Q:
Can the HNC300/HNC320W be setup as a PC camera on the computer?
:
No, the HNC300/HNC320W is an Internet/Network Camera and can only be used on Ethernet and Fast Ethernet
etworks. The HNC320W can also be used in wireless networks.
: Can the HNC300/HNC320W be connected on the network if it consists of only private IP addresses?
cted to a LAN with private IP addresses.
a
acket to the specific address and waiting for a reply. It can also provide a very useful tool to confirm if the IP address
ype “ping a.b.c.d”, where “a.b.c.d” is the IP address of the network camera.
s of potential problems that might arise with the
NC300/HNC320W.
ss).
2:
Another possible reason is the IP Address is located on a different subnet. To fix the problem, run the PING utility
ix B - PING Your IP Address). If the utility returns “no response” or similar, the
finding is probably correct, then you should proceed as follows:
perties” dialog box, click on “Specify an IP
A
n
Q
A:
The HNC300/HNC320W can be conne
Q:
Can the HNC300/HNC320W be installed and function properly if a firewall exists on the network?
A:
If a firewall exists on the network, port 80 is open for ordinary data communication. However, since the
HNC300/HNC320W transmits image data, the default port 8481 is also required. Therefore, it is necessary to open port
8481 on the network for remote users to access the HNC300/HNC320W.
B. Ping Your IP Address
The PING (Packet Internet Groper) command can determine whether a specific IP address is accessible by sending
p
conflicts with the HNC300/HNC320W on the network.
Follow the step-by-step procedure below to utilize the PING command. But first you must disconnect the
HNC300/HNC320W from the network.
Start a DOS window.
T
C. Troubleshooting
Given below are some helpful explanations to the cause
H
Q:
I cannot access the Internet Camera from a web browser.
A1:
The possible cause might be the network camera’s IP Address if it conflicts with another device. To correct the
possible problem, you need to first disconnect the Internet Camera from the network. Then run the PING utility (follow
the instructions in Appendix B - PING Your IP Addre
A
(follow the instructions in Append
In Windows 95/98/2000 and Windows NT, double-check that the IP Address of the camera is within the same
subnet
as
your workstation.
Click “Start”, “Setting”, “Control Panel”, and the “Network” icon.
Select TCP/IP from the “Network” dialog box, and from the “TCP/IP Pro
address”.
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