14
QUESTIONS
ANSWERS
My home is not insulated
very well, will this heater
help me?
Yes, but keep in mind that rooms with little insulation will
not retain the heat as efficiently and may result in your
heater running longer or more often.
Can I use the heater if I have
vaulted or cathedral ceilings?
Yes, but it may take longer to heat the room initially. Once
the room has reached the desired temperature it will cycle
on and off accordingly.
Can the heater be used in a
bathroom?
It is not recommended due to the high level of moisture in
a bathroom.
Will I be able to use the
heater in a basement or
garage?
Yes, if the basement is finished with drywall and carpet.
Otherwise we recommend you use our Heat Storm
Outdoor Infrared Heaters for this heating need. For more
information visit heatstorm.com
Can I use more than one
heater at a time?
Yes, make sure they are not on the same electrical circuit.
Each heater and appliance should be on its own circuit.
Can I use the heater on a job/
construction site?
Our outdoor infrared heaters are recommended for non-
insulated or outdoor environments. For more information
visit heatstorm.com
Can I move the heater
around while it is operating?
It is not recommended to move any portable heater while
it is operating. We recommend turning the heater to
the off position and moving the heater once the fan has
completely turned off.
What is the life expectancy
for the Quartz Elements?
Average element life is 20,000 hours. The Quartz Elements
are replaceable by an authorized service dealer.
What is Zone Heating?
Zone heating implies that there are multiple areas in any
given home or business where climate is best controlled by
heaters that generate and deliver heat in each area or zone
AND regulate temperature in each area or zone with its
own thermostat. Zone Heating is the opposite of central
heating which generally relies on a single thermostat to
determine climate control for other areas of the house or
business. Central heating also requires ducting to deliver
heat, which is very inefficient.
QUESTIONS & ANSWERS
15
QUESTIONS
ANSWERS
Can I use the heater and
another appliance at the
same time?
Yes, as long as they are not on the same electrical circuit.
Heat Storm Infrared Heaters are considered to be an
appliance. You should not run more than one large
appliance on a single circuit breaker. Your heater, freezer,
refrigerator, microwave oven, washing machine, dryer, and
other such appliances should not share a circuit breaker.
Can I use an extension cord,
surge protector, or power
strip with my heater?
It is not recommended. Heat Storm heaters are designed
to plug directly into a grounded 110 volt 15 amp or higher
circuit receptacle (outlet). However, if you have to use an
extension cord, the cord should be No. 14 AWG minimum
size and rated not less than 1875 watts. The extension cord
should be a 3 wire cord with a grounding type cord and
plug connector.
I don’t have a grounded
outlet; can I use a cord
adapter or remove the
grounding plug?
NO. If you don’t have a grounded outlet, contact a licensed
electrician in your area for advice. Removing or altering
any part of the heater will void the warranty.
QUESTIONS & ANSWERS
