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HEATSTAR EXTENDED WARRANTEES
In the UK the Heatstar is supported by a full parts and labour warranty which initially runs for one year from the
original supply date. When this initial period expires, continuing extended warranty cover is then available at an
additional premium.
To ensure that the equipment continues to operate efficiently and reliably, routine maintenance is recommended
every six months and, in this respect, all Heatstar extended warranty options also include a routine maintenance
visit twice per year.
There are three different levels of cover on offer :
GOLD : Full Extended Warranty.
With GOLD cover, the equipment is routinely serviced twice per year. In addition, should any repair work
normally covered by the terms of warranty be necessary, the unit would be repaired without charge for parts,
labour or attendance.
SILVER : Maintenance Cover.
With Silver cover, the equipment is routinely serviced twice per year. In addition, should any repair work be
necessary, the client would only be charged for the cost of any component parts used with no charge being
made for labour or attendance.
BRONZE : Service Cover.
With Bronze cover, the equipment is routinely serviced twice per year. However, should any repair work be
necessary, the client would be charged for the cost of any parts used and also charged for labour and
attendance.
The service and maintenance contracts can be taken out at any time, subject to the condition if the unit, and are
renewable annually.
If the equipment is still covered under the manufacturers warranty, then BRONZE maintenance cover can still be
taken out to supplement the warranty with servicing.
With Gold & Silver only repair work normally covered under the manufacturers warranty will be included.
The costs of the various levels of cover vary depending on the unit model and location. Full details are available
from Heatstar on request.
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