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9.3 Warranty
CMA/Microdialysis AB (called CMA) guarantees all components of the CMA
470 Refrigerated Fraction Collector to be free from defects of material and
workmanship for a period of one year after initial purchase.
For warranty service or repair, all CMA products must be returned to CMA or
to an authorized representative.
The foregoing warranty shall not apply to defects resulting from improper or
inadequate maintenance by the Owner, Owner-supplied software or
interfacing, unauthorized modification or misuse, operation outside of the
environmental specifications for the product, or improper site preparation or
maintenance.
For any product expressly covered under this warranty, CMA is liable only to
the extent of replacement of the defective items. CMA shall not be liable for
any personal injury, property damage, or consequential damages of any kind
whatsoever. The foregoing warranty is in lieu of all other warranties of
merchantability and fitness for a particular purpose.
9.4 Damaged shipments
Breakages of any part of this instrument during shipping should be reported
immediately to CMA Customer Service or an authorized representative. You
must retain the original packing box and contents for inspection by the freight
handler. CMA will replace any new instrument damaged in shipping with an
identical product as soon as possible after the claim filing date. Claims not
filed within 30 days after the shipping date will be invalid. Do not return
damaged goods to CMA without first contacting Customer Service.
9.5 Service
CMA and CMA distributors have skilled service staff to solve your technical
problems if an equipment-oriented problem should arise. For further details,
call/email/fax first your local CMA distributor and secondly direct to CMA.
Harvard Apparatus
84 October Hill Road
Holliston, MA 01746 USA
Phone Orders: 800-232-2380 • Fax: 508-429-5732
E-mail: [email protected] • www.harvardapparatus.com
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