10
ERROR CODE
REASON(S)
SOLUTION(S)
E01 / E02
Incorrect Voltage Sensor
- Voltage over 120 V
- Voltage under 120 V
Make sure the outlet used is 120 V
AC.
E03 / E04 / E05
Overheating
- Internal circuit or surface
overheated
Turn off the appliance and allow to
cool down. Turn on the appliance
and use normally. If the code is
still appearing, please see the
WARRANTY section.
E0
No cookware on the Induction
cooktop or incompatible
cookware
- Place the cookware in the cooking
circle on the Induction Cooktop.
- Always use an induction compatible
cookware.
NOTE:
When an E0 error code
appears, the induction cooktop
will stop working. Please reselect a
function to proceed.
WARRANTY
1-YEAR LIMITED WARRANTY.
This warranty covers any defects in materials and workmanship for a period of one (1) year
from the date of the original purchase. Please retain your original receipt as a proof of the
purchase date. Any complaints must be registered within the warranty period. The product
will be repaired, replaced (parts or entire appliance) or refunded at our sole discretion.
Shipping charges may apply.
This warranty does not cover normal wear of parts or damage resulting from any of the
following:
Negligent use or misuse of the product including failure to clean the product regularly, use
for commercial purposes, accident, use on improper voltage or current, use contrary to the
operating instructions, disassembly, repair or altercation by anyone other than a HERITAGE
authorized service agent.
Stains, discoloration and minor scratches on the inside and outside of the utensil constitute
normal use, do not affect performance, and are not covered by this warranty.
Decisions as to the cause of damage are the responsibility of Heritage. All decisions will
be final.
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