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User Manual Version 3.1
99
Protocol
code
Display message
Cause
002
PAPER JAM OR WRONG PAPER
WIDTH!
CODE: 02
Expected paper size exceeded
Elimination
•
Check for paper jam
•
Check for double feed papers
•
Measure actual paper size
•
Compare paper size in
transport direction with size
set in printer
•
Compare paper size in PC
software with size set in
printer
•
Check if a wrong paper size is
locked
•
Check if paper gets stuck on
any machine parts
•
Check if the belt(s) is running
in the correct position
•
Check paper position on
vacuum belt (see chapter X)
•
Check for varying paper sizes
(e.g. inserts in a magazine)
Printer with separate feeder:
•
Check that the paper size in
transport direction is larger
than the distance paper
sensor to feeding system
Printer with integrated feeder:
•
Check if the feeding
components are worn
•
Increase the value in the
SET
PAP.TOLERANCE
menu
Pos: 78.3 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/03a_PAPER_TOO_SMALL_OR_WRONG_PAPER_WIDTH @ 2\mod_1265617369854_912.doc @ 11278 @