5
Hearth & Home Technologies • RC150 IntelliFire
™
Touch Installation Instructions • 2326-980 • 9/16
4. Frequently Asked Questions/Troubleshooting
Symptom
Possible Cause
Corrective Action
The appliance does not respond to com-
mands from the IFT-RC150 and the LED
does not blink.
Batteries are depleted.
Verify batteries are new.
Batteries are incorrectly installed.
Verify batteries are installed in correct orientation
as shown on battery receptacle.
The appliance does not respond to com-
mands from the IFT-RC150 but the LED
blinks.
Note:
In this state, the LED may blink
once every 2 seconds for a duration of 2
minutes, for a every 12 minutes.
The IFT-ECM is not in “REMOTE” po-
sition or is not powered.
Verify the IFT-ECM has the three-way posi-
tion switch set to REMOTE and is connected to
power.
The IFT-RC150 is not paired to the
IFT-ECM.
To pair the IFT-RC150 to a IFT-ECM, follow the
instructions as listed under section 2E.
There is a power outage and the appli-
ance is operating with the emergency
backup batteries.
Verify that the backup batteries in the appliance
are installed in the correct orientation.
Defective IFT-ECM or RF module.
Manually turn OFF the appliance following steps
listed under 3E and contact your dealer.
The IFT-RC150 LED blinks randomly even
though no command is given.
Communicating with IFT-ECM.
This is normal operation. The IFT-RC150 com-
municates periodically with the IFT-ECM to send
or receive information.
The IFT-RC150 LED blinks in a pattern of
every 3 seconds continuously for longer
than 5 minutes.
Low battery indicator.
Replace the batteries in the IFT-RC150 with
new batteries.
The appliance turns OFF the flame after ex
-
tended periods of operation.
9 hours safety shutdown timer.
This is normal operation. The appliance will au-
tomatically turn the flame OFF after 9 hours of
uninterrupted operation See Section 3A.
IFT-RC150 does not pair with the IFT-ECM.
IFT-ECM is not connected to its power
source.
Verify IFT-ECM is connected to power and the
three position switch is set to REMOTE. Follow
pairing process listed in Section 2E.
Noisy radio environment is preventing
IFT-ECM and IFT-RC150 from com-
municating.
The IFT-ECM and IFT-RC150 operate on the
915MHz radio band. Allow up to 10 minutes for
the IFT-ECM and IFT-RC150 to establish con-
tact. If the problem does not get resolved, try
powering OFF and ON both the IFT-ECM and
IFT-RC150 and perform pairing function listed in
Section 2E.
