10
Troubleshooting
Symptom
Humidity level is not
being maintained
Humidifier will not
turn on
Water flows through
the humidifier
constantly
Rust is developing
around the
humidifier
Possible causes
Evaporator pad is clogged
with mineral deposits
Water line is clogged with
mineral deposits or debris
Humidistat setting is too
low
Saddle Valve is not fully
open
Evaporator pad is upside
down
Home is not tightly
insulated
Humidistat level is too low
Solenoid valve is clogged
or broken
Solenoid valve is stuck in
the open position
Air pressure velocity
through the evaporator
pad is too high
Leak in the water fill tube
located in the base
Corrective Action
Replace the evaporator pad
Clean or replace conical mesh filter
and fluid restrictor
Increase the humidity setting on the
humidistat
Turn the saddle valve handle in a
counterclockwise direction until it
stops
Make sure the evaporator pad is
installed with the black mark up
Seal leaks or drafts around doors
and windows
Increase the humidistat setting (this
will only help, not solve the
problem)
Increase the humidity setting on the
humidistat
Contact dealer for service or
replacement
Clean the solenoid valve
Contact dealer for service or
replacement
Contact dealer for possible solutions
Check the fill line for leaks
Contact dealer for service or
replacement
Troubleshooting Guide
CareCo Service Dept.,
415 Wabash Ave., P.O. Box 200, Effingham, Illinois, 62401
or call 1-800-227-3917
or email:
