Yap Jack Plus User’s Guide – Chapter 7
75
7
FAQs
To aid in troubleshooting, please review these frequently
asked questions.
Q
What do I do if I need to dial a 9 before the ISP
dial-up number?
A
To set the use of a dialing prefix, access the
Basic Setup
menu and go to
ISP Config
then
Use Dial Prefix
. Press the
OK
button
and select
In Use
. Press the
OK
button again
to save your entry. Then, go to
Dialing
Prefix
and press the
OK
button. Using your
telephone keypad, enter
9,
(the comma inserts
a pause before dialing the ISP’s phone
number). Press the
OK
button to save your
entry.
Q
How can I disable call waiting?
A
To disable call waiting, enter the Advanced
Setup menu and go to Device Setup, then Call
Waiting. Select In Use, and press the OK
button to save your entry. Now, scroll down to
C-W Block Code, and enter the code to block
the call waiting feature, and press the OK
button to save your entry. If you don’t know the
code, contact your local telephone company.
Q
How do I know how much money I have left in
my account?
A
When connected on a call, press the
OK
button
twice.
7
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