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Hearth & Home Technologies • IFT-RC400U User Manual • 2564-983 • 10/20
Call Dealer - Pilot Flame Error
Pairing
When the pairing icon is green, it indicates that the
remote is paired to your appliance and can operate it. If
the pairing icon is gray, the RC400 is not paired to an IFT-
ECM. Please contact your dealer and report this issue.
Call Dealer - Power Vent Error
Your appliance has detected that an accessory is not
functional. Please contact your dealer to report this issue.
Fan will turn on within 3 minutes
Your appliance has a built-in delay that prevents the fan
from operating within the first 3 minutes of operating the
appliance. This allows the air to be heated to a comfortable
temperature before the fan circulates it.
INDICATORS
INDICATORS
Your appliance has been disabled. Please contact your
dealer and report this issue. Refer to troubleshooting
guide.
Call Dealer - Appliance Safely disabled
Your appliance has been disabled. Please contact your
dealer and report this issue.
Remote Control Communication
Error
Your remote control is not able to communicate with your
appliance. Verify that you have power to your appliance.
If there is a power outage, verify that appliance battery
backup is fitted with new batteries. After taking these
actions, communication can be re-established by pressing
the screen to activate the remote control. It may take
several minutes for remote control to re-establish pairing.
Sorry your appliance did not start.
Try again by pressing Flame On.
Your appliance did not start during the last Flame On
command. Verify that you have power and gas to your
appliance. Press the Turn Flame ON icon again, verify
that the appliance accepts command with an audible
beep, and turns on the flame within 90 seconds.
Call Dealer - Heat Management Error
Your appliance has detected that a heat management
blower or fan is not functional. Please contact your dealer
and report this issue.
Call Dealer - Smart Wall Error
Your appliance has detected a smart wall system failure.
Please contact your dealer and report this issue.
Backup Battery
The battery life indicator is for a backup power source for
the IFT-ECM located inside your appliance. It is intended
to operate the appliance in the event of a power failure.
Consult your owner’s manual for your appliance on how
to utilize this feature.
Batteries should only be used as an appliance power
source in the event of a power outage. Batteries should
not be used as a primary long-term power source.
Note:
Battery backup is not available if a Power Vent is
installed.
