Heat & Glo • 6000PLUS • 2063-900 Rev. E • 11/05
20
5
IPI Troubleshooting Guide
Symptom
Possible Cause
a. Low voltage/or bad
lead wires.
Corrective Action
Check voltage on AC terminals of module: should read 2.8 to 3.2 VAC.
Check and/or replace batteries. Confirm that wire connections are
secure.
Gap between electrode and pilot hood should be approx. 3/16”. Check
pilot for damage (cracked insulator on spark electrode, etc.).
Check wire for cracked casing, cuts, shorts, etc.
Check connection of green wire to green terminal on valve.
Disconnect orange wire on valve. If the pilot remains lit replace faulty
valve.
Disconnect orange wire on valve. If the pilot turns off then check all
connections and continuity - if no fault is found in wiring then replace
faulty module.
Ensure spark and senor wires are connected.
Ensure that gas shut off is turned on. Ensure the fuel supply is properly
connected.
Purge gas line of air.
Connect wire to orange terminal on valve.
Connect black wire to ground.
Determine cause of improper flame on the sensor, replace if necessary.
Connect green wire to valve.
Test voltage at battery terminals (red and black wires). If it is not at
least 2.7 VAC, find source of low voltage problem (replace batteries or
3V adapter.)
Check all wire connections including the ground wire. If OK then remove
green wire from valve with the pilot lit. Connect a wire from red battery
connection (red wire) to green terminal of valve. If valve opens and
burner lights, replace the module. If it does not, replace the valve.
a. Loose sensor or
spark wire.
b. No fuel supply.
c. Air in gas line.
d. Loose orange wire
to valve.
e. Black controller
wire not connected
to ground.
f. Flame sensor not
in pilot flame.
g. Loose green wire
to valve.
h. Low voltage.
I. Faulty module or
valve.
2. The main burner
does not light and
the igniter is
sparking.
1. Nothing happens
when ON/OFF
switch is turned
on (pilot does not
spark).
b. Faulty pilot device.
c. Faulty igniter wire.
3. Pilot stays lit
(should turn off
when ON/OFF is
turned off).
a. Loose connection
on green wire.
b. Faulty valve.
c. Faulty module.
