TW-810T
18
11.
When something is wrong
I f t h e problem persists even after a remedy action is taken or if it is unclear which remedy action should be taken,
then contact the dealer where the product was purchased or our Sales Department with the following information:
Product name / Serial No. / Service environment,
External equipment connected,
Operating sequence to error initiation, and
Specific description of error, etc.
The user is prohibited by law from disassembling or making modification to the unit or otherwise may
be subject to punishment.
The Company sets forth the Warranty Terms and Conditions herein for the benefit of customer to ensure product
assurance after shipment. In case of failure, the Company will remedy the defect by repair or replacement.
■ Warranty Period
Unless otherwise specified, the warranty period is 13 months after shipment of products from the Company. During
the Warranty Period, the Company remedy defect free of charge in accordance with the terms of this Warranty. If
you have any questions concerning remedy and after-sales services during the Warranty Period, please contact
your dealer or our Sales Department.
■ Scope of Warranty
In case any failure occurs attributable to the Company during the Warranty Period, the defect will be remedied free
of charge either by repair or replacement with a substitution. To obtain warranty service, contact your dealer or our
Sales Department. The Warranty Period after repair or replacement is 13 months from the date of initial shipment of
the relevant product or 6 months from the date of shipment of the substitution, whichever period of time is greater.
Only the hardware part of the Product is covered.
The Warranty does not apply to the following, even during the Warranty Period.
1. Failure or damage caused by in appropriate handling on the part of customer, such as drop, shock etc. during
transportation or move.
2. Failure caused by disassembly or modification of the main unit by customer.
3. Failure or damage caused by natural disaster, such as fire, earthquake, flood etc. and abnormal voltage.
4. Failure caused by malfunction of devices connected to the Product other than those designated by the Company.
5. The Warranty does not cover accessories such as an AC adopter, an antenna, a connecting cable, etc.
6. The Product that has been repaired, adjusted or modified by a third party.
7. Replacement of consumables or limited-life goods (including batteries).
Consumables and limited-life goods include the following:
①
Switches (limit switch, button switch etc.)
②
Battery cells, batteries (dry cell, button battery etc.)
③
Other goods considered to be consumables or limited-life goods by usage.
8. Failure caused by not using the Product in accordance with the User Guide
