personnel 11 3 3 Safety advice for maintenance work 12 3 4 Noise 12...

Страница 4: ...e Touch Inlay handset with rubber fins 23 Fig 27 Attaching LegaDrive Touch Inlay handset to example desk 23 Fig 28 LegaDrive Touch Comfort handset 23 Fig 29 Position for installing LegaDrive Touch Comfort handset 24 Fig 30 Position of screw holes for installing LegaDrive Touch Comfort handset 24 Fig 31 Attaching LegaDrive Touch Comfort handset to example desk 24 Fig 32 Pressing the control panel t...

Страница 5: ...tions must be read and applied by all persons instructed to carry out work on the system s components e g Installation Operation including troubleshooting while working care disposal Maintenance Servicing inspection repair and Transportation 1 Introduction Danger Danger This danger note draws attention to an immedi ately dangerous situation that will lead to death or serious injuries if the safety...

Страница 6: ...t not make any changes additions or modifi cations to it that may affect safety Components used must meet the technical requirements defined by the manufacturer Only ever deploy trained or instructed personnel and clearly de fine personnel responsibilities with regard to operating servicing and repair i Note Always perform a hazard analysis of your fini shed product height adjustable workstation s...

Страница 7: ...ded use The manufacturer shall not be liable for any damage this causes with the risk involved being borne solely by the user 2 General Warning Warning This danger note draws attention to a potentially dangerous situation that may lead to death or serious injuries if the safety measures are not followed i Note Do not use the lifting column system in a private environment but only in commercial pre...

Страница 8: ... and mains voltage 230V 50Hz Control unit LegaDrive Compact e 3 US Compact e 3 US control unit for LegaDrive For up to 3 LegaDrive lifting columns and mains voltage 120V 60Hz Handset LegaDrive Basic Handset Basic for LegaDrive With up and down buttons Installation under desk top Handset LegaDrive Touch Basic Handset Touch Basic for LegaDrive With up and down buttons Installation under desk top Han...

Страница 9: ... type B Mainly used in the USA Canada Mexico etc 2 4 Liability Defects must only be rectified by competent personnel The manufacturer s liability is restricted to damage caused while using the system in the intended manner The manufacturer shall not be liable for safety defects not yet identifiable on the basis of the current state of the art Failure to observe safety advice for operating personne...

Страница 10: ...lifting column system from power supply and take action to prevent the power supply cable from being plugged back in unin tentionally Caution Tripping hazard The desk support and power supply cable pose of risk of injury from tripping over Caution Hand injuries Hand could be crushed or otherwise injured Never reach into moving parts Only set the desk support in motion when there is nobody in the h...

Страница 11: ...ke the desk support out of operation if the safety devices e g up down switch are not working properly Only operate the desk support in a commercial environment Do not use the desk support on an uneven standing surface It could tip over 3 1 Safety advice for the user company All persons entrusted with operating the lifting column system LegaDrive include line managers must familiarise themselves w...

Страница 12: ...e that 1 minute of continuous operation must be followed by a pause of 9 minutes or that operation for a maximum of 2 minutes must be followed by an 18 minute pause No not load the desk support beyond the permissible weight limit see Technical Specifications in Section 4 1 Allow a distance of at least 25 mm for adjacent elements moving in relation to each other This applies to the entire range of ...

Страница 13: ... safe state 3 Safety Warning Risk of injury Never remove safety devices or render them inef fective by making changes to the desk support Malfunctions presenting a safety risk must be rectified without delay Before attempting any servicing and cleaning work switch the lifting column system off and prevent it from switching back on again Caution Residual hazards Handling the lifting column system i...

Страница 14: ...r staff 3 9 Personnel qualification Only persons over the age of 16 are allowed to set up and work on the desk support The fitters must have read and understood the operating and installation instructions 3 Safety Persons Activity Specially trained personnel Instructed operating personnel Instructed persons with specialised training mechanical electrical engineering Handling X Start up X Setting u...

Страница 15: ... kg 200 kg in each at the centre above the desk columns Number of lifting columns for Compact e 2 control unit 2 columns Compact e 3 control unit 1 2 or 3 columns Max speed 40 mm s Usage cycle 10 2 min of continuous operation 18 min out of operation Ambient temperature during operation 5 C to 40 C Storage transportation temperature 40 C to 70 C Air humidity during operation non condensing 5 to 85 ...

Страница 16: ... Touch Basic Inlay handset Fig 10 LegaDrive Touch Inlay handset 4 2 2 Control unit Depending on the number of lifting columns needed and the desired mains voltage the control units are available in different versions Fig 5 Compact e 2 control unit Fig 6 Compact e 3 control unit i Note Please pay attention to the information under Package contents 4 Description of the product i Note Please pay atte...

Страница 17: ...12 Remote handset Basic Fig 13 Receiver module for remote handsets 4 Description of the product i Note Refer to the following sections for a detailed description of the functions i Note Remote handsets muss be firmly attached and used within sight of the furniture ...

Страница 18: ...umn protective enclosure 4 Description of the product Warning Risk of injury The end product may present further previously unforeseeable hazards Warning Risk of injury Despite a number of software based protective guards there is still a risk of getting crushed in exceptional cases as motor shutdown is not only governed by the control unit but also by the interaction of the mechanical and electro...

Страница 19: ...ns 5 Transportation and installation Warning Warning You could get knocked and crushed while lifting and transporting the lifting column desk sup port Warning Warning While transporting the desk support no persons or objects must be on the desk or hanging from it Danger Danger to life from electric current The enclosures around the LegaDrive s compo nents must not be opened removed or damaged The ...

Страница 20: ...olumn viewed from below to example skid 2 Now tighten the four screws on each lifting column to 7 Nm max using a hex driver 3 Now connect the requisite lifting columns to the desk top support by means of four hexagon socket head screws per lifting column i Note Use M6 screws of appropriate length paying attention to maximum screw length The screw must be driven into the column by 8 12 mm i Note An...

Страница 21: ...rol unit at chosen position on desk top 2 Mark drill holes with pencil Fig 17 Fixing points on control unit 3 Predrill these two drilling points 4 Attach control unit at predrilled points using two screws 5 Transportation and installation i Note The manufacturer recommends 4 x 20 mm oval head screws The length of screw must be appro priate for the table top s thickness Tightening torque will depen...

Страница 22: ...aDrive Touch Basic handset cylinder head screws roundhead screws panhead screws Maximum thread diameter 4 mm Maximum head diameter 7 3 mm 5 2 3 3 Installing LegaDrive Touch Basic Inlay handset Fig 22 LegaDrive Touch Basic Inlay handset Install the handset at an appropriate position in the desk top To install the LegaDrive Touch Basic Inlay handset under the desk top proceed as follows 1 Unpack han...

Страница 23: ...waste cardboard with paper waste 39 2 mm 93 mm 5 Transportation and installation 5 2 3 5 Installing LegaDrive Touch Comfort handset Fig 28 LegaDrive Touch Comfort handset Install the handset at an appropriate position underneath the desk top To do this you will need the following tools 1 x screwdriver 4 x screws To install the LegaDrive Touch Comfort handset under the desk top proceed as follows 1...

Страница 24: ...t be used for atta ching the LegaDrive Basic handset cylinder head screws roundhead screws panhead screws Maximum thread diameter 5 mm Maximum head diameter 10 mm Fig 31 Attaching LegaDrive Touch Comfort handset to example desk i Note The manufacturer recommends predrilling the 4 screw holes in the desk top This stops the mounting plate from twisting when screwing down the handset and making it di...

Страница 25: ...2 3 5 1 Notes on the push to open feature The LegaDrive Touch Comfort manual switch has a push to open feature which automatically extends the control panel when it is pushed Fig 32 Pressing the control panel to automatically extend it Fig 33 Lifting and pushing the control panel to retract it Fig 34 Cable loop of 10 cm min for the push to open feature i Note The connecting cable must form a loop ...

Страница 26: ... is easily and conve niently accessible 4 Attach the handset using two screws Fig 40 Installing the remote handset Basic The button cell CR 2032 included must be inserted see section 6 2 2 2 before installing the remote handset Basic Observe the correct polarity i Note Do not install the remote handset Basic unless the remote receiver has been programmed see 6 2 2 1 i Note Dispose of the packing m...

Страница 27: ...improper manner presents a danger to life Work on the electrical equipment must only be carried out by authorised electricians The lif ting column system LegaDrive must be discon nected from the power supply before carrying out repair and cleaning work Disconnect the power supply cable from mains power supply and take action to prevent it from being plugged back in unintentionally Warning Warning ...

Страница 28: ...erved Make sure the safety devices are in proper working order When commissioning for the first time a reference run must be carried out See chapter 7 4 4 Manual reset 6 Start up i Note On start up listen for unusual noises and check to see if there is any heat buildup on adjusting desk top position If this is the case take the desk support out of operation Have the lifting column system LegaDrive...

Страница 29: ...After approx 8 sec the teach in process is terminated auto matically or pressing the up or down button again will immediately end the teach in process i Note You can choose between several handsets for the control unit You will find further information on available handsets under Package contents M1 M2 M3 HS P F D 6 2 2 2 Replacing the battery The remote handsets are operated with a lithium button...

Страница 30: ...y it must be en sured that the control unit can be disconnected from the power supply at any time i Note A manual reset may be necessary if there is a po wer cut or if the power supply cable is unplugged while adjusting height see Section 7 4 4 Warning Warning When laying the cables make sure they are not pinched kinked or stripped of their insulation When laying the supply cable observe the DIN E...

Страница 31: ...justable workstation as well as from the motor control unit and handset They could be injured by voltage i Note A manual reset may be necessary if there is a po wer cut or if the power supply cable is unplugged while adjusting height see Section 7 4 4 i Note Unplug the power supply cable from the power socket in the event of a thunderstorm or prolon ged absence Otherwise the system suffer might da...

Страница 32: ...cally switches to standby mode when not in use The desk top starts to move with a brief lag if the control unit was in standby mode No Button Function 1 Press the desk top up button and keep it pressed until the desk top reaches the height you want i Note The desk top will continue to move down until you release the button or until the lowest positi on is reached i Note To reduce power consumption...

Страница 33: ...ight is displayed and the decimal point settings are determined by the motor control parameters Fig 48 Display on LegaDrive Touch handset 7 Operation i Note You can only use the following control unit func tions if you have a handset with a display such as LegaDrive Touch Inlay or LegaDrive Touch Comfort i Note You can only use the following control unit func tions if you have a handset with touch...

Страница 34: ...ntrol unit is being switched on for the first time all memorised positions provide the lo west desk top height bottom desk top position No Button Function 1 Move the desk top to the desk top positi on you want The display shows this position e g 73 cm 2 SAVE SAVE Press the SAVE button The display shows S 3 2 Press the chosen memory position but ton e g 2 The display shows S 2 The desk top position...

Страница 35: ... desk top position the desk top will stop and the memorised desk top position will not be reached 2 2 Release the memory position button as soon as the memorised desk top position has been reached The display shows the current memo rised desk top position i Note Please note that this setting process does not alter the desk top s position Only the indication on the display changes No Button Functio...

Страница 36: ...7 Operation Warning Warning Collision detection ISP is not active in any reset cycle or during end position calibration Please realise that you could get crushed No Button Function 1 Press the desk top down button Keep the desk top down button pressed until the desk top has reached the lowest position programmed end position 2 Press the desk top down button again and continue to keep it pressed Af...

Страница 37: ... Press the desk top down button Keep the desk top down button pressed until the desk top stops automatically Desk top movement is stopped above the safety zone 2 Press the desk top down button again Keep this button pressed until the desk top reaches the height you want i Note Desk top positions in safety zones cannot be memorised No Button Function 1 or Move the desk top to the position you wish ...

Страница 38: ...e when the position has been deactivated If you have a handset with display such as LegaDrive Touch Inlay or LegaDrive Touch Comfort proceed as follows No Button Function 1 or Move the desk top to the position you wish to use as the new pedestal stop shelf stop position To do this press the desk position down or desk position up buttons until the chosen position is reached 2 SAVE SAVE Press the SA...

Страница 39: ...cted automatically For changing the estab lished configuration the control unit has to be returned to factory settings Possible situations The control unit is being used for the first time The control unit has been returned to factory settings 7 5 7 Collision detection Drive back The desk top automatically changes its position by a defined dis tance in the opposite direction after triggering a saf...

Страница 40: ...lay shows S 1 Keep pressing the desk top up button until the display shows S 5 5 SAVE SAVE The display shows S 5 Press the SAVE button If the display was previously set to cm it will now be changed to inch If the display was previously set to inch it will now be changed to cm 7 5 9 Returning control unit to factory settings S0 menu This function allows you to return the control unit to factory set...

Страница 41: ...ee Section 7 4 4 for details If a handset with only one up and one down button is used proceed as follows i Note This is possible for control units with Revision 1 11 3 For control units with Revision 1 9 14 or older resetting to factory settings is only possible with a handset with display No Button Function 1 Disconnect the power supply of the con trol unit and wait at least 5 seconds 2 and Whil...

Страница 42: ...ontrol unit is used for cascading Functions may vary slightly from those of an individual control unit i Note For further information on cascading please refer to the manufacturer s separate operating inst ructions on Cascading LegaDrive control units 5 Unplug the control unit s power supply and wait at least 5 seconds 6 Plug the control unit s power supply back in again 7 Carry out a manual reset...

Страница 43: ...ge occurring during the warranty period Warning Safety regulations while identifying the source of malfunction and rectifying malfunc tion Observe the accident prevention regulations In the event of a mechanical malfunction make sure that the lifting column system is disconnec ted from the power supply The lifting column system must be disconnec ted from the power supply before commencing troubles...

Страница 44: ... plug in the lifting column cable the power supply cable and the handset cable Control unit faulty Contact customer service Handset faulty Change the handset Lifting column faulty Contact customer service Possible cause Remedy Power failure during height adjustment or power supply cable unplugged during height adjustment Carry out a manual reset see Section 7 4 4 Control unit faulty Contact custom...

Страница 45: ...g the handset and then plug it back in again without touching the control panel Possible cause Remedy Cable is not plugged in Plug the cable into the socket intended for it and marked HS Cable is not plugged in properly Plug the cable into the socket intended for it and marked HS Poor plug contact Unplug the cable and then plug it back in properly Cable faulty Change the handset Handset is faulty ...

Страница 46: ...l 3 12 Fault on channel 1 Unplug the control unit Rectify the external short circuit Or Plug in the correct lifting column at the socket concerned Put the control unit back into operation 13 Fault on channel 2 14 Fault on channel 3 24 Motor M1 overcurrent Remove the trapped objects from the adjustment zone If desk overloaded Remove load from desk Contact customer service 25 Motor M2 overcurrent 26...

Страница 47: ...lumns to factory settings first see Section 7 5 9 and per form a manual reset see Section 7 4 4 Warning Risk of injury The basic safety advice provided in the subsup pliers documentations must be followed The manufacturer does not allow any flame cutting welding soldering and grinding work to be performed on the lifting column system Danger Danger to life Servicing work on the lifting column syste...

Страница 48: ...y substances as well as any replacement parts and tools left lying about present a risk of falling or tripping hazard Persons can suffer serious injuries from falling Keep the workplace in particular handles steps etc free of dirt Dispose of consumables and auxiliary subs tances in the proper manner and carefully put away replacement parts and tools i Note Improper maintenance will result in damag...

Страница 49: ...n signs Labelling information signs must be cleaned with a cloth checked for secure attachment and legibility replaced if they are damaged 9 2 Checking safety devices Regularly check safety devices to make sure they are complete and in proper working order ...

Страница 50: ...ce When taking the system out of service the mains power cable must be disconnected from the mains power supply Danger Danger from electric shock Work on electrical equipment must only be carried out by authorised electricians ...

Страница 51: ...n carrying out any work on the lifting column system Particularly when carrying out installation repair and servicing work substances hazardous to water such as lubricating greases or solvent based cleaning fluids must not be allo wed to pollute the ground or enter the sewer system These substances must be kept transported loaded and disposed of in suitable containers Information Immediate remove ...

Страница 52: ... met The entire energy supply system must also be dismantled and removed at the time of final shutdown and disposal To avoid danger to life from electric shock It makes sense to check which materials can be recycled and then also do so Danger Danger from electric shock The work involved in dismantling and removing the electrical equipment must only be carried out by trained electricians ...

Страница 53: ...bruary 2014 Electromagnetic compatibility DIRECTIVE 2011 65 EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 8 June 2011 Restriction of the use of certain hazardous substances in electrical and electronic equipment Within the scope of the conformity assessment the necessary special technical documents have been prepared and filed The national authorities may if they so request be provided with ...

Страница 54: ... Paul Hettich GmbH Co KG Vahrenkampstr 12 16 32278 Kirchlengern ...

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