Hawaiian Telcom TV Set top box, Руководство пользователя

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Troubleshooting your Hawaiian Telcom TV system
PROBLEM – POSSIBLE SOLUTION
My Set Top Box won’t turn on
Press the front panel power button on your Set Top Box.
Make sure that all your power cords are completely inserted into a power outlet.
Ensure that your TV set is plugged into a working power outlet.
If the Hawaiian Telcom TV Set Top Box is plugged into a power bar or surge protector, make
sure that the power bar is on and has not tripped. If it has tripped, press the reset button on the
power bar to restore power.
If the Set Top Box is connected to a switched electrical outlet, make sure that the switch is on.
If the green LED light at the front of the Hawaiian Telcom TV Set Top Box lights up, your box is
now on and working.
The Hawaiian Telcom TV Set Top Box does not initialize
Check to ensure that your Wireless Gateway is operating and that all cords are properly
connected.
Turn the power on the Set Top Box off and on.
No picture or poor picture quality
Check to ensure that your TV is set to the right video input.
Ensure that the TV channel is set to the appropriate channel to match the settings on your
Hawaiian Telcom TV Set Top Box and VCR/DVD (Video 1, 2, etc.).
Check the back of your Hawaiian Telcom TV Set Top Box and any additional devices to ensure
that all of the cables are fi rmly connected.
Make sure that all the connections are made according to the appropriate confi guration for your
particular requirements.
Hawaiian Telcom TV Set Top Box does not respond to my remote control unit
Check the batteries in your remote.
Press the Hawaiian Telcom STB button at the top of the remote.
Change channels using the buttons on your Set Top Box. If this works, check the remote
control batteries.
Note if the buttons light up when you press them. If not, check the remote control batteries.
If your remote control works with your Hawaiian Telcom TV Set Top Box, but not with your TV or
VCR/DVD, try re-programming the remote control using the codes in the remote control user guide.
Ensure that there is a clear path between the remote control and the equipment. If necessary,
clean the infra-red receivers on the equipment.
Troubleshooting Your
Hawaiian Telcom TV System