37
Troubleshooting
Caution!
Before troubleshooting, disconnect the power supply. Only a qualified
electrician of competent person must do the troubleshooting that is not in this manual.
Important!
There are some sounds during normal use (compressor, refrigerant
circulation).
Problem
Possible Cause
Solution
Appliance does not
work
Mains plug is not plugged in or
is loose
Insert mains plug
Fuse has blown or is defective
Check fuse, replace if
necessary
Socket is defective
Mains malfunctions are to be
corrected by an electrician.
The food is not
frozen enough
Temperature is not properly
adjusted.
Please look in the initial
Temperature Setting section
Door was open for an
extended period
Open the door only as long as
necessary
A large quantity of warm food
was placed in the appliance
within the last 24 hours
Turn the temperature
regulation to a colder setting
temporarily.
The appliance is near a heat
source
Please look in the installation
location section
Appliance freezes
too much
Temperature is set too cold
Turn the temperature
regulation knob to a warmer
setting temporarily
Unsual noises
Appliance is not level
Check the appliance and level
it by some articles.
The appliance is touching the
wall or other objects.
Move the appliance slightly
A component, e.g. a pipe, on
the rear of the appliance is
touching another part of the
Appliance or the wall
If necessary, carefully bend
the component out of the
way.
Heavy build-up of
frost on the door
seal.
Door seal is not air-tight
Carefully warm the leaking
sections of the door seal with
a hair dyer (on a cool setting).
At the same time shape the
warmed door seal by hand
such that it sits correctly.