OPERATIONS & CONTROLS
● Press both tabs to remove the filter cover and remove the filter, noting which side of
the filter receives air flow into the heater.
● Run warm tap water over the filter, the opposite direction of air flow, until water runs
clear. The filter might excrete some filtered residue, so be cautious not to drip on any
stain-able surfaces such as carpeting. You can also soak the filter in water mixed with
a small amount of mild dish soap (remember to rinse well with clean water after
soaking filter).
● Shake the filter over a sink until excess water is removed and allow it to drip dry
completely before reinstalling.
● DO NOT force or attempt to speed the filter drying process by using any
alternative methods.
● ENSURE that the filter is completely dry before inserting back into the air inlet and
replacing covers.
● Reinstall the filter and replace cover.
WARNING
ANY REQUIRED SERVICE OTHER THAN FILTER MAINTENANCE SHOULD ONLY BE PERFORMED
BY AN AUTHORIZED SERVICE REPRESENTATIVE
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TROUBLESHOOTING GUIDE
When I power the heater ON
it doesn’t blow any air at first
The heater is functioning as it should. The first 20
seconds allows the infrared elements to get hot so that
once the fan does begin to blow it will move warm air
into the room.
Why doesn’t my heaters
temperature match my
central heating thermostat?
All thermostats vary in their temperature setting. In
most cases the central heating thermostat is not as
accurate as your Heat Storm heaters thermostat.
However, you can calibrate your Heat Storm heater’s
thermostat to match your central heating thermostat if
you choose. Please see the “Calibration” section of this
manual.
The heater keeps blowing air
when the leaf symbol is not
red or green
The heater is functioning as it should. This is the cool
down phase. The heater will run for several minutes to
cool down the internal components. This increases the
lifespan of the infrared elements.
The heater does not blow
warm air
A -Check if the air inlet is blocked or the air filter is dirty
and needs to be cleaned.
B -The ambient temperature is higher than the
thermostat setting.
C - Disconnect the unit from the wall outlet for 2 hours.
After 2 hours plug the unit back into wall outlet. If the
problem persists call customers service.
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