TT4000 Series
Operating Instruction
36
Error message
Cause
Error recovery
FPGA malfunction
Hardware error
Switch printer off and on again.
If it occurs again
→
Service.
Head error
Hardware error
Switch printer off and on again. If it
occurs again
→
replace print head
(see 8.7 on page 30).
Head open
Print head not locked
Lock print head.
Head too hot
Print head excessively
warm
The print job continues
automatically after pausing. If this
occurs repeatedly, reduce the heat
level or print speed in the software
/printer driver setting.
Invalid setup
Error in configuration
memory
Reconfigure printer.
If it occurs again
→
Service.
Memory overflow
Print job too large: e.g. due
to loaded fonts, large
graphics
Cancel print job. Reduce amount of
data to be printed.
Name exists
Field name in direct
programming entered twice
Correct programming.
No DHCP server
Printer is configured for
DHCP, and there is no
DHCP server or the DHCP
server is currently
unavailable
Deactivate DHCP in the
configuration and issue a
permanent IP address. Notify the
network administrator.
Several labels are missing
from the label strip
Press the
pause
button several
times until the next label on the
strip is detected by the printer.
The label format specified
in the software does not
match the actual format
used
Cancel print job.
Change label format in the
software/ printer driver setting.
Restart print job.
No label found
A continuous medium is
located in the printer, but
the software is waiting for
labels
Cancel print job.
Change label format in the
software.
Restart print job.
No label size
Label size not defined in
programming
Check programming.
No Link
There is no network
connection
Check network cable and plug.
Notify the network administrator.
No record found
Error in the memory card
option when accessing the
database
Check programming and memory
card contents.
No SMTP server
Printer is configured for
SMTP, and there is no
SMTP server or the SMTP
server is currently
unavailable
Deactivate SMTP in the
configuration.
Caution
! Warnings via email
(EAlert) can then no longer be
received! Notify the network
administrator.
No Timeserver
Timeserver is selected in
the configuration, but there
is no timeserver or the
timeserver is currently not
available.
Deactivate Timesaver in the
configuration.
Notify the network administrator.
